Medical Assistant

Veronica Kamealoha

(Honolulu, HI)

Summary:

Veronica has 10+ years of experience as a Medical Assistant, Customer Service Rep and Administrative Assistant.

Proficient in ensuring that the medical records are organized, accurate and complete front office- answering phones, processing all new patient paperwork, scan documents, call on all new patient referrals, medical records, collections of co-pays, verify insurance and ordering of all from and back-office supplies.

Experienced in securing patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.

Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

Proficient in evaluating patients records per CMS and Medicare guidelines to check if there eligible for pulmonary DME.

Safeguarding patient records and ensuring that everyone complies with the HIPAA standards

Education:

Academy of Medical Careers - Las Vegas, NV

Medical Assisting

Farrington High School - HI

High School Diploma

Skills:

Medical Assistant

Customer Service Rep

Administrative Assistant

Medical Records

CMS

Medicare

HIPPA

DME

Phones

Insurance

Patient records

EMR

Epic

EMA

medical skills

MS Office, Windows and Apple Programs

EKG, Autoclave, Centrifuge

fax, printer, 10-key by touch

Professional Experience:

Gap : Doing short term contract and having a baby

Orthopedic Surgery of Hawaii – HI Mar 2013 – Sep 2021

Medical Assistant

Sole responsible for front and back office. From check-in to check-out.

Ensuring that the medical records are organized, accurate and complete Safeguarding patient records and ensuring that everyone complies with the HIPAA standards.

Front Office- Answer phones, process all new patient paperwork, scan documents, call on all new patient referrals, medical records, collections of co-pays, verify insurance and ordering of all from and back office supplies.

Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.

Back Office- Referral for all outpatient procedures, patient intake, vitals’, PRP injections, venipuncture, Urinalysis screening, culture of wounds and infections, post op wound care and bandaging, casting and splinting, worker’s compensation treatment plan and travel to the west office twice a week and manage patients there also.

Heart and Vascular Therapeutics - Las Vegas, NV Jun 2012 – Feb 2013

Medical Assistant

Schedule and confirm patient’s appointment.

Helps patients by providing information, services, and assistance.

Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.

Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

Schedule outpatient surgery, patient intake, answer phones & verify insurance.

Helps patients by providing information, services, and assistance.

Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.

Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating. Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

Pulmonary Solutions - Las Vegas, NV Apr 2012 – Jul 2012

Customer Service Rep

Evaluate patients records per CMS and Medicare guidelines to check if there eligible for pulmonary DME.

help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

EZ To Use Island Pages LLC Apr 2009 – Sep 2011

Administrative Assistant

Managing the entire Oahu office.

From answering the phones, check & respond to emails daily, check mail, reconcile vendors accounts, process contracts, expense reports, timesheets, assist in HR (new-hire paperwork, cobra, & TDI), organize & track leads, track revenue, commissions, & assist managers, sales reps, & outer island offices.

Aloha Automotive Distributing, Inc. 2008 - 2009

Accounting Clerk

A/R and some A/P duties. A/R collections, deposit, post payments, daily till, account reconciling, vendor orders, shipping, batch invoices, and packing slips, post bills in QuickBooks, and various office work.

Sand Island Auto Jul 2007 – Jun 2008

Office Clerk/Personal Assistant

Filing, purchase parts, inventory, process vehicle registration, file heavy tax clearance forms, rental contracts, deposits, accounts receivables and some payables, book travel arrangement, check mail & run errands.

Budget Rental Car Aug 2006 – Feb 2008

Combo Agent

Car rental contract, customer service, phone orders, reconcile daily cash, process declined credit card reports, GPS report, and damage reports, physically inventory cars, process all closing reports daily.

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