Jen Rohrbach

**** *. ***** ***. *******, NE *****

ad400h@r.postjobfree.com

402-***-****

HUMAN RESOURCES PROFESSIONAL

Recruiting – Onboarding/Orientation – Policy & Procedure - Employee Relations - Employee Engagement

Solid experience in all aspects of Human Resources Management, including recruiting, onboarding/orientation, policy & procedure, employee relations, employee engagement, Immigration & unemployment claims, community outreach initiatives

Solid experience in recruiting for technical, sales, executive & management positions

Proven track record in promoting employee engagement/morale & retention, improving the work environment, preventing turnover & retaliation, best practices & compliance

Solid experience in policy & procedure development and implementation; including employee handbooks

Solid experience with discipline/corrective action plans, termination process, exit interviews & unemployment claims

SKILL NAME

LAST USED

EXPERIENCE

Corporate Recruiting

Sales Recruiting

Present

Present

29 years

29 years

Technical Recruiting

2022

27 years

Onboarding/Orientation

Present

29 years

Policy & Procedure

Best Practices/Compliance

Present

Present

27 years

27 years

HR Management

HR Generalist/Specialist

2022

Present

26 years

29 years

Employee Relations

Present

27 years

Employee Engagement

Employee Recognition

Present

Present

27 years

29 years

Immigration

Discipline/Termination

Corrective Action Plan

2022

Present

Present

25 years

27 years

27 years

Unemployment

2022

25 years

PROFESSIONAL EXPERIENCE

Insurance Agency Marketing Services (IAMS Inc.): Human Resources Associate: 9/2022 – Present

Corporate recruiter – responsible for end-to-end recruiting in Omaha & Topeka, KS., onboarding & orientation

Created & implemented new employee offer letter packet & welcome bags

Maintain all job descriptions & job postings; manage & maintain all recruiting websites & job boards

Process all background checks & provide feedback to management

Responsible for all employee relations issues; provide feedback & recommendations to management

Responsible for employee engagement/employee retainment

Responsible for all disciplinary/corrective action plans, terminations and exit interviews; created & implemented PIP action plan

Conduct exit interviews; provide feedback to management

Coordinate all employee appraisals, 90 day & annual reviews

Routinely create & implement policies, procedures & addendums, best practices & compliance

Responsible for processing/tracking FMLA claims

Implemented Company Core Values & promote Company Mission Statement

Maintain employee handbook; create & implement addendums

Responsible for all employee recognition/awards, employee events & company parties

Coordinate all employee travel

Responsible for community outreach programs

MRC Information Technology: Human Resources Manager/Immigration Specialist: 12/2010 – 9/2022 (Company retired 9/2022)

Solely responsible for all Human Resources functions

Liaison for Jackson Lewis Assoc. & MRC on all Immigration issues (F1, TN, E3, H-1B, green card) and compliance

Created all job descriptions & job postings; managed all recruiting websites, job boards, advertising & marketing

Responsible for end-to-end recruiting nationwide & international, relocation, onboarding & orientation

Created & implemented new employee offer letter packets & employee welcome bags

Processed all background checks

Responsible for benefits overview & enrollment

Responsible for employee relations issues; provided feedback & recommendations to management

Responsible for employee engagement/retention

Responsible for processing/tracking FMLA claims

Responsible for all disciplinary/corrective action plans, terminations and exit interviews; created & implemented PIP action plan

Facilitated all employee appraisals, 90 day & annual reviews

Routinely developed and implemented policies, procedures & addendums

Created & promoted Company Mission Statement & Core Values

Created and implemented employee handbook & all addendums as needed

Maintained all recruiting & employee information in HRIS system & physical employee files

Responsible for all employee recognition, employee events & company outings

Responsible for all Corporate travel

Responsible for unemployment claims & litigation

MSI Systems Integrators (IBM): HR Generalist/Recruiting & Immigration Specialist; 6/2005 – 12/2010 (MSI acquired by Sirius Solutions; department elimination)

End-to-end recruiting for corporate/technical/sales positions nationwide & international for 6 branches in 6 states; relocation, onboarding & orientation

Responsible for all job descriptions, job postings (internal & external), managed all recruiting websites & job boards

Generated offer letter packets & new employee welcome bags; processed all associated paperwork

Processed all background checks & drug screens; provided feedback & recommendations to hiring managers

Liaison for Baird Holm & MSI on all Immigration issues (F1, TN, E3, H-1B, green card) and compliance

Responsible for employee relations issues; provided feedback & recommendations to hiring managers

Conducted exit interviews; provided feedback to hiring managers & executive team

Responsible for benefits overview

Responsible for Company wellness program, enrollment & tracking

Maintained all recruiting & employee information in HRIS system & physical employee files.

