Customer Service Rep
Resume:
Christine E. Crowley
Conway, South Carolina 29526
*********.**@*****.***
EDUCATION
Hagerstown Community College, Hagerstown, MD 2010 – 2014
Certification in Paralegal Studies Intro to Paralegal, Legal Research, Legal Writing, Principles of Litigation, Contracts & Torts, Domestic Relations.
Charles W. Woodward High School, Potomac, MD 1974
Graduated with Diploma
EXPERIENCE
DebtRX 2019-2023
Customer Service and Account Manager Negotiating settlements for clients and helping customers with their questions and concerns.
Pro-Travel Connections 2016-2018
Customer Service & Account Service Rep. Worked with client accounts, taken payments, and helped manage accounts.
Startek 2014-2016
Customer Service Rep & Account Service Rep. Have worked for several different clients, health related and credit related. Have worked with clients accounts, taken payments, and helped with managing their accounts.
Citicorp 2012-2013
Customer Service Rep. Took care of customers accounts and received payments.
Left to care for Sick Mother.
Cared for Sick Father 2009-2011
South Beach Resort 2008-2009
Front Desk – Responsible for all morning reservations, arrivals, departures, answered phones, and customer service
Spinnaker Resorts 2000 – 2008
Customer Service Rep & Acct. Service Rep. Started as Customer Service Rep talking to customers helping with accounts, became a Supervisor and Trainer. As a Supervisor I had 13 employees I oversaw. As a Trainer I trained all new employees.
Summit Lake Camp 1990 – 1995
Reservation Manager – Overall office management, including all reservations, answered phones, did monthly billing, and handled complaints.
Elder Abstracts, Inc. 1987 – 1990
Title Searcher – Researched all titles ensuring they were free and clear of liens, judgments, or easements on a property.
Woodward & Lothrop, Inc. 1976 – 1980
Human Resource Assistant – Processed applications, performed employee interviews, completed initial exit interviews, kept records, and files on each employee
SPECIAL SKILLS
Proficient in E-mail, Internet research, Microsoft Word, Excel, and PowerPoint.
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