Customer Service Rep
Resume:
Shyrel M. Green
Orlando, FL *****
State of Florida,H. R. 10/2018 -Retired
Orlando, Fl
Resource Personnel Tech II
*Recruitment of Correctional and Probation Officers for the state.
*Compiles and maintains data relating to performance appraisals and other areas of management interest.
*Prepare employment benefit packages on all new hire, PARs, assists with annual audits.
*Maintains personnel records including auxiliary and volunteer
*Perform FCIC/NCIC,driver license check, fingerprints for new employees
*Utilize various computer programs used by service center including internet, CDC, Mapper, ATMS, and microsoft word,outlook, databases, spreadsheets
*Date stamp, review,code applications data daily, determine veteran preference, evaluate training,education, and experience, and all other duties as delegated.
Orlando Health, Orlando, FL. 10/2008 - 9/2010
Customer Service Rep
*Assist in collecting data relating to personnel program functions using Cerner Millenium software via computer.
*Assist personnel using PeopleSoft for clocking in/out and correcting punches as needed.
*Execute,type,file correspondence,memorandums, organize data in logical format.
* utilize problem solving techniques, perform basic arithmetic calculations, interpretations of rules, regulations, policies and procedures relating to personnel program functions and all other duties as delegates.
Alutiiq Global Solu,LLC. Anchorage,AK 7/06 -10/08
Deployment Specialist
*Recruit and assist job applicants,determine qualifications.
*Inform supervisors and employees of personnel rules, policies, promoting, transfer, travel possibilities, rights, obligations and benefits.
*Deployed employees to variou disasters throughout US and Guam using the automated deployment database system.
*Execute various classes for training of employees, certification, SF50,for changes in job titles, pay grades, work with comptrollers for authorizations for budget.
DHS/FEMA, Washington, DC. 10/2004 - 7/2006
DAE-Human Resouce Specialist
*Recruit and assist job applicant and determine qualifications,background checks and fingerprints through FBI.
*Inform supervisors and employees of personnel rules, policies, promotions, transfers,rights, obligations and benefits.
*Process direct deposits, timesheets, payroll/travel vouchers, per diem that is turned in for payment and reinbursement.
*Perform day to day administrative operations,execute SF50s,problem solving, producing daily reports SITREP, Action, Implementations, Current status, public/internal reports.
8/03-9/04 Legal AssistanProfessional Inc., Orlando, FL
1/01-2/02 Assist. Property Manager-HUD/Bonded LBK Management, INC, Irving, TX
8/99-12/00 Leasing Rep-Conventional Town & Country Apartments, Orl., FL
9/95-8/99 Pharmacy Tech/Cashier Publix Supermarket, Inc., Lakeland, FL
5/98-7/99 Leasing Consultant-Tax Credit Concord Management, LTD, Orl., FL
10/97-4/98 Reproduction Coordinator Orange County Graphics, Orlando, FL
SKILLS
Type 50 wpm, Microsoft Word,Excel, Outlook,Powerpoint, Access, internet, databases.
References Available Upon Request
References
Llavona Jolly, AHMS, SHS, Regional
Citrus Gardens
1301 Citrus Gardens Drive
Orlando, FL 32807
ad40bb@r.postjobfree.com
Dr. F. Anand
Fihankra Wellness Center
2041 Martin Luther King Jr. Ave, SE
Washington, DC 20002
ad40bb@r.postjobfree.com
Human Resource
Alutiiq Global Solutions, LLC
737 Volvo Parkway, Suite 120
Chesapeake, VA 23220
ad40bb@r.postjobfree.com
Janet Jackson
DHS/FEMA
500 C. Street S. W.
Washington, DC 20472
ad40bb@r.postjobfree.com
Grayling Forehand
Orange County Convention Center
9800 International Drive
Orlando, FL 32819
ad40bb@r.postjobfree.com
Jennifer Gregory
ORMC-Pathology
1301 Sligh Blvd.
Orlando, FL 32806
ad40bb@r.postjobfree.com
Loretta C. Pettiford
Roles for Growth Counseling and Consulting Service, LLC
P. O. Box 3008
LaVale, MD 21504
ad40bb@r.postjobfree.com
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