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Customer Care Medical Equipment

Location:
Raleigh, NC, 27608
Salary:
65000
Posted:
February 28, 2024

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Resume:

ad3zvw@r.postjobfree.com

803-***-****

QUALIFICATIONS

Experienced professional and entrepreneur with a diverse background in: Sales • Marketing • Customer Care • Healthcare/Pharma •Photography • Starting/Running a Business

• Skilled at enhancing ideas and delivering real, tangible results via visualization and sales techniques driven to fulfill planned concepts and desired results of each project.

• Skilled sales professional experienced in promoting medical equipment to doctors and nurses while delivering medical educational programs to a variety of healthcare professionals.

• Solid background in developing marketing and promotional material both as an employee and as an owner of a commercial photography business

Key skills and accomplishments:

• Trained and experienced in business development and account management

• Managed the highest-volume health care product account in assigned territory

• Grew new health care product sales by 90% in one year

• Accomplished in building and maintaining relationships through creative approaches MARKETING, SALES & BUSINESS EXPERIENCE

Marketing Development Consultant

Clarity Pharma Research LLC, Spartanburg, SC (2015-present, free-lance assignments)

• Have consulted and conducted sales presentations to prospective clients

• Developed marketing and promotional material for pharmaceutical market research company Marketing via Commercial Photography, Business Owner/Founder Heather G Photography, heathergphotography.com, Columbia, SC, and Raleigh, NC (2014 – Present)

• Photograph family, newborn, real estate and businesses

• Lead photographer for Heathwood and Melrose Heights Living (2016-2019) and The Neighborhood Magazine (Columbia, SC)

• Photos featured through national social media platforms such as Nikon USA, Smarties Candy and Jane Goodall Institute

• Product-advertising and cover photos for Columbia Metropolitan and Insight Magazines

Gap as a Domestic Engineer for my family (2009-2014) Medical Equipment Sales Specialist in Atlanta, GA

Becton, Dickinson, and Co. (BD) (2006-2009)

• Promoted and sold SurePath liquid-based Pap tests and the BD Affirm™ Microbial Identification equipment to gynecologists’ offices

• Worked with local and national laboratory representatives to build rapport and gain their trust and assistance in encouraging gynecologists to use BD SurePath Pap tests

• Helped laboratories within OBGYN offices gain CLIA Waiver certification in order to utilize the BD Affirm™ Microbial Identification medical device

• Organized and delivered continuing medical education programs by coordinating events with healthcare leaders and gynecologists in assigned territory Highlights:

• Grew product sales by 90% in one year

• Successfully expanded account base from 42 to more than 130

• Regularly exceeded sales goals by 25%-30%

• Planned lunches, dinners and programs for physicians Diabetes Sales Specialist in Atlanta, GA, and Asheville, NC Bayer Healthcare (Diabetes Care Division) (2003-2005)

• Promoted and sold Bayer’s blood glucose meters to physicians

• Maintained Bayer’s market share in a territory with challenged managed-care coverage

• Organized diabetes educational programs for patients, continuing education programs for targeted physicians as well as lunches to cultivate product knowledge.

• Worked with the Georgia Pharmacy Association to increase awareness of our products Highlights:

• Solely responsible for maintaining accounts through extensive network of business relationships based on ability to meet client needs

• Created, delivered presentations to physicians, leading to a 20% improvement over expected lead conversion

Account Sales Representative for the Cardio Diagnostics Division Medical Services of America Inc., Columbia, SC (2001-2002)

• Promoted Holter and Event cardiac monitors to physicians in Georgia, South Carolina, and North Carolina

• Developed marketing and promotional material for full monitor product line Sales Representative

NextLink, Columbus, Ohio (2000)

• Sales rep for a telecommunications company integrated communications access systems for businesses

OTHER EXPERIENCE AND SKILLS

• Proficient in Word, Adobe Lightroom, Photoshop, and Squarespace website builder

• Yoga instructor 2006-2018; swimming; competitive running (five marathons, including qualifying for and completing the Boston Marathon); triathlons (completed Escape from Alcatraz and Beach to Battleship Half Ironman);

EDUCATION

Bachelor of Arts in Government, Magna Cum Laude, 2000, scholarship athlete and MVP Award in cross country and track and field 1996-2000, Wofford College, Spartanburg, SC



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