DRASHTI PATEL

ADDRESS:

** *********** *****,

Etobicoke, ON, M9V 3G2

ad3zns@r.postjobfree.com

+1-43-799*-****

CAREER OBJECTIVES

To become a part of challenging, creative, and growth-oriented development team in the area of new technologies. Key strength includes systematic thinking, problem-solving capability, ability to learn new technologies quickly and could easily adapted to new environments.

EDUCATION

St Lawrence College, Toronto – Health care administration Graduate Certificate Diploma (May 2022 – Dec 2023)

KSV College, Gandhinagar, India - Bachelor of Science in chemistry. (2017 – 2020)

CERTIFICATIONS

Ontario Security Guard License

First AID CPR & AED Level – C

INTERSHIP:

8 months of reception at Gandhinagar civil hospital, India

• Providing customer service to the guest.

• Handling guest inquiries through verbal and written conversations.

• Answering incoming telephone calls from prospective and existing patient.

• Assisting patient with appointment

SKILLS

• Healthcare Operations Management

• Regulatory Compliance

• Budgeting and Financial Analysis

• Electronic Health Records (EHR)

• Team Leadership and Development

• Quality Improvement

• Patient Relations

• Strategic Planning

• Demonstrated conflict resolution skills.

• Providing exceptional customer service.

• Written and Verbal communication skills.

• Critical thinking and problem-solving skills.

• Organization skills.

• Effectively Working in Fast- Paced working environment.

• MS word, MS Excel, MS Power Point, MS outlook.

WORK EXPIRENCE:

6 months of reception at York dental clinic-Toronto (march 2023-Aug 2023) (CANADA)

• Managed a high volume of incoming calls and inquiries

• Schedule and confirm appointments

• Collaborated with medical staff to ensure accurate patient information and smooth communication flow.

• Resolve patient concerns and inquiries promptly

Team member (Cashier) at Booster juice (part time). (June 2022 – dec 2022) (CANADA)

• Cashiering at the front counter.

• Taking food and beverage orders of customers.

• Greeting and providing customer service to store customers.

• Stocking supplies (Cups, Vegies for food orders).

• Promoting store promotions to customers.

• Preparing food and drinks for the lined-up orders.

Security Guard – Securitas (September 2022 – Nov 2023) (Canada)

• Enforce access control.

• CCTV video monitoring and making report

• Patrol the premises.

• Respond to emergencies (Fire, Medical or Water leakage)

• Provide customer service to guests.

Security Guard – Allied universal (September 2022 – Jan 2023) (Canada)

• Document incidents.

• Enforce building rules and regulations.

• Patrol the premises.

• Receive packages of residents and documents the entries.

• Event Security, crowd control, access management, guiding the way.

• Respond to emergencies (Fire, Medical or Water leakage)

• CCTV video monitoring and making report

CHEMICAL LAB TECHNICIAN (JULY 2020-JULY2021)

• Label and sort tissue samples and specimens

• Load and operate lab testing equipment

• Prepare slides of blood and fluids for study under microscope

Availability: Flexible availability, available all days, Mornings or afternoon preferred.

Contact this candidate