LISA TULL

Oklahoma City, OK *****

ad40kv@r.postjobfree.com

405-***-****

Zumba Instructor

Zumba certied instructor.

I’m absolutely excellent when dealing with people. Patient, kind, and empathetic towards customers and their issues and/or needs.

Work Experience

Resolutions Desk Supervisor

Intuit TurboTax - Oklahoma City, OK

December 2022 to April 2023

Took inbound calls to assist tax issues. Resolved customer’s issues with service and troubleshooting software issues.

Customer Service Rep

Ntt Data - Oklahoma City, OK

February 2022 to April 2022

Answered inbound calls to update insurance information and questions about billing. Managed customer accounts, conducted customer service surveys, and resolved customer issues. Customer Service Rep

HGS - Oklahoma City, OK

November 2021 to December 2021

Answered inbound calls for McDonalds complaint line. Customer Service Rep

Maximus - Oklahoma City, OK

May 2021 to September 2021

Answered inbound calls for Soonercare Oklahoma Medicaid. Ordering Specialist

Synq3 - Moore, OK

December 2020 to April 2021

Tools calls and put in orders for California Puzza Kitchen and Hooter’s. Education

Associates

Rose State College

August 1999 to July 2002

Diploma

Del City High School

August 1995 to May 1997

Skills

• Customer service