Adrienne Norman

ad3zti@r.postjobfree.com

Associates Degree of Science, Paralegal Studies

General Lines Licensed Insurance Agent/Life/Health/Property & Casualty

Health Information Counseling and Advocacy Program Certificate

Knowledge and Skills: Length of Experience:

Clearlink Insurance Agency July 2022- December 2023

Inbound Medicare Sales for Aetna, Humana, Centene Corporation, Cigna Health Springs, and United Health Care.

Reliable / Kemper Life Insurance Company

Licensed Field Insurance Agent September 2011 - April 2014 *Re-Hire March 2021- July 2022

8344 E. RL Thornton Freeway, Dallas, Texas 75228 Telephone : 214-***-****

Operate and Manage the Agency by providing Home Service, collecting monthly premiums including Financial Needs Analysis of the policyholders. Provide Daily Account Balances to correlate with the computer data. Vigorous sales to ensure growth and retention.

Gina Smith-Wilburn and Associates February 2019 - May 2020

Brenda J. Williams and Associates June 2004 - September 2008

Title: Litigation Specialist

Communication liaison between attorneys and clients by providing the status of the case as the litigation process proceeds. Prepare Original Petitions, Request and Answer Discovery as needed for trial.

North Central Texas Council of Government

Benefits Specialist May 2015 - December 2018

616 Six Flags Dr., Arlington Texas 76011 Telephone: 817-***-****

Partnered with the Texas Health and Human Services Department to administer the Medicare Savings Program to eligible beneficiaries by assessments and review of financial resources. Conduct educational presentations on Medicare Insurance and prevents of Fraud Waste and Abuse by promoting the Senior Medicare Patrol Program. Received a Benefits Counselor Certificate.

Dialog Direct

Telesales License Insurance Agent November 2014 - February 2015

4301 Cambridge Rd., Fort Worth, Texas Telephone: 800-***-****

Received In-bound calls to determine eligibility for the Tax Subsidy. Ensure accuracy of enrollment into Health Plans by conducting a financial needs analysis. Abide with HIPPA Law. Monitor the enrollment process on the government’s website to ensure the sale process is complete.

Connextions, Inc- Optum Care

Telesales License Insurance Agent September 2013 - December 2013

Pharmacy Benefit Manager (CVS) December 2013 - April 2014

5150 Regents Blvd., Irving, Texas 75063 Telephone: (877*-***-****

Received inbound calls to enroll Medicare recipients into the Wellcare Advantage Plan and\or Prescription Drug Plan by explaining the plan details to make sure the plan meets the needs by verifying all doctors in the network. Abide with the Plan Summary Detail by following guidelines to over-ride a denial and\or rejection of a claim.

References Available Upon Request

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