Customer Service, sales

James R. Clark

*** ****** ****** ****** **.

gaffney, sc

29341

Phone 845-***-****

Email: Jamesrclark@****@*****.***

Objective

To obtain a challenging position that will best capitalize on my experience while offering further career advancement.

Skills

Restaurant Manager with 8+ years of experience managing a high-quality and fast-paced restaurant. Skilled at training staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and a rise in sales through upselling techniques. Excellent communication skills, well organized, ability to plan and organize work for expeditious completion, friendly, hardworking.

Certifications

Six Sigma Certified; 1-7, Greenbelt Degree

Forklift Certified through Oasha

Safe serve certified

PROFESSIONAL EXPERIENCE

Prime & Beyond Fort Lee, NJ

September 2016 – Present

Manager

Oversee employee work in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines.

Met or exceed sales goals for every single month.

Improved efficiency, sequence of service, ordering expediting and table-turn times to a higher gain in daily covers served with zero additional labor or overhead costs.

Zarza Eclectic Cuisine Spartanburg, South Carolina

April 2012 - September 2014

April 2013 - September 2015 MS Companies Duncan, South Carolina

Sous Chef

Supervised and unloaded all product delivery,

Prepped and prepared food for dinner services,

Oversaw all entrees before leaving the kitchen

Sautee and grill

Front of house waiter/Bar

20 years experience in this industry

Ms Companies Duncan, South Carolina

January 2013 - June 2015

Regional Operations Supervisor

Inventory

Managed day to day operations of warehouse

Oversaw employees; time cards,

Maintained Quality control of product before it was shipped out of warehouse

Education

Camden Military accadamy, Colombia, South Carolina

Chef in Culinary, Graduation 1997,

Culver military accadamy

Family owned,and operator “Zarza Eclectic Quisine” Excellent References Available Upon Request

Excellent References Available Upon Request

Contact this candidate