**+ years of working as CERTIFIED PMP Project Manager and CERTIFIED Scrum Master in the healthcare and finance industry.

Experience in leading and executing large IT Projects by optimizing added-value, workflows and process to ensure effective execution

Experienced managing and delivering projects collaborating with solution architects, vendors and strategic partners

Experienced managing and developing AI powered featured projects

Responsible for overseeing all task activities assigned to the Scrum team are performed in a timely manner with minimal technical debt, while maintaining the highest quality of performance.

Remove impediments by finding the right personnel to assist with or remove the issues at hand.

Create a problem-solving oriented environment where issues can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving.

Facilitate discussion, decision making, and conflict resolution.

Manage project scope and project schedule while focusing on regular and timely delivery of value.

Worked in several environments and worked closely with teams performing ATDD, TDD, BDD

Good experience running an Agile Release Train in SAFe framework

Assist with internal and external communication, improve transparency, and radiate information.

Enable the scrum teams to own and uphold the Definition of Done

Collaborate with other teams in each project and review/refine the strategy based on the organizational needs and participate in meetings

Excellent verbal and written communication skills.

Proven ability to handle business executives, clients and stakeholders at offshore and onshore locations.

Target and cost driven; always emphasize the long term goals putting the customer perspective as top priority.

Effective and efficient problem solving ability – solution oriented.

Very good team player, motivator and leader.

Possess extreme flexibility at work; adaptive to all situations; professional in approach.

Respect for and adherence to established policies, practices and ethics.

Experience working in fast-paced environment while driving results on time, and with scope.

Highly resourceful in performing Functionality Testing, Regression Testing, Unit testing, System Testing, Integration Testing and User Acceptance Testing (UAT) and creating Test Scenarios

Involved in maintaining the Test & Traceability Matrix, change control process and assisting in Post implementation activities.

Skilled at development of training materials for the latest technology and process enhancements. Trained users and user managers

Proactive in providing remote and onsite support to end user during post-implementation

Instrumental in conducting risk assessment of projects and coordinated project deadlines with a view to decreasing the beta release time considerably.

Highly recognized for excellent communication people skills, project management capability and the ability to successfully influence and drive harmony across cross-functional teams

Technical and other skills

OS

MVS/ESA, Z/OS, Windows

Hardware

IBM Mainframe

Language

JCL, COBOL, SQL, CICS, Data Structures, XML,SAS, C,C++, Java (Basic), R, Python ( Basic), PIG, HIVE,SQOOP

Databases

DB2,VSAM, Oracle SQL Developer, MySQL, MS-Access

Cloud

Sales Force ( Basic ), AWS

Tools

CLARITY, JIRA, Confluence, Kanban, Rally, Service Now, Smartsheet,,Sharepointe,VISIO, Drupal, Fileaid, Alchemist,Endevor,Easytrieve, XPEDITOR,ALM-QC,,JOBTRAC

Reporting Tool

COGNOS, TABLEAU

Other

Advanced Analytics,ETL, DWH concept,Insurance Claims Analytics

Banking Fraud Analytics (Banking),Data Analytics,Predictive Analysis

Data Exploration, Machine Learning,Hadoop and Map Reduce in Big Data,Adobe Analytics,

ML Algorithm.

Project/Portfolio Manager

Pfizer

Remote September 2021 – Present

Responsibilities:

Responsible for analyzing the Consumer healthcare franchise portfolio in an effort to maximize return on revenue

Manage any change requests related to the project plans in order to meet the agreed deadlines

Working closely with Business Leads & Marketers of Rare Disease, PHI, Internal Medicine, Inflamation and Immunology, and Clinical Trials

Identifing potential project risks and helped developed a mitigation plan to resolve potential issues

Managed and developed AI powered chatbot with three layers including Database layer, conversational user interface (CUIs) and APIs

Facilitate Release Planning Session with the Business Owners and teams to determine what each Release should include and when it should be delivered

Responsible for the preparation of portfolio updates presentation to franchise team, development, and analysis of KPI’s, budget and forecast preparation for clinical/projects as well as departmental operating spend, and input regarding the commercial value of individual products under consideration for addition to the franchise product portfolio

Interactes with subject matter experts, Business leads to develop roadmap for the end to end feature set

Remove impediments and protect team members from interruptions and distractions to maximize productivity. Encourage and implement process improvements. Create team-building opportunities

Cordinated with different teams to ensure that we adhered to information security and data governance standards.

Conduct independent analysis and assessment to resolve strategic issues

Expert in Agile methodology

Monitored the development progress throughout each sprint to ensure project was within scope and budget

Project Manager/Scrum Master

The Bank of Montana

Missoula, MT March 2020 – August 2021

Responsibilities:

Determine project scope, develop project charter, business case, project plans, project schedule, issue/ risk logs, release plans, roadmaps, work breakdown structure and maintain Status Dashboards

Facilitate daily Scrum stand-ups, release planning, sprint planning, sprint reviews, user acceptance testing and retrospectives.

Provide assistance in the maintenance of product backlog, continuous integration, formulating user stories, acceptance criteria and determining sprint backlogs and burn-down charts.

Manage and lead a team of Business Analysts, Developers and Testers

Release Management by creating ServiceNow Change tickets for upcoming production deployments.

