Nadine Sobers

EDUCATION

Northcentral University Jan 2020 - Dec 2021

Master’s Degree in Human Resource Management

Kaplan University Sep 2008 - Dec 2012

Bachelor’s Degree in Business Management/Administration

Katherine Gibbs Business School Sep 2001 - Sept 2003

Associate Degree in Computer Programming

Career Summary: I have over 10 years of experience in the Human Resource field, supporting companies that operate in the U.S. and foreign territory. It has given me a diverse experience in HR policy and regulations allowing me to have a unique perspective to develop solutions to improve the overall health and longevity of companies. My experience includes managing employees, talent acquisition, onboarding process, and implementing effective HR systems that work in the best interest of both the employee and employer. My efforts have led to an increase in retention rates by 50%, by creating stable job security.

PROFESSIONAL EXPERIENCE

Beacon Hill/Heartshare Human Services – Brooklyn, N.Y. May 2022 – April 2024

Talent Acquisition /Onboarding Specialist

●Facilitating full cycle recruitment process for key executive positions by implementing effective research, sourcing, and recruiting strategies to attract a diverse pool of qualified and capable talent.

●Collaborating with Senior Managers and Directors to craft comprehensive and accurate job descriptions to funnel ideal candidates for the hiring criteria.

●Processing background checks (SEL, SCR, MHL, and EPStaff) for current staff and new hires, handling verification of information through Paycom to ensure that compliance is met with local, state, and federal laws.

●Maintaining open communication with different hiring managers while providing regular updates on the onboarding status for all new hires.

●Managing the activation of newly hired staff in the Paycom system and updating the compliance status of current staff in the governmental agency portals, performing Fair Chance Act Analysis and Safety Assessment as needed.

Menorah Nursing Home – Brooklyn, N.Y. Feb 2022- May 2022

Human Resource Coordinator (Contract)

●Assisted HR Manager in policy formulation, hiring process, and salary administration, ensuring drug tests and physicals were conducted.

●To ensure my organization stayed in compliance with state and federal regulations, I maintained the employee database, monitoring employee attendance and leave management.

●Validated candidates’ credentials to authorize work status to facilitate a speedy onboarding process, via the Streamline and E-verify system.

●Coordinated internal and external open house recruitment drives and followed through with leading orientation and training sessions for new employees, using the ICIMS system to conduct the onboarding process and administer offer letters.

Odyssey House – New York, N.Y. Nov 2021 – Feb 2022

Human Resource Assistant (Temp Agency)

●Scheduled interviews for hiring managers, averaging 20 candidates per week.

●Independently conducted highly sensitive administrative background checks via the IntelliCorp, CHRC (Criminal History Record Check), and SCR (Statewide Central Registry system).

●Performed periodic HR audits to ensure compliance and regulations were at State and Federal levels.

New York City Housing Authority – New York, NY June 2019 - June 2020

Contract Monitor Level 1

●Investigated and conducted 15 site visits per week to ensure NYCHA contractors followed the State of NY regulations on prevailing wage compliance.

●Analyzed contractors’ payroll to confirm staff received the correct prevailing wage set by the labor law.

●Prepared analytical reports to evaluate and track investigative findings to guarantee contractors were abiding by the prevailing wage law.

Europa Trinidad and Tobago Ltd. – Trinidad & Tobago May 2016 – May 2019

Human Resource Support Administrator

●Established and maintained the Easy Clocking System, which eliminated the use of manual timesheets by 90%. As such errors were reduced by 95% by tracking and recording attendance and producing periodic employee reports.

●Implemented and supervised HR payroll for over 250 employees, using HRP5 (tracking and payroll system) along with EXCEL to automate tedious and redundant tasks.

●Modernized the recruitment process and strategy by creating an online presence that sourced a new pipeline of candidates to eliminate major staff shortages.

●Integrated new Employee Relations policies and practices, consisting of probationary reviews, appraisals, and employee training sessions to help improve communication among managers and staff.

●Put into action disciplinary hearings to resolve employees’ issues and ongoing attendance and punctuality issues.

Cinnaworld Ltd. – Trinidad & Tobago Feb 2013 – May 2016

Human Resource Assistant

●Processed payroll by verification of timesheets and payroll information for staff via EXCEL spreadsheet.

●Prepared paperwork and distributed new hire packages for all fortnightly and junior management staff.

●Assisted in responding to staff queries and concerns regarding guidance and interpretation of company policies and procedures while maintaining the employee database by accurately recording new hires, transfers, promotions, and terminations.

●Prepared HR correspondence and disciplinary letters, along with manpower (tracking system) and other HR reports monthly.

●Processed documents and correspondences of NIS (insurance) claims for sickness and maternity benefits.

First Transit – New York, NY Nov 2008 - Jan 2013

Customer Service Representative

●Handled an average of 90 calls a day regarding customer inquiries and needs.

●Communicated customer issues to the driver(s) as it related to their transportation services.

●Resolved problems by working with carrier dispatchers to locate the customers and direct the driver to the right location.

●Processed route openings, insertions, extensions, and issue resolutions from the GPS system.

●Authorized taxi service trips outside of Access-A-Ride services when necessary and produced daily reports to help improve the functions of both the customer and the company.

SKILLS

Microsoft Office Suite – (Word, Excel, PowerPoint, and Outlook), Google Suite, ATS Systems, ADP, Lawson, LinkedIn Recruiter, iCIMS, Paycom, Job Boards Indeed.com, ZipRecruiter, Easy Clocking, Timekeeper

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