Customer Service Brand Ambassador
Resume:
Delaine Hodges
Pawleys Island, SC *****
***********@*****.***
Manager/Bartender/ Server
Highly experienced in providing excellence in customer service Friendly, charismatic manager, bartender and server with over 20 years of experience in the food and beverage industry. Strong and trained with high knowledge working in resort and tourist based communities with fast paced restaurants, bars, golf courses and on and off premise events in various venues. TIPS Certified for the responsible consumption of alcohol. Skilled at quickly producing high quality cocktails, ordering products, maintaining inventory, training of new employees on POS and writing schedules. Able to perform and multitask under pressure in fast paced and high volume situations
Work Experience
Brand Ambassador
TEAM Enterprises/ Bacardi USA - Myrtle Beach, SC
December 2023 to Present
Promote Bacardi, Dewars, Grey Goose, Patron, as well as other established products. Serve as the face for each brand being promoted through the knowledge and experience in the liquor industry, and the know how of marketing and sales for on and off premise events Brand Ambassador
MKTG-Diageo - Myrtle Beach, SC
September 2023 to Present
• Promote Crown Royal, Captain Morgan,Tanqueray, Johnny Walker, Woodford, Bullet, and other high end liquors through event tastings at local bars, hotels and other venues Catering Events Freelance Bartender
Forks and Corks Catering - Florence, SC
April 2018 to May 2022
• Assisted private events including wedding receptions live music and performances, birthdays and VIP business and corporate banquets at various venues
• Flexible scheduling availability including weekends and holidays Assistant Manager/ Bartender/Server
Hartsville Country Club - Hartsville, SC
February 2015 to March 2018
Assisting manager, bartending and serving brunch/ lunch/dinner
Assisted in coordinating outdoor events and crowded venues by replenishing the beverage cart with fresh products, selling products
Ensuring a high level of customer satisfaction and highest level of quality assurance Education
Associates Degree in Hospitality Management
University of South Carolina Beaufort - Beaufort, SC Skills
• Organizational skills
• Customer service
• Event planning
• Quality assurance
• Assistant manager experience
• Catering
• Restaurant experience
• Bartending
• Serving
• Banquet Experience
• POS
• Guest services
• Sales
• Supervising experience
• Leadership
• Hospitality
• Cash register
• Cocktail experience
Certifications and Licenses
TIPS
Driver's License
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