STEPHANIE D. JONES

Leesburg, Florida *****

470-***-****

ad40em@r.postjobfree.com

SUMMARY

I'm efficiency-driven with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals. Versatile adept at managing multiple projects with ease.

I have expert time management methods and skill abilities. Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.

Outgoing Office Administrator with 5 years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Enthusiastic administrative expert offering 5 years of experience in leading day-to-day activities while supporting long-range business goals. Promptly processes accounts payable and receivable, examining information carefully to eliminate errors. Dedicated to boosting productivity through strategic planning and resource management with focus on continual process improvements.

Flexible Office Administrator with 5 years of experience and diverse background fulfilling needs outside typical clerical duties like accounting data entry and travel coordination. Accomplished event planner and executive assistant. Dedicated approach to implementing latest industry developments to best address staff and management needs.

Sharp SPO Officer and driven to provide exceptional service while communicating effectively over more than 5 years. Detailed approach to corporate planning and resource provisioning for employees. Expert navigation of complex areas of business operation.

Motivated with excellent leadership, project management and problem-solving abilities developed over 10 years of progressive administrative experience. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets. Resourceful Office Administrator organizes office records, supplies and calendars to maximize team efficiency. Articulate communicator knowledgeable about invoicing, spreadsheet management and report writing.

Proficient understanding of implementations to meet organizational projections. Business-minded professional tackling any job task with gusto and precision. Determined Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrating a positive attitude to adapt to any situation.

Dependable Supervisor performing multiple tasks, including cash transactions, check-ins and telephone inquiries. Looking to take on new challenges with a terrific company. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

SKILLS

Office supply management

Maintaining accounting ledger

Report writing

CRM and office management software

Accounts payable and receivable

Data entry

Organizational skills

Team management

Reliable & trustworthy

Organization

Salesforce Management

Workforce Management

Mentor Programming in Human Resource at Coleman, Fl BOP Prison.

Microsoft Office (word, Access, Excel, Lotus Notes, Meditech and Inmate Management Systems-IMS) DBMS

Key Strength — Human Resources Certified — Compliance Auditor — Quality/ Medical Risk Certified CPR Certified

Quick Books Pro — Relationship Building — Interpersonal — Safety Instructor

DBMS

CRM- Customer Relationship Management

EXPERIENCE

FCC COLEMAN COMPLEX PENITENTIARY

Coleman, FL

Trust Funds (SPO Officer)/Admin. Office 08/2015 to Current

I buy materials, goods, and services on behalf of the Federal Complex employers to be resold or used in daily operation. As the SPO Officer over the complex, i maintain stock levels, and may also conduct research, negotiate with vendors, and interview prospective suppliers, conduct market research to keep abreast of emerging trends and business opportunities, inspecting stock and reporting any faulty items or inconsistencies immediately, updating and maintaining records of all orders, payments, and received stock, and coordinating with the delivery team and following up on delays or orders that have been rescheduled. Assisted the Accountant on reconciling travel advancements and reimbursements on Travel Cards and Purchase Cards. As a material handler supervisor, I maintained and reconciled a Purchase Card with a $30,000 spending limit and $100,000 budget. As various orders and shipments where coming into warehouse I reviewed them, then processed them onto receiving reports to ensure it was in a timely manner. Performed physical inventories and accountable personal property in the institutional warehouse.

I've communicated with people of various backgrounds by writing effectively, using established rules and guidelines. I correspond with management, staff, vendors, and contractors. I have prepared updated office procedures and have gathered and summarized information for the supervisor. Serve as the focal point in the supervision of all personnel performing typing, general clerical, and administrative duties. Refer to a variety of office procedures and use good judgment as to form and arrangement of material.

Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements. I meet with contracting vendor representatives to go over which items are to be sold in the commissary and SPO Orders.

As a Material Handler Supervisor, I communicated and handled transactions with different contracting vendors. I handled Special Orders daily also used organized computer programs like Trutrac, Truscope to log events throughout the day, and Trutrac to pull requisition for supplies, TruPaid to pay inmates, and also used TruLincs to post messages to the inmate population. I have reviewed files against existing office procedures for compliance, I also have successfully completed an introductory personnel program-related training course.

