MONICA SHUKLA

As a seasoned professional in Project Management and Strategy Consulting, I possess a comprehensive background in various sectors such as Manufacturing, Healthcare, and Banking. My adept leadership abilities have consistently steered projects to success, engaging stakeholders across the entire business hierarchy. My approach to Project Management transcends mere project completion; it strategically emphasizes achieving tangible objectives and maximizing ROI from every initiative undertaken.

CONTACT

MINNEAPOLIS, MN

763-***-****

ad40dd@r.postjobfree.com

LINKEDIN PROFILE

SKILLS

Strategy, Project Management, Program Management, Business Development, Product Management, Leadership, Relationship Management, Resource Management, Risk Management, Coaching, Training, Leadership Workshop Facilitation

TOOLS

Scrum, Six Sigma, Tableau, Power BI, Visio, SharePoint, Salesforce, Wrike, Azure DevOps, Microsoft tools, DocuSign, MS Project, JIRA, ServiceNow, Confluence

EXPERIENCE

SENIOR CONSULTANT

PEPPER FOSTER CONSULTING

2021-PRESENT

STRATEGIC INITIATIVES IMPLEMENTATION MANAGER (BANKING)

Directed cross-disciplinary project teams, integrating technical, financial, operational, and business expertise to achieve project objectives.

Acted as the main point of contact for clients and internal teams daily, fostering strong relationships, engaging clients effectively, and ensuring high satisfaction through accessibility.

Mentored team members, provided leadership in technical strategies and effectively resolved conflicts.

Developed new operational processes within digital, training, and leadership teams following the facilitation of strategic vision ideation workshops with leadership.

Translated business goals and workflows into specific system and process requirements, enabling effective project management aligned with these objectives.

Performed root cause analysis and corrective action, enhancing my ability to innovate and apply creative solutions to project challenges.

PROJECT MANAGER AND OPERATIONS CONSULTANT (HEALTHCARE)

Managing go-to-market and operations program strategy for 10+ concurrent direct-to-consumer health diagnostic products in collaboration with major national distributors such as CVS, Signify Health, Blue Cross Blue Shield, Walgreens, Humana, etc.

Accountable for all aspects of Project Management including deliverable management, schedule management, performance analysis, quality assurance, issue and risk mitigation, change management, communication to internal and external teams, contract management, and metrics tracking to KPIs.

Successfully delivered and documented solutions that led to the client requesting an extension of my engagement due to the high quality of work provided.

STRATEGY CONSULTANT (FORTUNE 500, CONGLOMERATE)

Delivered a strategy focusing on the identification and prioritization of new product, service concepts, and manufacturing capabilities to grow market share in an industrial supply sub-division of the company. Used a STRATX (Strategy to Execution).

Led interviews and workshops of key stakeholders across business lines to identify, prioritize, and align stakeholders around a go-to-market plan with a new product and/or enhanced service concepts. Used ideation techniques like SCAMPER, WWXD, Market Insights, and the ACE Matrix to facilitate brainstorming and generation of ideas.

ASSISTANT VICE PRESIDENT, PROJECT MANAGEMENT

U.S. BANK

ASSISTANT VICE PRESIDENT

2017-2021

Managed project scopes, schedules, and the implementation of both technology and operational projects, ensuring timely and successful completions.

Oversaw client onboarding for the Ultra-High Net Worth Client department’s (Ascent) reporting tool, working closely with advisors, clients and external institutions to ensure a smooth transition and successful account setup.

Created a streamlined onboarding process that significatly enhanced productivity, saved time, and reduced budget expenditure.

Efficiently led the rapid implementation of DocuSign for account management, ensuring banking operations remained uninterrupted amidst COVID-19 restrictions and within relevant regulations.

Cleaned client financial data, such as tax lots, to ensure precision in data entry and the integrity of incoming data for accurate computations for financial reports.

Enhanced internal reporting by carefully analyzing client data and creating reports and dashboards with Tableau, Power BI, SharePoint, and Microsoft Access. This initiative moved the team towards self- reliance, minimizing reliance on external sources for report generation and improving operational efficiency.

Delivered weekly updates on project status, risk assessments, and progress directly to C-Suite executives, ensuring transparent and timely communication.

Maintained SharePoint sites allowing for streamlined communication to cross-functional team members.

Conducted thorough audits of team-written procedures and documents, ensuring full preparedness for upcoming bank audits.

PROJECT ANALYST, WEALTH MANAGEMENT & INVESTMENT SERVICES LEADERSHIP DEVELOPMENT ROTATION PROGRAM

Business Development Associate - Institutional Trust and Custody (Sales Support & Analytics Team): Identified business development opportunities for sales officers. Completed sales analysis and communicated results to upper management.

Product Management Associate - Global Corporate Trust Services: Researched competitors' services, global and local regulations to develop insights for new products.

Project Analyst - Ascent Private Capital Management Solutions: Reporting analyst helping fix and verify client accounts and financial data.

PRODUCT MANAGEMENT INTERN

Conducted in-depth research and analysis on innovative tools and emerging topics, subsequently delivering insightful presentations to the Wealth Management department.

Crafted business cases and designed marketing presentations for executive leadership review.

Facilitated and learnt business change process and business change risk assessment, enhancing my understanding of strategic adaption and risk mitigation strategies.

EDUCATION

MBA, GLOBAL BUSINESS & BUSINESS ANALYTICS

UNIVERSITY OF ST. THOMAS, OPUS COLLEGE OF BUSINESS

2016-2017

Recipient of the Diversity and Inclusion Outreach Scholarship (Full-Tuition)

MASTER OF LIBERAL STUDIES

UNIVERSITY OF MINNESOTA

2014-2016

Thesis: Representation of Empowerment of Indian Women in the Marketing Strategy of Fashion Magazines

BA, PSYCHOLOGY 2009-2014

UNIVERSITY OF MINNESOTA

CERTIFICATIONS

SCRUM MASTERED CERTIFIED Issued June 2022

Scrum Master Alliance

(IN PROGRESS) PMP 2024

Project Management Institute

ACTIVITIES

Professional Dancer and Teacher for Katha Dance Theatre

I have been learning traditional North Indian classical dance, Kathak, under Katha Dance Theatre since 1997. I am now teaching students from beginner to advanced levels and performing with the profession dance troupe at theaters across the U.S.

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