Matthew Garman Cover Letter

My name is Matthew Garman, I am a 2020 graduate of the University of Arkansas Walton College of Business. I have a Bachelor of Science in Finance with an emphasis in Real Estate and a double minor in Insurance and Management. I have recently relocated to Bella Vista, Arkansas after renovating a property that I bought in October of 2022. I am seeking a position as a first time mortgage loan originator to further develop my skills. Out of college I moved back to Tulsa, Oklahoma and accepted a position at Make Your Life Epic marketing firm. I worked under 2007 Small Business Entrepreneur of the year Clay Clark, and Forbes.com contributor and highly regarded search engine optimization expert Jonathan Kelly. In this position I worked in several roles. I was primarily a search engine optimization specialist, and then was promoted internally to manager for one of Clay Clark’s businesses, Elephant In The Room men's grooming lounge. I have also worked in some capacity in many other businesses that they owned such as: Doctor Detail mobile car detailing, Bixby Ice Cream Company, H20 power washing, Garage Solutions epoxy flooring, and ticket sales for ThriveTimeShow business conferences. Most recently I was promoted to Call Center Operations Manager for Elephant In The Room. I successfully filled this role from March 2022 to September of 2023. In this role I directly led a team of 6 employees and handled scheduling for all 47 employees of the business. I oversaw all the booking operations for the business as well as all payroll processing, HR related matters, weekly sales meetings, monthly sales tax payments, customer support, and much more. In this role I also was rewarded for being the top salesman for 17 out of the 19 months I worked in this position. I left that position in good standing as I gave them over two months notice that I would be relocating to Arkansas. I have a successful track record at every position I have held, and former employers hold me in high regard and frequently refer me to businesses looking for candidates who possess a well rounded and proven skill set. I have a thorough understanding of both financial and real estate related concepts as well as a very successful track record in sales, and I possess excellent communication skills. I have job experience leading and managing teams, and have significantly increased the production of every team I have led. While looking for a career change in Arkansas I have been providing my services and knowledge to several companies as an independent marketing consultant, and search engine specialist. I have just recently completed my pre-licensing education for NMLS registry through On-Course learning, and I passed the NMLS exam with an 84% on my first attempt. I am seeking employee sponsorship to obtain my certification, and begin my new career as a mortgage loan originator. This would be my first position in this new career field so I am looking for a company who is willing to help me develop my skills and provide the training necessary to become an industry leading loan originator.

Matthew Garman

ad3zqv@r.postjobfree.com

918-***-****

3 Finger Circle, Bella Vista, Ar 72715

EDUCATION

NMLS #2565645

UNIVERSITY OF ARKANSAS

GPA: Major- 3.33, Overall 3.24

Fayetteville, AR

Bachelor of Science in Finance with Real

Estate Concentration

Double minor- Insurance, Management

Awards & Honors

● Walton College Dean's List: Spring 2020

Extracurricular Activities

● Beta Theta Pi

● Member on National Collegiate Club

Golf Team For Arkansas

● Investment Club

● Real Estate Club

● Finance Club

● Leadership Walton

ADDITIONAL SKILLS

● PROFICIENT IN MICROSOFT OFFICE PRODUCTS AS WELL

AS TABLEAU 2020.

● EXCEL IN PERFORMANCE BASED SALES POSITIONS &

CLOSING DEALS THROUGH COLD CALLING

● FINANCIAL INVESTING, AND FORECASTING

● SMALL BUSINESS CONSULTING

● REAL ESTATE INVESTING/LOAN FINANCING

● SEARCH ENGINE OPTIMIZATION

● EFFECTIVE COMMUNICATION

● FLEXIBLE MANAGEMENT STYLE

● TIME MANAGEMENT

● PROBLEM SOLVING

● LEADERSHIP

● CUSTOMER SERVICE

● ACTIVE LISTENING

● SOLUTION ORIENTED

● CRITICAL THINKING

● COACHABLE/WILLINGNESS TO LEARN

● DEPENDABLE

EXPERIENCE

Worked at Thrive15/Make Your Life Epic, and Elephant In The Room out of college. I learned very valuable business marketing and sales conversion tactics working under 2007 Small Business Administration Entrepreneur of the year Clay Clark, and highly regarded Search Engine Optimization Expert and Forbes.com contributor Jonathan Kelly.

SEARCH ENGINE OPTIMIZATION SPECIALIST

MAKE YOUR LIFE EPIC, TULSA, OK / (DEC. 2020-PRESENT)

● Wrote and uploaded Google content for all 165 clients that we provide with business consulting services

● Responsible for ensuring that all of our clients' websites remained Google compliant to help boost their Google Ranking

● Worked with a team of 8 to guarantee that all 165 clients either appeared 1st on Google for their services/Industry or on the front page through the usage of strategic keywords and phrases Elephant In The Room Store Manager

Elephant In The Room, Tulsa, Ok / (April 2021-March 2022)

● Promoted to this position from SEO due to consistent performance

● Manager of all 3 Tulsa locations over the past year

● Lead teams of 10 at each store and over 30 employees in total

● Helped maintain our reputation as the highest rated and most reviewed men's grooming lounge in Oklahoma

● Responsible for all of the shop's daily operations

● Lead membership sales, and tasked with maintaining a membership conversion rate at a minimum of 55%

● Worked to build our Google ranking by exceeding weekly benchmarks of video testimonials and Google reviews Call Center Operations Manager

Elephant In The Room, Tulsa, Ok / (March 2022 -September 2023)

● Promoted to call center operations manager due to excellent sales performance in the stores

● Was in charge of new hire onboarding, termination, employee retention, and disciplinary action as needed

● Created weekly employee schedules for all 47 employees

● Approved and organized coverage for all time off requests

● Tasked with handling all billing inquiries, membership cancellations, bank disputes, and customer service issues

● Ensured accurate and timely processing of payroll transactions for all 47 employees

● Tracked weekly KPIs for team performance

● Responsible for paying monthly sales taxes

● Led weekly quality assurance sales meetings with team

● Made and distributed retail products to all 5 Oklahoma stores

● Kept a continuous log of shop and warehouse inventory to ensure stores remained stocked, and to avoid backlog on orders.

Key Performance Stats While In this Role:

● Increased average team call volume from 2,530.3/week to 4,769.27/week. A percentage increase of 88%

● Increased closed deals from 19.08/week to 67.2/week. A percentage increase of 252%

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