Customer Service Team Members
Resume:
Paula Witte
Boyne City, MI *****
*****.******@*****.***
Authorized to work in the US for any employer
Work Experience
Room Inspector
Boyne Resorts - Boyne Falls, MI
September 2016 to Present
Inspecting, ensuring and maintaining all areas of resort are clean including mostly guest rooms. Maintaining records for inspections, findings, requested corrections and other required check lists to turn into lead supervisor Maintaining continuous training, education and development for team members Assisting room attendants when necessary.
Public Space Attendant
Boyne USA - Boyne Falls, MI
March 2018 to February 2020
I not only clean the public spaces but I banish those negative energies that put a damper on guests experiences clearing way to more joy and relaxation. Bank Teller
First Community Bank - Harbor Springs, MI
February 2018 to March 2018
Classroom Aide
NMCAA - Boyne City, MI
January 2017 to February 2018
Working in Head Start program giving assistance to teachers and children. Helping provide a safe and harmonious environment for children to grow and develop new skills. Also, shop for and prepare meals, clean classrooms and kitchens. Keep up to date in CPR, First Aid, and Blood Borne Pathogens education. Follow USDA guidelines.
Supervisor
Boyne USA
2003 to 2007
Supervisor of house keepers, inspecting rooms, writing maintenance slips, make detailed notes about guest's preferences, polishing rooms, fast problem solving, and high quality customer/guest service. Customer Service
Bill's Farm Market
2002 to 2006
Run cash register, bag purchases, take customer calls, stock and price produce, keep track of inventory needs, help with opening and closing, assist with others needs. Customer Service
2000 to 2001
Glen's
Bag groceries, bring carts in and help customers.
Education
Associates of Occupied in Interior Design
The Art Institute of New York City - New York, NY
2007 to 2010
General
Boyne City High School - Boyne City, MI
2000 to 2004
Skills
• Microsoft, Personable, Scheduling/Planning, Organized, Inspiring, Balanced Conceptual and Analytical processing, Convergent Thinking, Team Encouragement, Loves to learn, Exceptional Customer Service, Market researching (10+ years)
• Adobe Photoshop
• Presentation Skills
• Guest Services
• Interior Design
• Cash handling
• Customer service
Links
http://www.coroflot.com/paulagillugo
Additional Information
Skills
Excellent customer service, adapts well to change, enjoys learning new skills, capable of independent and team work, takes initiative when necessary.
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