ZAFAR Multi Unit Manager IQBAL

About Me

Professional Experience

As a self-motivated and highly organized individual, my focus has always been to see each

project work I undertake to an expected end. I am

dedicated to excellence and believe in

building my character based on integrity and trust. As a result, my ability to relate with people and meet mutual benefits has always been my main goal. I look forward to making a positive impact in your

organization

Hard Skill

Leadership

Teamwork

Time Management

Business valuation

Soft Skill

Observation

Decision making

Communication

Multi-tasking

Education Background

B.COM from Baha-ud-din Zakariya

University Multan, Pakistan.

F.SC (pre-med) from Board of Intermediate &

Secondary Education Multan Pakistan.

Matriculation (Science) from Board of

Intermediate & Secondary Education Multan

Pakistan.

My Contact

ad3zub@r.postjobfree.com

District Gurban,Madinah,Saudi

Arabia

+966-*****-****/+966-

50777-8356

www.linkedin.com/in/zafariqba

l11

B & D Co.(Subway Fracnchise KSA) Multi Unit Manager Mahmood Group(Subway Franchise PAK) Operations Manager 2015 – Present

2010 – 2015

Key responsibilities:

Oversaw the performance of restaurants locations, including menu development, directions and comprehensive trainings to stimulate sales growth, control cost and maximize profit.

Provided leadership and supervision to management team to facilitate seamless operations including customer service, employee hiring, scheduling, food preparation, ordering, inventory control, payroll, sales budgeting, cash handling, loss prevention and community relations. Handle employees’ relations. Maintain employees’ records. Attend and preside over meetings.

Ensure high customer and client satisfaction.

Manage and direct overall operations.

Key responsibilities:

Provides leadership to managers and staff in the geographic area to ensure compliance with standards as set in the Operations Manual and applicable government regulations.

Works with staff to achieve sale goals, by using available reports to identify opportunities.

Ensures that correct operational procedures are followed and takes corrective action if necessary.

Coaches and trains managers, assistant managers and shift managers for Operational excellence, helps to develop new higher orientation programs and reward programs, monitors training processes to ensure quality training of employees.

Askari Bank Ltd. (Consumer Banking) Collection Officer 2008 – 2010

Key responsibilities:

Follow up with customers for all outstanding payments and identify problematic email, phone or fax in order to achieve prompt cash collection. Making collection efforts on past due accounts.

Perform daily operational or admin duties of dept including daily reports and processing of accounts.

Perform other assigned assignments by managers or supervisors Progressive courtesy calling & fruitful visits of all pre-emblematic account. Achieving targets given by the management.

Maintaining monthly MIS on daily basis.

Indus Pharma Pvt Ltd. Sales Promotion Officer

2007 – 2008

Key responsibilities:

Maintaining and developing relationships with existing customers via meetings telephone calls and emails.

Acting as a contact between a company and its existing and potential market. Reviewing own sales performance, aiming to meet or exceed targets. Follow up to customers for build image between company and customers. Confer with clients to obtain and provide information when clients are agreed. Additions or changes, or to change beneficiaries. Applying the different techniques.

Responsible for employer's profits and the visibility of its brand. Brookes Pharmaceuticals Pvt Ltd. Sales Promotion Officer 2003 – 2006

Key responsibilities:

Designs, implements and oversees the strategy, policies and operating procedures surrounding the sale of a company's goods or services. Visiting potential customers to prospect for new business. Acting as a contact between a company and its existing and potential market. Confer with clients to obtain and provide information when clients are agreed. Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.

Additions or changes, or to change beneficiaries. Applying the different techniques.

Holiday Inn (Multan Pakistan) Front Office Cashier/Receptionist 2001 – 2003

Key responsibilities:

Responsible to make sure that the customers are greeted with kind and respect Responsible to check out quickly and talk 2 the customer 2 keep them occupied maybe bring some stuff from home 2 decorate your station to make the customer start a conversation.

Responsible for the making of bills for all departments. Responsible for cash handling.

Reporting to Finance Manager & Front Office Manager. Responsible for updating data on daily basis.

Communication with all other departments while checking out. Professional Experience

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