Replenished office supplies, placing new orders for restocking to maintain inventory. I am capable to plan and organize work, efficiently utilizing time and resources. I have complete assigned tasks according to priorities established by the supervisor. I have assisted staff/supervisors with the use of a new software system for inventory/accounting data. I have developed and written office procedures and I have prepared itineraries for conferences. I also reviewed the written work of lower-level co-workers for grammar and format.

I have maintained information files and prioritized daily tasks under supervision. I have consulted with the supervisor on guidance for the completion of tasks. I have responded to questions from management on how to provide technical information to employees regarding office procedures and how to complete forms, such as the training authorization form or course evaluation form. Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.

Processed financial documents, contracts, expense reports and invoices.

Automated office operations by managing client correspondence and data communications.

Handled high volumes of package and mail distribution for executive leadership according to determined schedules.

Created memos, letters and other documents, fostering internal and external communication.

Filtered emails based on importance and escalated issues to leadership.

Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.

Handled requests-for-information and delegated customer service tasks to appropriate employees.

Tracked project performance data to generate reports and keep management informed of important trends.

Automated office operations, managed client correspondence and tracked records.

Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.

Daily, I sold, cataloged, inventoried commissary items, and kept budget for USP-1, USP2, Medium, Camp, and Low Inmates SPO orders. I have assistance program managers on a collateral basis for a Special Emphasis program, such as the Federal Women's Program.

I have processed transactions, vouchers, and purchase orders and I have planned the annual inventory and recorded information. I have maintained applicant supply files and advised supervisors and staff on technical personnel issues and concerns. I have taught information on performance programs and training requirements to staff and inmates.

I purchase equipment and supplies for each institution also manage and maintain work requests, direct and coordinate the workflow of the office clerks, and responding to inquiries received from the general public. I have adhered to the federal policy when determining deadlines for vendor payments. I have answered technical questions from upper management when you advise them of inventory, machines, inmate behavior, etc I have ensured that all inmates pre-employment forms were filed and properly completed prior to entry on duty date and I have answered technical questions regarding guidance from the Office of Personnel Management and/or agency personnel. I have established a filing system to meet the individual needs of the department. I have organized a staff leave calendar and maintained time and attendance files for inmates' workers and created an e-mail to explain the new policy to employees. I maintain continuous communication with each department-workers, and senior personnel to increase awareness. . I investigated the history and background of inmates, which helped to gain information on anger management problems, education, and/or GED information upon hiring.

I have experience performing time and attendance functions. I have briefed management on personnel selections, and I have responded to administrative/technical questions from management. I am responsible for the training, custody, and discipline of inmate workers assigned to the commissary department. I observe and consult with inmates' problems, prepare inmate progress reports, provides guidance, explanations, and interpretations of rules and regulations. or I have assisted staff members by providing assistance to callers or visitors on non-technical issues; I have advised supervisor regarding issues affecting work; I have explained general regulations or procedures to the public or employees.

MUNROE REGIONAL MEDICAL CENTER

Ocala, FL

Lab Technician/Certified Phlebotomist Technician 01/2013 to 02/2017

* I maintained current and former employee files in accordance with federal and state laws and regulations. I conducted pre-employment background checks, including but not limited to reference checks and criminal background checks.

I was responsible for maintaining a current centrally located employee bulletin board with employee posting requirements. On a daily basis I printed and distributed updates to field nurses. I assembled hiring packets in compliance with hiring procedures and forwarded them to the hiring supervisor for the interview process.

I have maintained compliance with all procedures with regards to HIPAA, patient protection, and all health regulations. I have resolved employee issues regarding benefits and I have answered technical questions regarding Office of Personnel Management or agency personnel and regulations. I have maintained and updated a database from task completed by others.

I have recorded all pertinent information in an error-free manner; processed, labeled and stored patient specimens and samples according to the moral, ethical and determined departmental procedures.

I have collaborated with other departments to direct compliance issues to appropriate existing channels for resolutions. I handle routine inquiries from both staff and patients, providing technical assistance and answering questions regarding the general nature of the medical programs.

