Customer Service Team Lead

LELANNE BROWN

***********@*****.***

Summary

434-***-**** Lynchburg, VA 24501

Motivated customer service and sales professional seeking increasing responsibility in retail environment

Remarkable leading new employees and maximize team performance. Skilled Head leader specializing in sales

service, and team leadership.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior

employees how to maximize performance.accountability and dependability to serve on the job to grow with company

Skills

* POS System

* Flexible Schedule

* Shift Scheduling

¢ POS System Operation

Experience

Food Lion Grocery Forest, VA

Cashier Team Lead

04/2022 - 03/2023

Westminister Canterbury Lynchburg, VA

CNA

01/2022 - 03/2022

Abbott Laboratories Altavista, VA

Custodian

01/2020 - 08/2021

¢ Positive Attitude

¢ Adaptability and Dependability

¢ Team Leadership

¢ Workflow Coordination

Assisted cashiers with resolving customer complaints and

inquiries

Performed daily opening and closing procedures for the register

area

Maintained a clean work environment by sweeping floors and

wiping down counters regularly

Answered customer questions and provided store information

Provided assistance with activities of daily living, including

bathing, dressing and grooming

Performed vital sign assessments, such as taking blood pressure

and temperature.

Documented patient care services by charting in designated areas.

Answered patient call lights promptly and responded to requests

appropriately

Demonstrated excellent customer service skills when interacting

with patients, families and guests.

Reported changes in patient conditions to registered nurse or

physician.

Sweeping, mopping, and vacuuming floors; cleaning bathrooms,

kitchens, and other common areas; emptying trash cans and

disposing of waste appropriately

Cleaning windows, mirrors, walls, and ceilings; dusting furniture

and wiping down surfaces

Stocking restrooms with necessary paper products such as toilet

paper and paper towels; replenishing soap dispensers when

needed

Contact this candidate