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Quality Assurance Software

Dublin, CA
April 15, 2024

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Perfect Friar

Dublin, CA *****


Detail-oriented professional with a strong passion for ensuring software quality in web and mobile applications. Experienced in manual testing methodologies, test case creation, and defect tracking. Eager to leverage skills and knowledge to contribute as a Software QA Tester.

Work Experience

Software QA Engineer Intern

Careerist - San Francisco, CA

February 2024 to Present

•Designed and executed test cases using TestRail, ensuring comprehensive coverage of core functionalities essential for product stability.

•Achieved a 95% pass rate for functional and UI testing on web and mobile applications, maintaining high software quality standards with limited resources.

•Detected and reported critical defects during smoke and regression testing, contributing to a 15% improvement in overall software reliability.

•Collaborated closely with cross-functional teams to troubleshoot and resolve software issues, fostering a collaborative and solution-oriented work culture.

•Documented and reported 20+ defects using Jira, ensuring transparent communication and swift resolution.

•Engaged in weekly team meetings to discuss project progress and quality assurance strategies, actively contributing ideas for process improvements and efficiency gains.

Quality Assurance Associate-Remote

Veri-Tax - Irvine, CA

September 2018 to Present

•Conducted smoke tests on software builds, identifying and resolving major issues before advancing to further testing stages, reducing post-release defects by 20%.

•Facilitated clear communication and issue resolution among software developers, QA engineers, and project managers, resulting in a 30% decrease in the average time to resolve defects.

•Conducted thorough re-tests after defect resolution, verifying fixes and ensuring software stability before release, reducing the number of regression defects by 25%.

•Efficiently managed time to conduct smoke tests promptly, contributing to the timely progress of development and QA activities, resulting in a 10% reduction in project cycle time.

•Actively contributed ideas and suggestions to improve testing processes and methodologies, resulting in a 15% increase in overall software quality and customer satisfaction.

•Constant collaboration with QA/Training leadership and Operations leadership to ensure alignment across daily operations and QA efforts.

Senior Information Risk Manager

Barclays Bank

October 2014 to December 2017

•Collaborated with cross-functional teams to monitor and maintain financial software systems, leading to a 15% improvement in operational efficiency and reduced downtime.

•Conducted comprehensive data analysis and generated custom reports to support banking operation decisions and risk management, resulting in a 20% increase in data-driven decision-making accuracy.

•Coordinated with operational leads and the Legal team to ensure timely compliance with central banking regulations, resulting in a 30% decrease in compliance-related issues and penalties.

•Analyzed banking data for loss prevention and recovery, implementing strategies that led to a 25% reduction in fraudulent activity and improved security measures.

•Conducted independent hands-on risk assessments to identify, assess, and monitor information security risks inherent in banking applications, ensuring robust security measures and compliance with industry standards.


Master Of Business Administration in Finance

Ghana Institute of Management and Public Administration


•MS Office

•Computer Skills

•Microsoft Office

•Bug Triaging and Reporting in Jira

•Test Case creation and execution

•Software Development Lifecycle

Certifications and Licenses

Software Testing and Quality Assurance Careerist

Project Management Professional Project Management Institute

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