Human Resources Employee Relations

Denise M. Vogeler, MA

Rolla, MO ***** 573-***-**** **********@*****.*** LinkedIn

HUMAN RESOURCES

EMPLOYEE RELATIONS EXECUTIVE

Professional Summary

As an experienced Human Resources professional with 20+ years of remarkable leadership experience brought to the table, underscored by a track record of transforming systems and personnel dynamics across organizations. Skillfully fostering meaningful connections with key staff members and executive leadership, while catalyzing the creation of high-functioning teams is a key strength. Maintaining an unwavering commitment to fostering a diverse, equitable, and inclusive work environment is paramount, with immense pride taken in educating others on these crucial initiatives. A natural mentor with a passion for helping colleagues and new hires succeed. Areas of expertise are wide-ranging but particularly focused on talent retention, employee relations and investigations, career progression planning, succession, and training and development.

Skills

● Wages and Salary

● Workforce Improvements

● Employee Investigations

● Employee Performance

● Training and Development

● HR Systems

● Personnel Strategy

● Contract Negotiation

● Succession Planning

● Conflict Resolution

● Benefits Administration

Work History

COLUMBIA COLLEGE – ROLLA, MO

Adjunct Instructor, 10/2018 - Current

Effectively deliver a variety of courses in human resources and leadership development, positively impacting the educational journey of hundreds of students.

Human Resources Management: Deep dive into the art of managing people and resources effectively.

Business Studies: Understanding dynamics of business operations and strategy.

Training and Development: Mastering techniques for nurturing talent and enhancing skill sets.

Organizational Development: Grasping intricacies of business growth and structural evolution.

Staffing: Learning nuances of hiring the right people for the right roles.

Recruiting and Retention: Exploring strategies to attract and retain top-tier talent.

Labor Relations: Gaining insights into the complex world of labor laws and employee rights.

Intro to Human Resources: Equipping students with the necessary tools and knowledge to effectively manage an organization's human resources, focusing on optimizing company performance through better HR practices.

WALMART DISTRIBUTION CENTER #6069 – ST. JAMES, MO

Human Resources Operations Manager/People Partner, 04/2021 - 10/2023

Spearheaded initiatives for a workforce of more than 600 associates. Collaborating with 40 managers and 16 senior executives, played a pivotal role in not only recruiting top talent but also ensuring their retention. Contributed significantly to enhancing operational efficiency on a day-to-day basis.

Highlights

Implemented the “Stay for Pay” recognition program, reducing turnover rate by 11% within a year and recruited a significant number of salaried positions, contributing to staff growth.

Successfully defended Distribution Center in numerous unemployment claims, terminations, and complaints, saving Walmart Corporation substantial funds over two years.

As an instructor for the Path to L.E.A.D. Program, I mentored 50 developing leaders and associates, while also implementing recognition programs to foster associate cohesion.

Brought innovative ideas to improve recruitment efforts, saving resources and boosting efficiency, and collaborated with senior leadership to execute robust succession strategies.

Advised on and implemented associate recognition programs, enhancing employee motivation and satisfaction, and undertook special projects for Divisional HRM and Divisional VP, contributing to strategic HR initiatives.

Conducted thorough investigations into factors such as shift schedules, job positions, length of employment and reasons for departure, collating this data into weekly and monthly Quality Improvement (QI) visuals like charts and graphs.

PHELPS HEALTH (formerly Phelps County Regional Medical Center)

Assistant Director, Human Resources, 06/2010 - 04/2021

Human Resources Operations Manager, 06/2006 - 06/2010

Human Resources Manager, 06/2001 – 06/2006

Benefits Coordinator/Office Manager, 06/1995 - 06/2001

Administrative Assistant to Chief Financial Officer/Chief Operations Officer, 06/1988 - 06/1995

Oversaw daily administration of a $150 million 401(k) plan and a 457(b), while managing employee relations for 1,900 staff, resulting in optimal performance and compliance.

Served as Interim Director of Human Resources from November 2017 to February 2018, driving key HR strategies, including the successful transition from paper files to online personnel records and implementing an online employee recognition program.

Facilitated onboarding of over 400 new hires annually and managed tuition reimbursement programs, promoting continuous learning opportunities.

Championed employee recruitment and retention strategies, including spearheading the annual employee awards banquet attended by 400+ employees and guests, and implementing advertising and culture change initiatives.

Provided fiscal oversight and strategic planning through 7 years in Finance Administration.

Ensured legal compliance by overseeing FMLA administration and unemployment appeals and hearings, leveraging 20+ years of benefits administration experience.

Led a team of five and implemented cost-saving measures, contributing to financial efficiency and increased productivity.

Enhanced employee engagement and understanding of compensation packages by introducing total compensation statements to each employee and playing a key role in the successful implementation of online performance management and a new benefit administrator platform.

Developed and revised policies and procedures while teaching classes on leadership, conflict resolution, interviewing, hiring, and resume building, fostering a culture of continuous improvement.

Education

Master of Arts: Management And Leadership, 12/2012

Webster University

4.0 GPA

Bachelor of Science: Business Administration, 07/2008

Columbia College

3.6 GPA

Awards and Honors

Awarded Wal-Mart Distribution Center of the Year 2021

Participant of Leadership Phelps County, 2017-2018

Presenter, Phelps Health Basic Leadership Academy

Chosen to represent Columbia College in testimonial and pictorial, 2010

Chosen to represent Metro Business College in television testimonial, 1988-1991

Received numerous “Above and Beyond” awards for customer service from peers and other employees

Received numerous “N-appreciation” cards for outstanding customer service from peers and other employees

Nominated for Phelps Health “Leader of the Year” on two separate occasions, multiple nominations

Nominated for Phelps Health “Employee of the Year”

Current Memberships

Member, Delta Mu Delta

Member, Alpha Sigma Lambda

Member, Society of Human Resource Management (SHRM)

Member, Missouri Society for Healthcare Human Resources Administration (MSHHRA)

Member, American Society for Healthcare Human Resources Administration (ASHHRA)

Past Affiliations and Memberships

Member, Walmart Safety Team

Member, Phelps Health Retirement Committee

Member, Phelps Health Foundation Recognition Wall Committee

Member, Phelps Health Mission Possible Committee

Member, Community Benefits Board

Critical Contributor, Phelps Health Personnel Committee

Critical Contributor, Phelps Health Activities Committee

Advisory Board, Phelps Health Diabetes Self-Management Education

Advisory Board, Phelps Health Standards of Behavior Committee (2017 and 2003)

Advisory Board, Metro Business College

Advisory Board, Rolla Technical Institute

Facilitator, Phelps Health School at Work Program

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