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ad408j@r.postjobfree.com

Bachelor of Business Administration

Northeastern University “Gran Mariscal De

Ayacucho”

Venezuela - 2010

EDUCATION

Customer Service

Leadership

Business Development

Marketing

Working Under Pressure

Excel

PowerPoint

Word

SAP

English

José Miguel

PROGRAMS AND LANGUAGES

Bachelor of Business Administration with

experience in restaurant and event

management, proficient in all aspects of

management, with a background in

operational and personnel management

focused on delivering excellent customer

service. Passionate about the food and

events industry. Own transportation.

Available immediately.

SUMMARY

Morales Letelier

From 01/2020

To 02/2023

(Chile)

From 04/2019

To 04/2021

(Chile)

From 09/2015

To 12/2018

(Chile)

From 09/2013

To 02/2015

(Venezuela)

From 03/2012

To 02/2015

(Venezuela)

From 06/2010

To 02/2012

(Venezuela)

EXPERIENCIA PROFESIONAL

COCINART

Partner / Manager

Plan corporate, family, and social events.

Coordinate event logistics: venue, food and

beverage, services.

Coordinate and train staff for the service.

Implement advertising and promotion campaigns on social networks.

Relationship with suppliers of inputs and services. MR MECHADA

Partner / Manager

Estimate costs and design with the Chef the menu and sales prices.

Inventory and purchase supplies, equipment, and

beverages

Optimize operational processes and ensure good

customer service

Directing restaurant staff, recruitment, and training

Ensure compliance with health legislation, food

handling regulations, representative before health and municipal authorities

GRUPO ALR SPA

Operational and Logistics Supervisor

Manage franchise locations (more than 20 food

franchise locations nationwide).

Supervise operations, control inventories, suppliers, purchase orders, dispatches.

Supervise and manage personnel.

Participate in the design of marketing campaigns, new products and promotions, estimate goals,

financial analysis, budgets and profitability.

LA PIAZZA RESTO BAR

Events & Logistics Producer

Develop market strategies, plan events such as

concerts, stand ups, bazaars, among others, in order to increase the public's interest in the establishment

Coordination of event logistics: location, storage, costs, transportation, schedules.

Define promotions on products.

IL TORO ROSSO RESTAURANT

Manager

Plan the type of services to be offered, definition of menu and sales prices.

Ensure staff performance and customer service.

Coordinate the supply of food, beverages and other supplies necessary for the operation of the

establishment.

Ensure customer satisfaction, profitability and process efficiency.

Ensure compliance with health and food handling

legislation.

SERVICIO DE COMEDORES ORLANDO C.A.

Operations Manager

Manage and operate restaurants and industrial

canteens, control consumption of inputs.

Select vendors, negotiations, purchase orders,

invoicing, collections, credits.

Ensure compliance with hygiene and personnel

standards, food handling, customer service.

SKILLS

Contact this candidate