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Customer Service Medical Assistant

Location:
Reno, NV
Posted:
February 28, 2024

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Resume:

S ൾൾඇൺ V අඅඈඇൾ

Sparks, Nevada *****

775-***-**** - ad3zlf@r.postjobfree.com

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

Efficient and reliable Certified Medical Assistant and Licensed Esthetician with more than 10 years of experience. Level-headed health professional who remains calm and effective in extremely busy and stressful situations. Strong belief in importance of companionship and support in patient care.

S අඅඌ

Customer Service

Patient Focused care

Efficient and reliable team player

Phlebotomy/IV therapy/PRP/H/H

EKG

Vitals

Front/Back Office Duties

Scheduling/ Answer Multiple phone

lines

Monitor Office email

Scribing

ERX

DEXA

Lasers

Administer Injections

Patient Medication Instructor

Billing

Manage Staff and office needs

Pharmacy technician

Inventory/Ordering/Price comparison

Bioidentical hormone replacement-

Create HRT plans

Analyze labs

HCG/Keto diet instruction

Laser Hair Removal

Wart/Spider veins removal

Microdermabrasion

Chemical peels

Facials

Waxing

Eyebrow enhancements/Eyelash

Extensions

Wඈඋ H ඌඍඈඋඒ

06/2008 to Current CMA/Office Manager

Age Management Institute – Reno, NV

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships. Obtain patients medical history/allergies/medication Maintain strict patient and physician privacy

Performed all clinical and clerical duties to run an office Execute all Physician orders and scribe

Manage all staff and office needs

Hiring and interview process

Account and patient billing

Perform Dexa

Negotiate all fees

Administer all medications and injections

Phlebotomy/PRP/ H/H

11/2004 to Current Licensed Esthetician

Self – Reno, NV

Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.

Executed laser hair removal and microdermabrasion procedures. Serves as primary source of contact for clients-Scheduling and accounting Facials-Acne/Anti-aging/Hyperpigmentation

Waxing

Microdermabrasion

Eyelash extensions

Analyzed skin condition and made appropriate product recommendations. Eൽඎർൺඍ ඈඇ

06/2004 High School Diploma

Edward C Reed High School - Sparks, NV

11/2004 Advanced Esthetics/ Licensed Esthetician

Deloux Cosmetology - Reno

01/2011 CMA: Medical

U.S. Career Institute - Fort Collins, CO

Mൺඇൺ ൾආൾඇඍ Tඋൺ ඇ ඇ Cඈඎඋඌൾඌ

I took classes to assist with my management skills and address all personalities. Learn how to prevent turnover in a work place. How to build a strong team to work together and solve unexpected problems. Handle all customer service issues and beable to understand different personalities. Team Bonding.

Fred Pryor seminars- 30 hrs 2019

1.Leadership and Management Skills for Women

2.How to Supervise People

3.Deliver Excellent Customer Service

4. Bargain and Negotiate with Vendors and Suppliers 5.Criticism and Discipline for Managers and Supervisors



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