Customer Service Representative
Resume:
ARJAY G. HERNANDEZ.
BAGONG SILANG CALOOCAN CITY.
**************@*****.***
OBJECTIVE:
To join an institution where I can use my skills and expertise and attain a high level of performance.
EDUCATIONAL BACKGROUND:
2008-2012 UNIVERSITY OF CALOOCAN CITY
Bachelor of Arts in Mathematics
2001-2005 KALAYAAN NATIONAL HIGH SCHOOL
1995-2001 KALAYAAN ELEMENTARY SCHOO
WORK EXPERIENCE:
January- March 2012 PRACTICE TEACHER
Kalayaan National High School
January 2013 up to May 2015 MEMBERS SERVICE OFFICER I
DBP Service Corporation
Client Assignment at Pag-ibig Fund
June 2015 to Nov 2015 INVENTORY CONTROL STAFF
Puregold Price Club Inc.
West Ave. Quezon City
Nov 2015 to Nov 2016 ENCODER
WILCON DEPOT
LIBIS, QUEZON CITY
Nov 2016 to Feb 2017 Teletech
Customer Service Representative
Novaliches, Quezon City
Feb 2017 to Jan 2019 Telus International Philippines
Business Process Representative
Cubao, Quezon City
Jan 2019 to Sept 2021 Teletech
Customer Service Representative
Novaliches, Quezon City
Oct 2021 to Jan 2022 Concentrix Doordash
Customer Service Representative
Technohub, Quezon City
February 2022 to Jan 2024. Iqor Philippines
Senior agent / Subject Matter Expert / OIC SUPERVISOR
Fairview, Quezon City
ACHIEVEMENTS
Become Top agent for 2 consecutives months at Walmart
Promoted as Subject Matter Expert last November 2022
Promoted as OIC - Supervisor last August 2023
PERSONAL BACKGROUND:
Born on March 21, 1989 in GSIS village Project 8 Quezon City, Philippines.
Adaptable, goal-oriented and determined to learn and explore my competency more
CHARACTER REFERENCE:
Engr. Rorbert Torrecampo
AB- Math Department Head, University of Caloocan City
Engr. Hermes Geronimo
Academe, University of Caloocan City
I hereby affirm that the above information written is true and correct based on my knowledge and ability.
ARJAY G. HERNANDEZ
Applicant’s Signature
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