MD NURE ALAM SIDDIKEE

Mobile: 347-***-****, Email: ad3zt8@r.postjobfree.com

Work Authorization: Permanent Resident

CAREER SUMMARY

An experienced banking professional with above one years of experience at financial institutions in USA where I used analytical and interpersonal skills to maintain customer satisfaction ratings by providing quality and efficient services. Works within [Eighteen] years of experience in Bangladesh guiding students in Government Primary school setting Proficiency in computer software applications including MS Office, Power Point. Highly self-motivated, extremely detail oriented and organized. Works within [Five] years of experience in Bangladesh as a Sales Supervisor to responsible for supervising and coordinating sales staff and cashiers. The job duties of a sales Supervisor may include assigning sales workers to duties and preparing work schedules

PROFESSIONAL EXPERIENCE:

Sunman Global Express Corp, NY, USA March 2023- Continuing Customer Service Officer

Responsibilities:

Customer Service

Transaction and resolve them by communicating with customer. Keep record of the performed transactions by threshold & Payment method Prepared monthly sales report

Monitor and analyze company database, all transactions, verify data through OFAC filtering system Monitor and identify CTR, SAR transaction and take necessary action as per regulatory policy Ministry Of Primary and Mass Education

Bangladesh June 2003-February 2023

Assistant Teacher

Responsibilities:

Student Motivation and Engagement & Verbal and Written Communication Learning Assessments & Lesson Planning.

Student and Faculty Communication Student Motivation and Engagement May also assist with referred to as an instructional assistant, teacher assistant and teaching assistant or educational assistant.

Maintaining a classroom environment within acceptable standards of cleanliness and safety Tracking students' progress, maintaining daily records and intervening as needed to facilitate academic progress

Banoful & Company Ltd, Chittagong June 1998 - May 2003 Sales Supervisor Full Time

Responsibilities:

Authorizing payments and the return of merchandise Resolving issues that may arise, including customer requests, complaints, and supply shortages Maintaining specified inventory and ordering merchandise Formulating pricing policies

Determining daily coupons ensuring pricing is correct Education:

Bachelor of Arts 1997 (Equivalent of High School Diploma and Associated Degree in Liberal Arts) Major: Humanities, National University- Bangladesh. Certificate in Education (C in Ed), 2006

NAPE- Bangladesh.