Deiandria Geddis, PHR

Charlotte, NC *****

843-***-****

ad3zzy@r.postjobfree.com

PROFILE

Experienced and dedicated HR professional with 10 years of experience managing a full spectrum of human resource programs, services, and functions. Accomplished professional with proven ability to multi task, enhanced with exceptional organizational skills. Possess' excellent planning and prioritizing skills coupled with strong problem-solving skills and the ability to make independent decisions. Seeking a challenging position within a HR department utilizing my extensive clerical skills and ability to make the most of HR systems and technology. I am a recent graduate with Master’s degree in Human Resource Management at Kennesaw State University.

KEY SKILLS

Recruiting, Training and Development

Human Resource Investigations

Workforce Planning

Benefits/ Compensation

HRIS Technology – ADP, Paycom, BambooHR

Climate Surveys

Employee Relations and EEO/ Regulatory Compliance

Employment Labor Laws

Excellent interpersonal communication skills

New Hire Orientation

E-Verify

Project Management

Worker Compensation

EEOC, ERD and Unemployment and small Claims

Payroll Processing

DEI Training

SYNOPSIS OF ACHIEVEMENTS

Served as a mentor to employees

95% rate of accuracy on work completions

Created customer satisfaction surveys that led to reduction of potential issues

Leadership Award- Verizon Wireless 2008, 2009

Employee of the month- Verizon Wireless 2007, 2008, 2012

EDUCATION & CERTIFICATIONS

Bachelors in Business Administration 2017

MSHRD 2021

PROFESSIONAL EXPERIENCE

Global Human Resource Business Partner

Training The Street, LLC Remote Sept 2021- Current

Apply HR principles and practices to overall business strategy.

Performance management processes including new hires, discipline and mid/full year appraisals

Employee Relations- provides-day-to day performance management which includes but not limited to; coaching, counseling, career development, disciplinary actions.

Develop relationships with clients across the US/Europe and attend regular scheduled meetings with business leaders as needed.

Work on commission plans, bonuses and workforce planning

Actively contribute to the development, implementation and management of the overall business plan and objectives, delivering from a people perspective.

Assist in the development and implementation of personnel policies and procedures and help develop and maintain employee handbook.

Supervise, direct and review the results of projects or assignments required.

Performs a full range of recordkeeping and payroll processing activities, including computing wage and overtime payments, retro transactions, calculation and recording payroll deductions, processing request for paycheck advances, bonus and termination .

Manger training

Collaborate with internal and external executive-level management forming strategic partnerships with senior or executive leadership across the organization.

Provide guidance on HR- Related regulations and ensure compliance with HR related legal regulatory requirements as well as internal Human Resource policies and procedures.

Human Resource Manager

ADP Atlanta, Ga 2017- September 2021

Screen, recruit and conduct telephone interviews to qualify applicants.

Oversee background check process and answer candidate questions.

Conducted on-boarding and new hire orientation and made sure each employee was aware of company policies and procedures.

Ensure positive candidate experience through customer service and timely communication.

Maintain compliance with federal, state and local employment and benefits laws and regulations.

Works closely with the HRBP

Assisted with terminations and Exit Interviews.

Handled sensitive and confidential situations with a high degree of confidentiality.

Performs searches for qualified candidates according to relevant job criteria using company database, internet recruiting sources and employee referrals to effectively fill positions.

Processes candidates after interviewing and completes new hire paperwork as needed.

Launch all employee investigations

Create offer letters and present offer letters to candidates.

Provide detailed analysis to Human Resource Management team.

Implemented programs to ensure employment moral.

Point of contact for over 1,500 employees answering all questions related to benefits, payroll, updating fills, STD, LTD, 401k and other policies and procedures within the company

Ensure company is in compliance with all laws.

Perform other duties as needed.

Processed payroll

Human Resource Generalist

Equifax Atlanta, GA 2013-2017

Explain policy and procedures to all employees

Organize employee schedules

Answer employee questions during entrance and exit interview process

Create job descriptions to attract a targeted talent pool within market wage range

Serve as a primary point of contact for routine inquiries regarding employment, policies, procedures and payroll and/or benefits issues

Handles manager appointment calendar

Maintain and update employee records and files

Provide administrative support to management, other departments and employees as needed

Worked on 401(k) administration, FMLA and workers’ compensation claims

Worked closely with HR director and performs additional HR related duties as assigned

Acting as point of contact for new candidates for pre-hire questions and maintaining contact prior to joining

Responds to the needs of managers, sponsors and stakeholders, escalating issues to project manager/supervisor as appropriate, while identifying alternative approaches

Human Resource Assistant

Verizon Wireless N. Charleston, SC 2010-2013

Conduct Pre-employment background checks

Conduct orientation for all employees

Maintain overtime reports

Participated in staff planning, recruitment, interviewing and hiring hourly associates

Capture HR and employee data regarding compensation, etc.

Create welcome letters to employees

Submit 401(k) contributions

Provide support for Open Enrollment process

Maintain confidential information

Makes photocopies, faxes documents and performs other clerical functions

Respond to request for employment information as in verifications, unemployment, etc.

Track PTO for field sales personnel

Thoroughly completed special projects in a timely manner as assigned

Operate in accordance with federal and state employment laws

Initiate and track new hire paperwork

Write termination letters and separation notices

Respond to employee inquiries

Business Financial Service Representative

Verizon Wireless N. Charleston, SC 2006-2013

Possessed strong negotiation and problem resolution skills while handling extensive inbound and outbound phone contact with customers to accomplish collections of delinquent customer accounts

Provided exceptional customer service to focus on preventing suspension and account rehabilitation

Followed up with customers on bill payments and payment arrangements to ensure customer cooperation

Strong communication and interpersonal skills while handling irate customers

Provided a thorough understanding of consumer collection laws and techniques when necessary

Act as an advisor for customers in order to provide the right solutions the first time they call

Demonstrated the ability to work well independently and meet goals

Ability to multi-task in a call center environment

Build customer relationships by actively listening to each customer with patience and courtesy

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