Customer Service Rep

Location:

Orlando, FL

Salary:

25.00

Posted:

April 14, 2024

Contact this candidate

Resume:

Shyrel M. Green

**** ***** **

Orlando, FL *****

407-***-****

State of Florida,H. R. 10/2018 -Retired

Orlando, Fl

Resource Personnel Tech II

407-***-****

*Recruitment of Correctional and Probation Officers for the state.

*Compiles and maintains data relating to performance appraisals and other areas of management interest.

*Prepare employment benefit packages on all new hire, PARs, assists with annual audits.

*Maintains personnel records including auxiliary and volunteer

*Perform FCIC/NCIC,driver license check, fingerprints for new employees

*Utilize various computer programs used by service center including internet, CDC, Mapper, ATMS, and microsoft word,outlook, databases, spreadsheets

*Date stamp, review,code applications data daily, determine veteran preference, evaluate training,education, and experience, and all other duties as delegated.

Orlando Health, Orlando, FL. 10/2008 - 9/2010

Customer Service Rep

321-***-****

*Assist in collecting data relating to personnel program functions using Cerner Millenium software via computer.

*Assist personnel using PeopleSoft for clocking in/out and correcting punches as needed.

*Execute,type,file correspondence,memorandums, organize data in logical format.

* utilize problem solving techniques, perform basic arithmetic calculations, interpretations of rules, regulations, policies and procedures relating to personnel program functions and all other duties as delegates.

Alutiiq Global Solu,LLC. Anchorage,AK 7/06 -10/08

Deployment Specialist

757-***-****

*Recruit and assist job applicants,determine qualifications.

*Inform supervisors and employees of personnel rules, policies, promoting, transfer, travel possibilities, rights, obligations and benefits.

*Deployed employees to variou disasters throughout US and Guam using the automated deployment database system.

*Execute various classes for training of employees, certification, SF50,for changes in job titles, pay grades, work with comptrollers for authorizations for budget.

DHS/FEMA, Washington, DC. 10/2004 - 7/2006

DAE-Human Resouce Specialist

*Recruit and assist job applicant and determine qualifications,background checks and fingerprints through FBI.

*Inform supervisors and employees of personnel rules, policies, promotions, transfers,rights, obligations and benefits.

*Process direct deposits, timesheets, payroll/travel vouchers, per diem that is turned in for payment and reinbursement.

*Perform day to day administrative operations,execute SF50s,problem solving, producing daily reports SITREP, Action, Implementations, Current status, public/internal reports.

8/03-9/04 Legal AssistanProfessional Inc., Orlando, FL

1/01-2/02 Assist. Property Manager-HUD/Bonded LBK Management, INC, Irving, TX

8/99-12/00 Leasing Rep-Conventional Town & Country Apartments, Orl., FL

9/95-8/99 Pharmacy Tech/Cashier Publix Supermarket, Inc., Lakeland, FL

5/98-7/99 Leasing Consultant-Tax Credit Concord Management, LTD, Orl., FL

10/97-4/98 Reproduction Coordinator Orange County Graphics, Orlando, FL

SKILLS

Type 50 wpm, Microsoft Word,Excel, Outlook,Powerpoint, Access, internet, databases.

References Available Upon Request

References

Llavona Jolly, AHMS, SHS, Regional

Citrus Gardens