Front Desk Los Angeles

Demi Tostado

Los Angeles County

(***) *** - ****

ad406u@r.postjobfree.com

Objective

Bilingual professional with the ambition to increase my ability to interact and solve conflict. I’m very outgoing and willing to interact with kindness and sympathy. I am a passionate individual who is prepared to show strong ethics and commitment to my work environment.

Experience

Professional

(Olive Garden): Host - February 2024 - Current

●Greeted guests with a smile and got them seated

●Share menu and rewards/loyalty program

●Ensured clear communication between guest needs and the kitchen

●De-escalated situations when necessary and took complaints about any negative experiences to the manager to assist the guests.

(Universal church): Purchasing Department - February 2023 - December 2023

●Managed company accounts such as Staples, Uline, Amazon, Costco, Concordia Supply by leading product counts, executing price changes and resolving any receiving and transfer issues.

●Tracked shipments and prepared spreadsheets detailing item information.

●Made sure the purchase items are entered on the correct account

●Managed every order to it’s direct destination

●Generated PO requests while confirming spend was within budget.

●Work the front desk, managing calls and packages

●Greeted guests and directed them to their appropriate destination

●Answered a high volume of incoming calls in a professional and courteous manner

●Consistently maintained a neat and organized front desk area

Volunteer 08/2018 to current

(Youth Power Group) YPG - 2019 - current

●Work with teens and pre-teens, developed and implemented new social development programs, and organized and coordinated various activities and events.

● Provide spiritual leadership to adolescents

●Assisted in planning daily indoor/outdoor activities for youth

●Interacted with Police officers for outreach programs

●Provided administrative leadership for the Youth Power Group such as event planning, roll call, meeting organization

●Other administrative activities included but were not limited to creating flyers, posters and meeting notes in Word, Canvas, Adobe Express, etc.

(Teen Power Group) TPG - 2020 -2023

●Ensured we maintained a clean and healthy environment

●Assisted main teacher and Pastor’s wife to make sure the day went smoothly such as gathering the group members together, and setting up tables for refreshments

●Assist and strengthen the individuals on the team by helping them grow in their spiritual formation through one on one and group conversations, listening to understand and providing guidance

●Communicated with the community to improve life choices

●Demonstrated excellent customer service, and teamwork skills in a busy, changing environment

Skills

●Youth Guidance

●Problem Solving

● Empathy

●Collaboration

●Communication

●Organization

●Adaptability

●Active listening

●Multitasking

●Creativity

●Teamwork

●Bilingual

●People Skill

Education

06/2022

Woodrow Wilson High School, Multnomah St, Los Angeles, CA- High School Diploma

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