Customer Service Office Administrator
Resume:
Lenierose Marin
**************@*****.***
**** * **** ***., *********, AK 99503
OBJECTIVE
I am looking for a fast-paced and challenging work environment to broaden my skills and knowledge. I can adapt to any situation and have the willingness to learn.
WORK EXPERIENCE
Shift Supervisor
Alaska Park – Anchorage, AK
January 2023 to Present
Training new hires to best serve our customers.
Managing the workflow.
Leading our teams of employees, directing them how to keep busy during downtime.
Multi-tasking.
Office Administrator/Receptionist/Logistic
Copper River Seafood – Anchorage, AK
May 2018 to Present
Taking, receiving, and delivery controls of orders.
Packing and checking product temperature.
Inputting orders in the system and inventory using RF scanners.
Answering multiple phone lines.
Certified Nursing Assistant
Prestige Care, Inc. – Anchorage, AK
March 2022 to September 2022
Assists patients with various activities in hospitals, nursing homes and elderly day care facilities.
Checking patients’ vitals and assisting with their daily living activities such as bathing, dressing, feeding, etc.
Overnight Stocker/Customer Service
Costco Wholesale – Anchorage, AK
October 2020 to May 2021
Assisting customers finding items they’re looking for to ensure that they are satisfied with their visit to our store.
Stocking shelves with merchandise and checking inventory.
Organize shelf items for customer convenience.
Ensure the actual inventory matches the records.
Dispatcher/Customer Service Representative
Huntleigh USA – Anchorage, AK
May 2014 to September 2020
Answering multiple phone calls from various airlines.
Provide good customer service.
Dispatching baggage runners, handlers, and wheelchair assistance requests throughout the airport.
Dispatching cashiers to the storage desk in the airport.
Direct Support Professional (DPS)
The Arc of Anchorage – Anchorage, AK
I was sent to clients’ homes to assist them with their daily living activities for a certain amount of time.
Give the clients rides to wherever they need to go such as grocery shopping, take them to their appointments, and assist them.
Ensure that they are fine before ending my shift.
EDUCATION
Medical Assistant
Charter College, Anchorage AK
March 2012 to December 2012
SKILLS
Verbal skills
Active listening
Critical thinking
Task management
Decision Making
Flexibility and reliability
Leadership
Organizational skills
Positive attitude
CERTIFICATIONS AND LICENSES
Food Handler Certification
Nursing Assistant Certification
CPR Certification
First Aid Certification
BLS Certification
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