Incident Management – closely working with L1/L2 Application support & Application Dev teams to address production incidents as and when required.

Responsible for project execution through all phases of Project Life Cycle.

Proactively identify risks and issues, monitor and participate in mitigation and contingency actions to address them throughout the project life cycle.

Work with the procurement team for all the administrative tasks required for resources’ logistic needs.

Responsible for budget planning, documenting funding requests, submitting change variance requests on a program level.

Provide weekly Program status reports to the Senior Leadership.

Got hands on exp with machine learning where we are able to sell more loans usring artificial inteligence

Assist team with making appropriate commitments through story selection, task definition

Help manage dependencies among teams and third parties

Improved the customer experience by providing the details thru various reports and dashboards .

Scrum Master

WAWA

Media, PA October 2018 – March 2020

Responsibilities:

Facilitating the Scrum Ceremonies – Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.

Responsible responsible for running the daily standup meeting, ensure team members have stories assigned, ensure story status is properly updated,ensure stories are elaborated

Identify and remove impediments for the Scrum teams directly or via escalation

Lead a Scrum team to perform planning, development and testing on a large software development, implementation and integration project.

Work with Technology and Product Leadership on release planning.

Track and communicate team velocity and sprint/release progress

Interface with product owners on an active basis to manage product backlog and sprint activitie.

Understand and be able to articulate strategic and product planning and goals in the team's environment and progress toward them

Supports Product Owner ensuring the product backlog is properly refined - prioritizing to maximize value and using creative techniques for elaborating user stories to be ready for the upcoming 1-2 sprints.

Prepare and distribute progress reports; manage risks and issues; correct deviations from plans

Ensure all scrum activities are tracked and kept up-to-date and reported on a daily basis.

Facilitated acceptance test driven development (ATDD)

Scrum Master

Avalon Healthcare Company

Salt Lake City, UT Nov 2016- Sept 2018

Responsibilities:

Understand the data needs of the future system while documenting the existing system like trades. Analyze, define source and target structure and perform gap analysis for data migration

Works closely with technology and business user staff to complete workflow improvement and document functional specifications for systems

Serves as a liaison between the Business and Technology Department. Enhanced communication lines between executives, managers, and peers.

Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project team.

Worked closely with the product owners for better understanding of the project

Expert in Agile methodology

Wrote User Stories in the JIRA tool with the approval of Product Owner.

Conducted Pre-grooming and Grooming Session with my testers and developers so they have proper understanding of what the business wants

Expert in writing User Acceptance Criteria for my team

Lead Sprint Planning meetings and had 3 week sprints.

Lead the daily stand up meeting on behalf of SCRUM Master

Conducted a retrospective meeting where we analyzed what went well and how we can improve our future sprint.

Perform design and analysis of modifications to In-Store systems and developed designed and modified operational and financial reports and programs.

Work closely with user groups to create functionality specifications for new or upgraded systems

Coordinate activities with other vendors which includes - focus in managing of rating, billing and provisioning errors and ensuring that the business is not hampered due to this.

Manage any change requests related to the project plans in order to meet the agreed deadlines

Prepare interview questionnaires for the clients to gather requirements and prepared Functional Specifications and User Requirements.

Responsible for maintenance & development of all the IT related entities in the Utility operations like Billing system, SMSC, VMS, Mediation, etc.

Analyze test planning data using reports and graphs generated in Quality Center

Working closely with business stakeholders in understanding their full lifecycles for merchandising, marketing, and email campaigns

Partner with IT vendors and other external business partners on development and service relationships

Provide the status reporting of team activities against the program plan or schedule to the project manger

Ensure that the deliverables were prepared to satisfy the project requirements, cost and schedule

Assist in refinement of development methodology and incorporate emerging standards and improvements in the industry.

Business Analyst

Aliant Payments

Fort Lauderdale, FL May 2012- OCT 2016

Responsibilities:

Ensured proper accounting of general ledger transactions and prepared monthly general ledger reconciliations.

Served as backup for other general ledger accountants, including generating and maintaining financial statements reports.

Performed necessary functions to assist in the maintenance of accounts and system.

Assisted with month-end close which included reviewing and posting all inventory related automated journal entries.

Participated in requirement analysis by gathering both functional and non-functional requirements via user interviews and JAD sessions with the process owners, stakeholders and document analysis and represented the requirements in RTM using Requisite Pro.

Wrote user requirement specification (URS) and Functional requirements specification (FRS) as per the Business requirements and process flow.

Developed UML Use Cases for the application using Rational Rose and prepared the detailed Work flow diagram based on the proposed enhancements for the system.

Actively involved in the UML based Class, Communication and activity Diagrams for certain modules of the application in collaboration with Design Team.

Extensively interacted with both user group and development team in coming up with structured charts, Class and Sequence diagrams.

Interacted in the designing of Oracle database.

Used Ration Clear Quest for all types of change requests, including defects, enhancements, issues and documentation changes with a flexible workflow process.

Successfully assisted my team to switch from Waterfall Methodology to Agile Methodology

Converted FRD documents into User Story and updated in the backlog using the JIRA tool

Attended daily standup meetings with Scrum Master and Product owner

Developed modules in the HR department for the user education and training about the new system.

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