Call Center Sales Representative
Resume:
Sharan May
***********@*****.***
Renton, WA 98056
EXPERIENCE
United Way King County
Bellevue College 08/2022 - 08/2023
Benefits Hub Coach
Help students stay in school and complete their education by offering financial tools and resources through coaching, workshops, and grants. Scheduled to meet with 10 - 15 students individually and connect them to critical financial information that aid students in achieving their educational goals. Build the capacity of the Benefits Hub program by developing strong partnerships and referral pathways that increase community awareness and use of Benefits Hub services.
Massage Envy
Issaquah, Washington,Tempe and Tucson Arizona 09/2012- 03/2020
Massage Therapist
Treated clients using touch to manipulate the body’s muscles to relieve pain helping rehabilitate injuries, increase flexibility, reduce stress. Empathetic consultation with clients about symptoms, medical history and desired results. Evaluate client needs and document progress. Often referred to client family members.
Direct Alliance Corporation
Tempe, AZ
Call Center Inside Sales Representative 02/2008 - 10/2011
Google Adwords Representative 10/2010-10/2011
Used an applicant tracking system to stay organized. Conducted sales phone calls to new customers and existing Google Adwords customers. Created Adwords marketing campaigns. Consistently met sales quota $100,000 monthly.
AT&T Mobility 02/2008 -10/2010
Phoned new leads, with a focus on quickly building relationships and selling products and services. Used Salesforce ATS to call new leads and existing customers to develop sales. Monitor call metrics daily. Input prospects and client contact information into Salesforce ATS. Increased revenue within an assigned book of business, initiating daily contact with existing and potential clients via telephone and e-mail. Introducing these leads to AT&T products.
Premier Executive Placement, Schaumburg IL
Recruiter 03/2006- 01/2008
Developed talent sourcing strategies for contract and permanent positions. (LinkedIn, Facebook, industry community). Partnered with recruiters to professionally communicate with qualified candidates. Monitor metrics to determine the effectiveness of recruiting plans. Built sourcing networks to find qualified passive candidates to fill open positions.
UBS (United Business Solutions), Rolling Meadows, IL
Major Account Manager 01/2004-03/2006
Prospected Fortune 100 customers for strategic direct sales opportunities. Phoned new leads, with a focus on quickly building relationships and selling products and services.Developed and executed market strategies to promote candidate engagement. presentations, and product demonstrations. Performed extensive customer needs analytics and program management.
Chicago Public School,
Substitute Teacher and Office Administrator 09/2003-01/2004
Planned weekly curriculum, evaluated and assigned lessons. Prepared, administered and graded tests.Used classroom presentations to help students learn and apply concepts in Math, English and Science. Organized and directed committees of specialists, volunteers and staff to provide technical assistance.
Nextel Communications,
Account Executive 03/2001-03/2002
Search the existing customer base for sales and service. Pursued qualified leads through referrals and cold calls.
Ricoh-USA,
Inside Sales 09/1999-03/2001
Targeted marketing strategy to obtain new supply orders, repeat orders and blanket pricing agreements using a telesales approach. Utilized sourcing strategies to manage a customer base of $700,00 sales per year in Northeast territory.
EDUCATION & ACHIEVEMENTS
Illinois Institute of Technology, Bachelor of Business Administration 09/1978 - 12/1984
Arizona School of Massage Therapy 10/2011- 08/2012
Interests
Toastmasters International: Speaking First Club
Gardening
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