Account Executive Business Development
Resume:
MARTIN ANTONIO PONCE
ARMIJO
S U MMARY
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
E X P E R I E N C E
Business Development Executive
Google Cloud via TP Toronto, ON July 2023 - Current Account Executive
Otter Toronto, ON August 2022 - July 2023
Customer Service Representative
Verizon Mexico City April 2021 - September 2021 Sales Representative
Developed and implemented strategies to increase customer base and revenue growth by 30%MoM.
Reached 100% Q4 2023 targets for both inbound and outbound prospects Obtained certifications and badges for Google Cloud technologies Built relationships with clients, partners and vendors to facilitate successful partnerships.
Facilitated monthly workshops with cross-functional teams to review monthly Google updates, products innovation and growth opportunities. Exceed KPI & monthly targets within the full sales cycle, earning the 'employee of the month' award in November 2022.
Collaborated with team members to achieve KPI's, strategize deals to handle objections leading to a demo/ sale
Leveraged data analytics to consult C-suite & director-level clients in optimizing operational efficiency via tailored software solutions, leading to over 60% conversion in demo-to-close ratio.
Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results and clean pipeline. Leading to carry quota at least above 30% MoM
Increased 38% of satisfactory surveys at the end of the week by engaging with customers and keeping a pleasant experience
Increased sales per hour from 3-7 as well as enhance customer's plan by using information on data bases
Achieved monthly perks and bonuses for meeting regional metrics by working along peers and developing new strategies as a team Created analysis and performance reports for management teams to review S K I L L S
Business Development
Lead Generation
Strategic Negotiations
Client Relationships
Account Management
Creative Problem Solving
Data-Driven Decision-Making
CRM
C2
B1
C O N T A C T
********@*****.***
Toronto, CA M5T 1L1
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E D U C A T I O N A N D
T R A I N I N G
Advance Diploma
Business Administration & Management
Seneca College, Toronto
June 2020
High School Diploma
ITESM, Mexico
June 2015
L A N G U A G E S
Spanish: First Language
English:
Proficient
French:
Intermediate
Viva Home TORONTO August 2018 - November 2019
Sous Chef
AMA TORONTO November 2018 - November 2019
Developed new approaches for customers such as fliers, presentations, targetted offers so customers can make a better informed decision Developed and maintained relationships with existing clients to ensure customer satisfaction.
Increased positive overview on the company from 100 reviews to 160 online Educated customers on product functionality through live demonstrations increasing sales by 25% MoM
Slashed monthly suppliers costs 20% by negotiating prices and fees while ensuring continuation and enhancements of services
Approved quarterly hygiene inspections and maintain food handle licenses by leading kitchen team and effectively communicating guidelines Obtained great feedback from customers on artistic presentation and original recipes
Maximized business operations and staff performance by building strong communication channels and implementing innovating schemes.
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