Conducted roundtable sessions which focused on continuous improvement and employee morale; provided feedback to hiring managers & executive team

Responsible for employee engagement/retention

C&A Industries/Aureus Medical: HR Generalist/Corporate Recruiter; 6/2004 – 6/2005 (MSI recruited me & hired me back)

Responsible for end-to-end nationwide recruiting for Corporate & medical positions in all divisions

Responsible for all advertising in the medical division

Maintained all recruitment & employee information in HRIS system & physical employee files

Conducted exit interviews; provided feedback to hiring managers

Responsible for employee relations for medical divisions

Created & implemented employee feedback surveys for employee retention project

Lutheran Family Services: Human Resources Director: 6/2001 – 6/2004

Responsible for all Human Resources functions in 8 regions throughout Nebraska, Iowa and Kansas

Responsible for all hiring, disciplinary action, termination and exit interviews

Provided counseling/advising/recommendations for all staff including executive level; conducted roundtable meetings which focused on continuous improvement and employee morale

Routinely developed and implemented Agency policies & procedures

Developed and implemented employee safety manual & employee disaster response manual

Developed, implemented and conducted new employee orientation, compensation/benefits orientation & on-boarding of new employees

Processed all paperwork, documentation and maintained employee files and HRIS

Developed and implemented internal posting process, compliant job descriptions, salary pay grade system, and annual employee & supervisor surveys

Developed, implemented & conducted supervisor training including: coaching, discipline & termination, interviewing & selection, cultural diversity and harassment in the workplace

Chaired safety committee and roundtable committee

Conducted job market research & analysis for compensation and benefits

Responsible for worker’s compensation & safety

Responsible for processing/tracking unemployment claims & litigation

Responsible for all grievance issues & litigation

Responsible for processing/tracking FMLA claims

Responsible for processing tracking worker’s comp claims

Responsible for employee recognition/awards

Responsible for all employee recognition/awards, employee events & company parties

MHA Software Services: Human Resources Manager: 8/1997 – 4/2001 (acquired by MSI; department elimination)

Responsible for all Human Resources functions

End-to-end recruiting for corporate/technical/sales positions nationwide & international for 6 branches in 6 states; relocation, onboarding & orientation

Responsible for all job descriptions, job postings (internal & external), managed all recruiting websites & job boards

Generated offer letter packets & processed all associated paperwork

Responsible for employee relations/employee retention

Responsible for compensation/benefits overview

Responsible for H1B/Greencard/TN-Visa immigration process

Responsible for processing/tracking worker’s comp claims

Responsible for processing/tracking unemployment claims & litigation

Responsible for compliance & safety

Responsible for all hiring, disciplinary action, termination & exit interviews; provided coaching & feedback to executive team

Process all paperwork, documentation and maintain employee files and HRIS

Responsible for all appraisals & annual reviews

Provided counseling/advising/recommendations for hiring managers and Executives; conduct roundtable meetings which focused on continuous improvement and employee morale

Establish and maintain relationships with clients; service accounts and implement solutions to their needs

Assist pre-sales & sales staff with proposals & SOW

Developed and implemented all company policies & procedures

Created & implemented employee handbook & safety manual

Developed and implemented internal posting process, compliant job descriptions & salary pay grade system

Conducted job market research and analysis for compensation & benefits

Responsible for advertising and costs; design all ads and promotional materials

Responsible for all Corporate events; planning & coordination

Responsible for all employee recognition/awards & employee outings

West TeleServices: Technical Recruiter/HR Generalist: 12/1995 – 8/1997

Responsible for technical/corporate/sales recruiting

Selected to manage a startup facility in Tulsa, Oklahoma

Managed staff of 4 Interviewers

Responsible for all recruitment, including screening, interviewing and placement of technical, executive,

management & sales positions; 70 open requisitions

Responsible for the developmental training of entire staff, including executive level

Process all paperwork, documentation and maintained employee files and HRIS

Conducted new employee orientation, compensation/benefits & employee relations overview and

employee safety training

Responsible for advertising and advertising budget; project & events coordinator

Recruit for Data, LAN/WAN, Internetworking, Networking, Programmers

Conduct interviews and hired for three customer service line-groups

Conduct exit interviews and reviewed for continuous improvement

Selected to train HR department at a startup facility in Hampton, Virginia

EDUCATION

University of Nebraska at Lincoln - December 1995

Bachelor of Science: Speech Communications/HR Management, Minors: English; Public Speaking

Member of HRAM - continuing HR Management education, member of NAM - Non-profit Association of the Midlands

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