Tina Parks
Garden Grove, CA ***** 1-951-***-**** ad3zqb@r.postjobfree.com
Summary
Positive and upbeat Daycare Assistant with a demonstrated track record of success in caring for all children in caring and loving environments. Knowledgeable about best practices and industry guidelines. Seeking to offer knowledge and abilities to a growth-oriented position with room for advancement.
Skills
Parent Communication
Activity Planning
Group Management
Food Preparation
Positive Reinforcement
Behavior Modeling
Reliable
Strong Computer Skills
Behavior Management
Excellent Communication Skills
Playful With Children
Skilled in Working With Special Needs Children
Approachable
Child Development Knowledge
Friendly
Active Listener
Punctual
Positive Reinforcement Methods
Accurate Record Keeping
Teamwork Oriented
Behavioral Disorders
Cultural Sensitivity
Safety Awareness
Emotionally Supportive
Dependable
Reliable and Punctual
Activity Development
Understands Developmental Disorders
Toilet Training
Experience
CHILDCARE ASSISTANT 02/2021 - Current
Golden Daycare - Long Beach, CA
Dressed children and changed diapers.
Introduced learning activities and imaginative play to teach children to explore.
Engaged children in meaningful conversations regarding their day-to-day experiences.
Observed and monitored children's play activities.
Used clear communication and professionalism to develop constructive relationships with families.
Enforced rules to teach good manners and maintain safe environment.
Identified signs of emotional or developmental problems in children to alert parents or guardians.
Instructed children in eating, resting and restroom habits.
Monitored children's play activities to verify safety and wellness.
DMV CLERK/MEMBER SERVICE REPRESENTATIVE 07/2020 - 02/2021
AAA Auto Club South - Costa Mesa, CA
Assisted customers in completing forms accurately and efficiently.
Provided detailed information on fees associated with various DMV services and procedures.
Ensured compliance with federal and state laws governing motor vehicle regulations and licensing requirements.
Followed up with customers via phone or email regarding status of their requests.
Assisted customers with payment methods such as cash, check, credit card, or money order.
Reviewed existing records to ensure accuracy and completeness of data before issuing new license or registration certificates.
Investigated past and current licensees to perform record checks.
Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Participated in staff meetings to discuss performance metrics and best practices.
Verified document authenticity to process license application.
Responded to customer inquiries regarding DMV services and policies.
Verified application data and account information against legal documentation to determine accuracy and integrity.
Resolved customer disputes over billing errors or incorrect charges.
Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
Education and Training
Arlington High School - Riverside, CA High School Diploma
06/1986
References
References available upon request.