I also screen telephone calls or personal contact with staff/patients, utilizing own judgment in directing the caller to the most qualified staff member. Responded to administrative questions from upper level management and have described to coworkers how to complete training authorization forms. I have randomly administered drug and alcohol test to staff when directed. I arranged for medical, mental health and substance abuse treatment services.

I have helped with the recruitment of new staff by reviewing applicants, helping to conduct and schedule interviews. As needed, I ordered office supplies; forms and ensured appropriate quantities of materials were available for normal office functions and local training programs. I have maintained an assortment of files arranged in alphabetical, chronological, and subject matter order, making searches for special information in such files easy to identify and efficient for the office work flow.

Monitoring performance of compliance, safety, and health initiatives on a continuing basis.

Confer with given patients with the aim of obtaining information for laboratory records, explaining procedures whilst allaying fears and elicit cooperation with patients.

I utilize of standard procedures with regards to the maintenance of positive patient identification. Recording of appropriate collection information when formally requested.

Other duties: Processing, preparing, labeling and storing patient specimens and samples according to the moral, ethical and determined departmental procedures for subsequent analysis by the clinical laboratory staff, whilst providing technical guidance to phlebotomy students assigned to the work area, maintaining an inventory of supplies, and stocking supplies on carts and hand trays when required.

Provides excellent customer service to patients; answers questions and explains procedures to complete understanding and reporting matters relating to compliance and achievement objectives to resolve any wrong issues.

Recording all pertinent information in an error-free manner; processed, labeled and stored patient specimens and samples according to the moral, ethical and determined departmental procedures.

Collaborating with other departments to direct compliance issues to appropriate existing channels for resolutions.

Responsibility in receives visitors to the office, determines the nature of the requests and directs them to the appropriate staff or personally provides the information desired when routine or procedural matters of the office are involved.

I take requests for appointments with supervisor and staff; also checks on their availability and confirms appointment. I reschedules appointments upon request of supervisor or staff member.

Picked and delivered consumables and raw material requests to support lab and manufacturing functions.

Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.

Identified proper method of isolation or neutralization of customer waste, providing details to operations.

Coordinated deliveries at loading dock for labs, supporting manufacturing and logistics functions.

Collected, labeled and stored lab samples according to laboratory specifications.

Arrange daily activities based on urgency of requests for fluid samples

Identify patients and their personal information using their ID, documents or other means

Determine the right venipuncture method based on patient age, health etc.

Reassure patients and help them relax

Find veins that are suitable for puncture

Draw blood using sterilized needles, vials and other equipment

Ensure optimal quality and quantity of samples

Label samples correctly and send or deliver them for testing

Answer patient questions and provide useful information

Keep accurate records on fluid specimens and tests

Adhere to all relevant health and safety standards while working

Help with blood transfusions when needed

DAVITA KIDNEY CARE CERTIFIED HEMODIALYSIS TECHNIC

Lady Lake, FL

License Hemodialysis Technician/Secretary's Assistant 01/2011 to 02/2013

Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records.

Operated hemodialysis machine to provide dialysis treatment for patients with kidney failure.

Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.

Skilled CCHT positively committed to monitoring data and quality measures in collaboration with providers to continually improve patient care and support services. Dedicated to providing individualized care and promoting health without sacrificing comfort. Fosters relationships and coordinate with healthcare professionals to advance patient care.

Connected hemodialysis machine to access site to start blood circulation with dialyzer.

Discussed procedure with patient to explain each step and answer questions.

Cleaned fistula, graft and catheter with antiseptic solution.

Primed dialyzer with saline solution to prepare for usage.

Inspected equipment settings and temperature for conformance with safety standards.

Mixed dialysate solution according to prescribed formula.

providing skilled technical services for renal disease patients undergoing dialysis. Executes hands-on public health practices to maximize health status of individuals. Continually maintained positive attitude in emergent, stressful situations.

Assembled dialyzer tubing to attach to hemodialysis machine.

Transported patients to dialysis room in preparation for treatment.

Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters and grafts.

Analyzed registered venous arterial pressures to meet established limits.

Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.

Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.

Performed routine sterilization, cleaning and maintenance of hemodialysis machines and equipment.

Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.

Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.

Transported patients to and from rooms and prepared for treatments according to individual specifications.

Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.

Transported patients from rooms and prepared for treatments.

Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.

Ready to perform certain medical emergency procedures instantaneously, such as CPR during an event, such as a patient going into cardiac arrest/Blood flow rate measurements and adjustments.

Document patients assessments, clean patient's blood and connect them to dialysis machine, mix chemicals for treatments, stocking equipment materials, inventory, phlebotomy, lab work, and educate patients on their health and statics, maintain safety in environment, team leader in training new hires and certified for sticking new access, buttonholes, and CVC'S.

Receives, distributes, and routes incoming/outgoing correspondence, screens material prior to distribution to the appropriate person and establishes suspense due dates. Maintains supervisor's calendar, takes request for appointments, schedules and confirms his/her appointments, special events and conferences and ensures that the supervisor is fully briefed on matters to be considered before the scheduled meeting. Maintain in-depth knowledge of a variety of regulations concerning the overall operations, functional aspects of the facilities, as well as those related to administration, training, supply, equipment maintenance, public affairs, etc.

LEESBURG REGIONAL MEDICAL CENTER

Leesburg, FL

OR Technician/Certified Phlebotomist Technician 05/2008 to 01/2011

Maintained fully-stocked phlebotomy cart, carrier and station.

Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Verified collection orders and communicated discrepancies to nurses.

Observed patient for unusual reactions or events to take appropriate action under established guidelines.

Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.

Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.

Prepared and packaged specimens for courier transport.

Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

Transported specimens following established protocol for temperature and light.

Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

Conducted various blood tests and updated results into paper and electronic charts.

Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

Labeled blood vials with critical information like time of collection, date and patient name.

Prepared blood-collecting equipment to draw blood and safely store and transport samples.

Drew blood from patients to collect samples using venipuncture and following aseptic techniques.

Labeled patient samples, double-checking information for accuracy.

Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

Used aseptic techniques to maintain specimen integrity.

Verified quality of specimens by centrifuging specimens for logistics courier to pickup.

Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.

Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.

Assisted medical care providers by aiding with routine and specialized procedures, administering medication.

1. Scrub procedure as assigned

2. Assist in work area in central sterile between scrub assignments prn.

3. Assist in keeping overall operating room clean and tidy

4. Report on and off duty at control desk

6. Inform control desk where you are at all times while on duty

7. Make sure room is cleaned, straightened and stocked before going off duty

8. When free: A. Help in rooms by opening cases or helping with stocking

Proper telephone and intercom etiquette

11. Knowledge and proper use of:

A. Intercom B. Suctions: Wall and portable C. Emergency and routine call buttons D. O.R. table and accessories E. Surgery department equipment and instrumentation

Participate in unit meetings and educational activities in order to develop skills and grow in awareness

EDUCATION AND TRAINING

BACHELOR OF SCIENCE: HUMAN RESOURCE AND ORGANIZATION LEADERSHIP 08/2015

Rasmussen College, Ocala, FL

3.86 GPA

Magna cum laude graduate

Summa cum laude graduate

Ranked in Top 5% of class

Major in Human Resource

Dean's List Honoree Graduated in the top 10 of HR & Organizational Leadership Class.

ASSOCIATE OF SCIENCE: CRIMINAL JUSTICE 01/2013

Everest University, Everest University Orlando, FL

3.6 GPA

Earned Dean's List for five semesters

Graduated in the top 9 of Criminal Justice Communications class

Summa cum laude graduate

LANGUAGES

English:

Professional

ACCOMPLISHMENTS

Negotiated with vendors, saving company monhey annually.

Recognized as Employee of the Month for outstanding performance and team contributions.

Created highly effective new program that significantly impacted efficiency and improved operations.

Consistently maintained high customer satisfaction ratings.

CERTIFICATIONS

Licensed phlebotomist- [2008] present

Time off Awards- 8

Special Act Awards- 2

Law Enforcement Officer, FCC Coleman - 2015

Human Resource Training - 2017/ Federal Prison

First Aid certified

BLS Certified

BPT Certified

CONTACT INFORMATION

2227 Aitkin Loop Leesburg, Fl 34748

Addition phone# 229-***-****

email: ad40em@r.postjobfree.com

ad40em@r.postjobfree.com

ad40em@r.postjobfree.com

Contact this candidate