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Customer Service Early Childhood

Location:
San Antonio, TX
Posted:
February 28, 2024

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Resume:

Anna Lissa A. Villarina

E-Mail: ad3zhg@r.postjobfree.com

A. EDUCATIONAL BACKGROUND

Under graduate M.A. Early Childhood Education (MAECE)

with SPED units included

Miriam Colleges

Katipunan Avenue

44 units

Passed the Licensure Examination for Teacher (September 25, 2011)

Supplemental Course for Education

Sienna Colleges

Taytay, Rizal

18 units

Tertiary Level

BS Hotel Restaurant Management

St. Paul College, Q.C

Aurora Blvd, Quezon City

1985-1989

Primary and Secondary Level

Immaculate Heart of Mary College

Aurora Blvd. Quezon City

B.PROFESSIONAL EXPERIENCE

I. Owner

Trnty Food Services Inc.

21 Kalibo St. Bankers Village Sumulong Highway Antipolo City

Feb 2018 – until present

Functions:

-Sells food items to restaurants, caterers, resorts, hotels.

-Manage and develop old and new customers, while maintaining and increasing sales within the client.

-Creating a business plan and strategy that will benefit not just the company but also the client.

-Keeping track of finances and accounting of the company

-Managing marketing and sales

-Ensuring outstanding customer service

-Overseeing the team.

-Managing the day to day operations

II. School Administrator / Owner

KINDERVILLE DEVELOPMENT CENTER

#12 Manila East Road Taytay Rizal

February 2007 to March 2015

Work Experience:

Administration Function:

-Manages to find a suitable site for the school organization

-Prepares and acquires the permit required by the government

-Supervise the lay-out and design of the school

-Hiring appropriate man-power as needed by the school

-Supervises the marketing strategy needed by the school

-Creates a work flow needed for the administrative operation

-Creates a working budget needed for the school year operation.

-Creates a work flow needed by the teacher in order to meet the requirement and attain their goals for their students.

-Creates school policies that will help establish a working relationship for both school and parents.

-Creates a school program that will benefit not only the student, but also the school as well.

-Creates a social awareness in the community through adapting government run school.

-Plans and implements the curriculum in accordance with the school’s objective and goals.

b.Pre-school Teacher/ Nursery Level

KINDERVILLE DEVELOPMENT CENTER

#12 Manila East Road Taytay Rizal

February 2007 to March 2015

Work Experience:

-Responsible for helping to organize, plan and also participate in activities that entertains and teach children of 2 to 3 yrs. Old . Also in charge of observing and summarizing a child’s progress in areas such as reading, math and music

-Planning activities based on a child’s interest.

- Teaching children through structured play.

-Developing a child’s curiosity and knowledge.

-Abiding by all local regulations as well as safety protocols.

-Developing a well-managed, child oriented learning curriculum.

-Tidying up the classroom at the end of a lesson.

-Motivating and stimulating children's learning abilities.

-Building relationships with parents.

-Cleaning toys and class equipment.

-Ensuring the health, safety and wellbeing of the children.

-Updating the classroom bulletin boards with children’s artwork.

-Completing all required paperwork.

-Preparing and arranging pre-class materials.

-Maintaining pupil attendance records.

-Maintaining in good order the appearance, and décor of the classroom.

-Participating in school events.

-Submitting weekly lesson plans.

III. School Manager

The SchoolRoom, Inc.

Ground Floor, AIC Gold Tower

Ortigas Center, Pasig City

June 2000 to January 2007

Work Experience:

-Reports directly to the School President and School Administrator

-Handled the day to day operation of the school.

-Supervised the office staff in terms of work function.

-Supervised the daily collection of the school, in terms of tuition fee, tutorials, school services etc.

-Handled the payroll of the school.

-Supervised the daily inquiries both phone and mail correspondence.

-Handled the permits needed by the school.

-In-charge with the teacher’s attendance and other class requirements.

-In –charge with the logistics and functionality of the school in day the day operation.

IV.Office Manager

International Center for Beginning Beginners

Connecticut St.

East Greenhills, San Juan

May 1998 to May 2000

Work Experience:

-Reports directly to the School President/ Administrator.

-Handled the day to day operation of the school.

-Supervised the office staff in terms of work function.

-Supervised the daily collection of the school, in terms of tuition fee, tutorials, school services etc.

-Supervised the daily inquiries both phone and mail correspondence.

-In-charge with the teacher’s attendance and other class requirements.

-In –charge with the logistics and functionality of the school in day the day operation.

-In-charge with the teacher’s attendance and other class requirements.

-In –charge with the logistics and functionality of the school in day the day operation.

V.Assistant School Program Coordinator

O.B. Montessori Center, Inc.

Eisenhower St.

Greenhills, San Juan

May 1992 to March 1996

Work Experience:

-Reports directly to the Program Coordinator

-Assist in the day to day operation of the department.

-Assist in the various programs both for the students and personnel.

VI. Secretary

Ateneo Center for English Language Teaching (ACELT)

Ateneo University

Katipunan Avenue

Quezon City

January 1992 to March 1992

Work Experience:

-Reports directly to the Department Head

-In-charge with in filing the paper trails of the office

-Handles the daily correspondence of the Department

-Follow ups hotel bookings and airfares of the selected candidates.

C. SEMINARS ATTENDED

- Cognitive Style and Complexities: Why do Brains Learn Differently? How then shall we teach?”

March 12, 2012

College of Education

Sienna College, Taytay Rizal

-Educational Planning to Achieve Quality Standards”

October 8, 2011

College of Education

University of the Philippines, Diliman, Quezon City

-“Spedminiar, Awareness & Conquest in Helping Educating &

Valuing the Exceptional”

July 23, 2011

College of Education

University of the Philippines, Diliman, Quezon City

-“The Art and Technique of Good Questioning”

February 3, 2011

College of Education

Sienna College, Taytay Rizal

-“Logical & Critical Thinking Awareness towards the High Risk Behavioral Indicators of Teenagers Today” (professional work ethics, emotional competency, academic & behavioral deficiencies recovery, value moral reformation)

September 20, 2010

College of Education

Sienna College, Taytay Rizal

-“Exceptional Children in the Art Classroom”

September 16, 2010

College of Education

Sienna College, Taytay Rizal

-“Cooperative Learning: Focus on Student Learning Development”

July 31, 2010

College Of Education

Sienna College, Taytay Rizal

-“Adaptation Pedagogy What, Why, How?”

Instructional Adaptation for Inclusive Classrooms.

March 13, 2010

College of Education

University of the Philippines, Diliman, Quezon City

-“Teaching for Meaning and Understanding”

December 10, 2009

College of Education,

Sienna College, Taytay Rizal

-“Classroom Management” and “Communication Skills Enhancement”

September 25, 2009

College of Education

Sienna College, Taytay Rizal

D.CHARACTER REFERENCE

Can be provided upon your request



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