Jennifer

Otto

Belle Plaine, MN *****

219-***-****

ad3zkv@r.postjobfree.com

www.linkedin.com/in/jenniferottohr

A passionate Human Resource professional with experience working on various HR strategies, initiatives, and continuous internal coaching with senior leadership. In addition, well established in HRIS systems, accuracy of gathering data, and ensuring a successful life cycle onboarding experience. Currently pursuing an Human Resources position that supports organizational goals, an HR focused enterprise, and will encourage growth. My personal motto is “Continue to be Creative, Resourceful, and Whole”.

Experience

JANUARY 2024 – CURRENT

Human Resources Manager/ Bridgewater Bank

Present to Operational Risk Committee to explain HR risk emerging risks and remedies

Owner of SOX compliance controls for HR department

Continuing HRBP duties in consulting with internal senior leadership on HR initiatives, HR strategy, talent structures to accomplish the banks objectives and core values

AUGUST 2022 – DECEMBER 2023

Human Resources Business Partner/Bridgewater Bank

Consult with internal senior leadership client group to provide guidance on HR initiatives, HR strategy, talent structures to accomplish the banks objectives and core values

Partner with client groups on communication and execution on cyclical processes such as annual reviews, succession planning, and open enrollment

Address employee relations, to include but not limited to conducting investigations, poor performance, and outstanding conflicts

Owner of HRIS UKG Pro data updates and ensuring proper approvals for SOX compliance is in place

Facilitate the gathering of employee feedback in numerous platforms including employee meetings, feedback surveys, exit interviews, and other avenues

Coaching direct reports (HR Coordinator) to lead in success through the onboarding employee life cycle and continue an exceptional internal experience

Participate in bank wide HR projects and initiatives including program implementation and process improvements

Partnering with SVP of HR on varies HR projects as necessary

FEBUARY 2021 - AUGUST 2022

Human Resources Coordinator/Bridgewater Bank

Supported 220+ employees including Bridgewater Bank corporate and all branch locations

Administered the COVID-19 related cases and tracking for all team members

Expert on HRIS UKG Pro modules and functions (Recruiting, On-boarding, Performance Management, Business Intelligence Reporting)

Supported the recruitment process by initial phone screens, scheduling interviews, running thorough background checks, and creating employment offers

Participated in leading HR projects within UKG Pro, Performance Management, Trainings, etc

Ownership of Open Enrollment for the following year and communications for team members

Supported Benefit Administration and payroll deductions each payroll run

Led Employee Life Cycle On-boarding resulting in 4.8-star rating of experience

Maintained HR Inbox with varies question and inquires

Managed Performance Management review schedule

JULY 2020 – FEB. 2021

HR Benefits Specialist/Christopher & Banks Retailer (Organization Closed)

Supported 3,000+ employees including C&B corporate and all store associates’

Increased the response time in touching base with employee questions or concerns

Created invoices due to being a self-billed company to reflect the enrollment numbers accurately

Quarterly performed an enrollment audit to align enrollment numbers against benefit vendor numbers

Investigated the BenefitFocus enrollment system to ensure no issues occurred for employees to enroll and file feeds ran smoothly

Entered benefit adjustments in ADP payroll system to ensure accuracy in premiums

Administrated open enrollment for 1200+ eligible associates

Wrote open enrollment communications for benefit eligible employees using MailChimp

Collaborated with human resource peers on varies projects to ensure culture was present

MARCH 2018 – FEB. 2020

Human Resources Coordinator/Self Esteem Brands

●Supported 700+ employees including SEB HQ & corporate locations

●Created an effective on-boarding process for corporate employees, including off site employees

●Utilized HRIS Ultimate Software for employee information including compensation, benefits, personal information, and life events

●Reviewed monthly benefit eligible employees for accurate enrollment

●Audited payroll to confirm paychecks were processed and completed correctly for benefit premiums

●Integrated into HRIS and configuring different modules to be more effective for our employees and processes

●Troubleshoot errors for employees with benefits or compensation

●Assisted with employee relation claims and investigations

●Worked closely with hiring managers for recruitment and maintaining engagement of their employees along with feedback

●Promoted the health and wellness culture with our 4 P's standard

Skills

Employee Relations

HR Strategy

Leadership

Proficient in HRIS

Employee Life Cycle

Benefits Administration

Implementations of new module(s)

File Feed/Vendor Relations

Education

DECEMBER 2018

Bachelor of Arts Communications/River Falls, WI

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