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Sales Development Customer Retention

Oakland, CA
April 15, 2024

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Pittsburg, CA *****

925-***-**** -


Business Transactions

Route Management

Merchandise Sales

Product Merchandising

Product Distribution

Sales Forecasting

Route Planning

Sales Development

Safe Vehicle Operation

Product Displays

Territory Development

Sales Goals

Product Promotions

Team Support

Product Presentation

Service Management

Customer Retention

Display Building

Performance Tracking

Vehicle Maintenance

Merchandising Strategies

Needs Assessment

Client Relations

Sales Presentations


09/2020 to 07/2022 Closing Manager

Target – San Rafael, CA

Enhanced closing procedures by streamlining processes and implementing time-saving strategies.

Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.

Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.

Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.

Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures. Managed inventory levels for optimal efficiency, ordering stock as needed to prevent shortages or overstocking issues.

Improved employee morale by fostering a positive work atmosphere and providing support and guidance to team members when needed.

Collaborated with other department managers to address any operational issues, working together to find effective solutions.

Conducted regular audits of cash handling procedures, ensuring accuracy and compliance with company policies.

Delivered consistent results by implementing new sales techniques that improved overall performance during closing hours.

Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.

Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.

Monitored staff performance during closings, providing constructive feedback to ensure continuous improvement in efficiency and effectiveness. Ensured accurate reporting of daily sales figures, reconciling discrepancies in a timely manner to maintain accurate records.

Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.

Optimized scheduling practices based on business trends by analyzing patterns in order to accommodate rushes while keeping labor costs low. Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.

Spearheaded initiatives to minimize waste by closely monitoring inventory and adjusting ordering practices accordingly.

Assisted upper management in analyzing sales data, identifying areas of opportunity for growth and developing strategies to meet company goals. Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity. Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.

Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.

Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.

06/2015 to 01/2020 Meat Department Manager

Safeway – San Rafael

Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.

Increased department efficiency by implementing new inventory management systems and procedures.

Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.

Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.

07/2020 to 05/2023 Route Sales Representative

Frito Lay – Concord, CA

Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.

Maximized sales through effective territory management and strategic route planning.

Established strong relationships with clients, resulting in increased repeat business and referrals.

Expanded client base by consistently seeking out new opportunities for sales growth.

Maintained accurate inventory records, ensuring sufficient product availability for customers.

Collaborated with team members to develop innovative sales strategies, boosting overall revenue.

Provided excellent customer service, leading to high levels of customer retention and loyalty.

Conducted regular product demonstrations for potential clients, showcasing the benefits of available products.

Monitored market trends to identify new sales opportunities and inform future marketing strategies.

Implemented effective time management techniques to maximize daily productivity and efficiency on routes.


10/2006 Tool And Die

DVI - San Luis Obispo, CA

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