Post Job Free

Resume

Sign in

Customer Service Project Manager

Location:
Fountain Heights, AL, 35234
Posted:
April 15, 2024

Contact this candidate

Resume:

Brian Edward Harrison

*** ********** ***** • Birmingham, AL 35242

Cell: 205-***-**** Home 205-***-****,

Email: ad4025@r.postjobfree.com

OBJECTIVE: To advance with a growing company using experience in sales and customer service to help obtain sales goals and objectives for the company and the region.

QUALIFICATIONS

Twenty years of experience in the building industry and property management profession

Five years of payroll and accounting with the United States Navy

Twenty years of experience in customer service and customer experience positions

HCI (Home Center Institute) product knowledge

Work Experience

C3Services, Assistant Project Manager

Leeds, AL (May 2023 – Oct, 2023)

Ensuring all projects were scheduled and running on time.

Responsible for all change orders through clients and Vendors.

Processing of submittals for clients and architectural review

Proper receiving and deliveries of all income and outgoing products

Building of all jobs with pricing and labor cost to ensure good margins.

Jones-Mcleod, Equipment, Parts, and Sales Services Manager

Irondale, AL (January 2019 – March 2023)

Outside sales over the entire state of Alabama

Overseeing of quality control for service work provided

Sales of new equipment to restaurants, hospitals, hotels, and municipalities

Responsible for all customer complaints and ensuring timely service.

Oversaw sales of all preventive maintenance for the company

Lowe’s Home Improvement, Freight Flow Department Manager

Bessemer, AL (April 2014 – November 2018)

Manage and maintain proper inventory levels per Lowe’s standards to include helping with IRP’s, cycle counts and physical inventory.

Apply leadership to receiving department and others to help increase met needs of all customers.

Oversee impact hours on a daily basis and conducts impact huddle with all departments to ensure proper sales and enthusiasm of all departments.

Responsible for the building and merchandising of seasonal sales pods and bulk stack-outs to help draw traffic and drive additional sales dollars to increase margins.

Marvin’s Building Material and Home Center, Store Manager

Trussville, AL (February 2011 – March 2014)

Responsible for maintaining and protecting all inventory and company assets according to policy against damage or loss.

Ensure aggressive customer service and demonstrate as part of total store operations to exceed customer expectations.

Ensuring commercial sales associates are aggressively pushing for new commercial customers and maintaining current relations.

Creating a team environment throughout the store to include recruiting and training store associates.

Service in the Navy, Disbursing Clerk

January 1993 – January 1998

Military payroll and accounting.

Education

Faulkner University

Fairhope, Alabama 1992 – 1993 History

University of Montevallo

Montevallo, Alabama 1998 – 1999 History / Education

Armstrong Flooring Installation

Atlanta, Georgia

Valspar Paint and Stain Class

Trussville, Alabama

Volunteer Work

Greater Birmingham Apartment Association

Jimmy Hale Mission



Contact this candidate