Joshua Redding

Lawrenceville, GA

I have worked in the customer service and hospitality industry for most of my life. I have the type of personality that has never met a stranger. Most of my body of work has involved sales in one way or another. I've developed proficiency at skewing opinion toward what it is I am attempting to sell and given enough information about any product I feel confident that I could make it move. I am a quick study when it comes to learning new systems as well, so I am confident the transition to a new position, even if it's unfamiliar to me, is one I can navigate with relative ease. Authorized to work in the US for any employer

Work Experience

General Manager

Taziki's Mediterranean Cafe - Suwanee, GA

March 2021 to Present

Daily operations management of a 2.2 million dollar unit. Responsible for purchasing, p&l control, staffing, training, general maintenance, and leadership over an excellent staff. Guided sales growth coming out of the uncertainty and changes due to covid protocol. Service Manager

Taco Mac - Buford, GA

December 2019 to March 2021

Area of responsibility in guest service, training, inventory management and policy adherence (tips training, responsible vendor, etc.)

Service Manager

Stars and Strikes - Cumming, GA

August 2018 to December 2019

Worked with multiple departments connected to guest services but primarily in charge of lane service, bar, and execution of guest events. Ordering, Inventory management, Payroll, hiring, and training. Car Sales

Rick Hendrick Toyota - Sandy Springs, GA

December 2017 to July 2018

Working in a BDC environment. Dependent on internet leads, setting appointments, answering questions and ultimately selling cars off of those leads and appointments. Assistant GM/General Manager

Zoë's Kitchen Montgomery, Birmingham - Atlanta, GA September 2013 to November 2017

Daily operational management of a 1.6-2.2 million dollar a year facilities including inventory control, purchasing, staffing, facilities maintenance, catering sales, training and of course, excellent customer service.

Corporate Staff Training

Bonefish Grill - Montgomery, AL

February 2010 to May 2012

(Apr 05-Oct 06)

Facilitated 6 new store openings in Alabama, Louisiana, Missouri, Nebraska, and Pennsylvania. Trained service staff in operational standards and sales proficiency. While at home store took on shift management duties including daily operations, staff training management, and admin duties. Head of Service Staff

The Olive Room - Montgomery, AL

February 2007 to December 2010

Managed staffing levels, training, inventory control, and bar stock. Served legislative and benefit events with Montgomery's elite in attendance.

Assistant Manager

Rubio's Fresh Baja Grille - Ramona, CA

April 2003 to December 2004

Daily operational management of an 800 thousand dollar a year facility including inventory control, staffing, facilities maintenance, and catering sales. Airman First Class

USAF - San Antonio, TX

October 2001 to February 2003

Responsible for gathering financial paperwork for severance and retirement packets to be reviewed by the Defense Financial Administration Service.

Associate Manager

Suncoast Motion Picture Co - Montgomery, AL

August 1996 to July 1999

Managed purchasing from dozens of independent film vendors as well as national brands. Excelled in company standards for dollar amount and units per sale. 8 time Associate of the month. 2 time Associate of the year.

Education

Atlanta College of Art - Atlanta, GA

January 1999

Robert E. Lee High School Montgomery - Montgomery, AL Skills

• Catering

• Operations Management

• Profit & Loss

• Purchasing

• Training & Development

• Restaurant experience

• Leadership

• Management

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