PD

PATRICIA DOWDELL

ad404c@r.postjobfree.com 1-306-***-**** Regina, SK S4T 0A5

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

WHIMIS

TLR

Safe Food Handling 1

Gentle Persuasion

First Aid

Medical terminology knowledge

Grooming and bathing assistance

Calm and level-headed under duress

Performing patient intakes

Monitoring fluids

Collecting specimens

Understands mobility assistance needs

Assisting with personal grooming

Reliable transportation

Understands medical procedures

Charting expertise

Infection control procedures

Collecting vital signs

Quick problem solver

Emotional and Social Support

Feeding Assistance

Activities of Daily Living ADL Support

Bedsore Prevention

Observation Documentation

Output Monitoring and Reporting

Vital Signs Collection

CPR Certification

HIPAA Compliance

Catheter Care

Verbal and Written Communication

Intercultural Competence

Universal Precautions

Infection Prevention and Control

Multitasking and Prioritization

Room Cleaning and Restocking

Medical Terminology

Attention to Detail

Patient Care Quality

Calm Under Stress

Wound Care

Injury Prevention

Chronic Disease Management

Time Management

Empathy and Compassionate Care

Willingness to Learn

Patient Positioning

Oral Hygiene

Feeding Tube Management

Infection Control

Swan Valley Lodge Swan River, MB

Health Care Aide

02/2022 - 03/2023

Maintained clean and well-organized environment for client happiness and safety.

Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Tracked and reported clients' progress based on observations and conversations.

Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Assisted patients with shaving, bathing and oral hygiene to promote Summary

Skills

Experience

healthy habits and overall wellness.

Assisted residents with bathing and dressing to promote personal hygiene. Assisted residents in preparing for activities and social programs. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status. Observed and reported unusual symptoms and changes to charge nurse. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Distributed drinking water and nourishment to residents. Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Exhibited compassionate care and communication regarding issues surrounding death and dying.

Answered signal lights, bells or intercom systems to determine resident needs.

Improved patient outlook and daily living through compassionate care. Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Supported non-ambulatory residents in range of motion exercises. Van Johnson Creative Yards & Furniture

Regina, SK

Sales Manager

01/2018 - 12/2019

Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Tracked monthly sales to generate reports for business development planning.

Performed sales consultations and educated clients on products and services.

Established new accounts and serviced existing accounts maintaining professional relationships.

Developed and implemented new sales strategies to update product lines. Analyzed competitors' successes and failures, evaluating impact on market. Attended trade shows for in-person engagement and network building. Dominion Pro Vac Regina, SK

Phone Sales Representative

09/2017 - 04/2018

Educated customers about product or service offerings meeting individual needs.

Handled inbound telephone calls from interested customers. Maintained and recorded customer information in database. Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.

Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.

Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services. Made appointments with interested customers according to schedule availability.

Worked well with automatic computer dialing and proprietary software to manage daily call loads.

Broke down objections using friendly, persuasive strategies. Cypress Lodge Nursing Home Maple

Creek, SK

Health Care Aide

Developed strong and trusting rapport with patients to facilitate smooth, quality care.

09/1998 - 03/2015 Maintained clean and well-organized environment for client happiness and safety.

Improved patient outlook and daily living through compassionate care. Aided with mobility and independence for disabled individuals and continually monitored safety.

Tracked and reported clients' progress based on observations and conversations.

Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Helped residents walk with or without self-help devices. Assisted residents with bathing and dressing to promote personal hygiene. Assisted residents in preparing for activities and social programs. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns. Used mobility devices to transport patients.

Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status. Observed and reported unusual symptoms and changes to charge nurse. Distributed drinking water and nourishment to residents. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Exhibited compassionate care and communication regarding issues surrounding death and dying.

Answered signal lights, bells or intercom systems to determine resident needs.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

Managed and maintained patient rooms, shared-living areas and nursing stations.

Documented activities and recorded information in EMR system. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Supported non-ambulatory residents in range of motion exercises. Cypress Lodge Nursing Home Maple

Creek, SK

Activities Assistant

03/2000 - 03/2001

Kept activities spaces organized, clean and tidy.

Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections. Upheld positive quality of life standards for residents of all ability levels. Helped residents participate in activities with basic and advanced mobility support.

Coordinated musical guests, movies and other types of resident entertainment.

Used one-on-one meetings and small groups to engage residents in facility life.

Tracked resident demographics and preferences in order to develop enjoyable activities plans.

Maintained adequate supplies to meet activities needs. Organized special trips for residents and accompanied groups throughout each excursion.

Updated facility schedule and related records.

Enforced discipline and policies to protect safety of recreational activity participants.

Helped participants enjoy activities while ensuring adherence to protocol. Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips. Organized, led and promoted interest in recreational activities. Completed and maintained time and attendance forms and inventory lists. Assessed needs and interests of individuals and groups and planned activities accordingly.

Developed events and programs in consideration of needs, abilities and interests of participants.

Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.

Managed daily operations of recreational facilities. Oversaw design, construction and upkeep of recreation facilities and areas. Columbia College Calgary, AB

Special Care Aide in Health

08/1997

Education and Training

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