Summary

●Skilled in Word, Excel, and PowerPoint (2007 & 2010)

●Type 50 wpm

●Presentations

●Great verbal and written communication

●Active Listening

●Time Management

●Emotional Intelligence

●Exercise good judgment under stressful circumstances

●Able to use various research tools to complete projects.

●Excellent analytical and creativity skills

Education

Lander University Greenwood, SC December 2012

320 Stanley Ave

● Bachelor of Science in Business Administration (AACSB) ● Emphasis in Healthcare Management

Work Experience

Verizon Wireless Elgin, SC April 2015- Current 501 Spears Creek Church rd.

●Review account and recommend best solution

●Demonstrated solid understanding of Verizon Wireless products and systems

●Provide customers with best solutions that would help with organizing their lives

●Financial assistance

●Ability to transfer liability from existing account owner to new or existing account owner

●Respond to customer complaints, concerns, and issues.

●Support new hires and assist with positioning statements

SC Department of Corrections Columbia, SC Mar- 2013 to Apr-2015 4450 Broad River Rd.

●Ensure safety for public, employees and inmates

●Search inmates for contraband

●Assist in providing rehabilitation by counseling

●Maintain surveillance of movement throughout the institution

●Operate internal radio communication

Wendy’s #53, Greenwood, SC Feb- 2009 to Feb-2013

1520 Bypass 72 NW

●Appointed to ‘WOW’ committee

●Promoted to Team leader

●Trained employees on company policies

●Manage inventory

●Enforced Procedures

●Meet daily goals

●Provided excellent customer service

Honors & Awards

●Maintained Life Scholarship at Lander with a 3.0 GPA

●Lander Professional Business Society

●2017-2019 Verizon Top Performer

●2018 Verizon Credo Award

Community Service

Mary B. Thomas Organization

●Visit elderly

●Prepared Christmas basket

●Assisted with roadside adoption program

References

Debra Green

Mary Kay Consultant

1560 Congaree rd

Hopkins, SC 29653 803-***-****

Tiffanie Turner

Head Over Heels

ad3zol@r.postjobfree.com 1117 Artistan dr.

Columbia. SC 29229

Marilyn Sheppard

Touched Hair Stylist

ad3zol@r.postjobfree.com

210 Curlew rd

Columbia SC 29210

Cassandra Jackson Lover’s Playhouse 100 Wheat Dr.

Greenwood, SC 29649

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