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Property Management Vice President

Dallas, TX, 75201
April 15, 2024

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Maranda Auzenne 469-***-**** Cedar Hill, TX


Seasoned Senior Vice President with 20 years' experience in property management, adept at strategic oversight and operational excellence across multi-use properties. Proven track record in ESG benchmarking, risk management, and leading high-performance teams in dynamic real estate environments. Seeking Head of Property Management role to drive portfolio growth, enhance tenant relations, and implement robust processes. WORK EXPERIENCE

Trademark Property Company

Senior Vice President, Property Management 2022 - 2023

• Established a clear operational framework by defining departmental roles, job responsibilities, and task ownership, ensuring organizational alignment and efficiency.

• Played a pivotal role in shaping corporate strategy by actively engaging in the initiation of key directives.

• Managed critical business functions including environmental, social, and governance (ESG) benchmarking, contract negotiations for property and leasing management, and financial oversight through budget approvals and risk management activities.

Vice President, Property Management 2020 - 2022

• Managed financial and operational strategies for a portfolio of mixed-use properties, enhancing overall performance and efficiency.

• Played a pivotal role in the senior leadership team, contributing to business development and strategic planning.

• Recruited, hired, and assessed performance of key personnel, overseeing a direct team of 12 and an indirect team of 87.

• Facilitated property acquisitions and dispositions, overseeing due diligence, staff transitions, and alignment of property and owner objectives.

Senior Asset Director 2018 - 2019

• Managed a shopping center and concurrently enhanced corporate efficiency by authoring and directing the execution of key processes, including rent relief protocols, insurance compliance, and tenant audits.

• Established a standardized emergency procedure manual template, ensuring consistency and readiness across the company's portfolio.

• Oversaw the refinement of operational practices, contributing to improved governance and risk management. General Manager - Hillside Village Shopping Center 2014 - 2018

• Managed a large-scale lifestyle center redevelopment, ensuring strategic partnership engagement and facilitating a significant land transaction for infrastructure enhancement.

• Directed comprehensive fiscal responsibilities, including annual budget formulation, quarterly reforecasting, and capital expense management, while delivering detailed operational and financial reports to stakeholders.

• Enhanced security measures, significantly improving customer safety perceptions, and fostered collaborative relationships with local law enforcement and community leaders to strengthen community ties. MG Herring Company

General Manager – Uptown Village at Cedar Hill 2009 - 2014

• Directed comprehensive management of a regional lifestyle center, including the supervision of accounting, marketing, and operational staff to guarantee precise monthly reporting and adherence to the annual budget.

• Executed a successful accounts receivable strategy, resulting in a reduction of outstanding receivables by 68% within an 8-month period.

• Strengthened tenant relations and established key partnerships with community leaders, city officials, and law enforcement, while providing essential support for property due diligence and acquisition processes. Operations Manager/Asst General Manager – Uptown Village at Cedar Hill 2008 - 2009

• Developed and implemented operational best practices for a 725,000 sq ft upscale lifestyle shopping center, ensuring seamless daily operations including construction coordination and oversight of facilities, janitorial, landscaping, guest services, and security.

• Negotiated major service contracts, optimizing cost efficiency, and authored comprehensive tenant handbooks to streamline center operations.

Jones Lang LaSalle

Facilities Operations Manager 2007 - 2007

• Managed daily operations of a 1-million-square-foot corporate campus, ensuring seamless functioning of office environments.


Director, National Operations 2005 - 2007

• Managed strategic planning, budgeting, and daily operations for a portfolio of 28 Class A office facilities, establishing and enforcing organizational policies and procedures.

• Formulated and disseminated comprehensive physical security guidelines and national standards for office furnishings, equipment, and supplies, while overseeing the selection and lease negotiations for new office locations and construction-related projects.

Manager, Operations Support 2004 - 2005

• Oversaw the complete establishment of premium office spaces, from lease negotiations to outfitting with essential amenities, ensuring seamless operational setups aligned with organizational guidelines.

• Conducted annual audits to maintain adherence to corporate standards and implemented updates to emergency protocols, enhancing overall workplace safety and efficiency. EDUCATION

B.S. Human Relations & Business


Certified Retail Real Estate Professional (CRRP), ICSC Certified Shopping Center Manager (CSM), ICSC

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