SUMMARY

Highly skilled and safety conscious licensed technician with technical acumen and experience managing and prioritizing large volumes of work orders for commercial and residential properties.

HIGHLIGHTS

●Dependable independent worker with leadership skills

●HVAC/R

●Customer service skills

●Computer Proficient

●Mobile/Commercial and residential refrigeration and heating

●Good electrical aptitude

●Solid independent worker

●Strong work ethic

●Manual labor skills

●Good mechanical aptitude

●Proficiency with mechanical and electrical tools

●Plumbing and Electrical

●Equipment Installation

●Blueprint Interpretation

●Outstanding Customer Service

●Troubleshooting & Diagnostics

●Electrical & Mechanical Repairs

●Project Management

●Preventive Maintenance

●Welding & Fabrication

●Safety & Compliance

●Bilingual and fluent in Spanish (READ, WRITE)

EDUCATION:

Lincoln Technical Institute 2014 Valedictorian HVAC/R

WORK EXPERIENCE

Nichols Contracting West Palm Beach, Fl

HVAC Foreman

April 2021 - Present

●Direct, supervise and troubleshoot routine issues on job sites.

●Elevator car top AC unit installations.

●Installation of sump pumps in elevator shafts.

●MOD installs in elevator shafts.

●Modifications to openings for MODs.

●Demolitions and reconstruction of concrete walls in elevator machine rooms.

●Installation of mini split AC units.

●Install fire safety doors in elevator machine rooms.

●Locate and diagnose maintenance problems on equipment, conduct warranty services and quickly perform emergency repairs on certain equipment items.

One Hour Air Conditioning West Palm Beach, Fl

HVAC/Field Tech

July 2020 - March 2021

●Remove and install residential units.

●Diagnose, maintain and repair household units.

●Product knowledge and sales.

●Electrical wiring and plumbing repair with Benjamin Franklin.

Our Service Company Lake Worth, Fl

HVAC/Field Tech

2020

●Removal and installation of Commercial units.

●Diagnose and repair residential units.

●Installation of evaporators and condensers.

●Repair of walk-in coolers and walk - in freezers.

●Repair of FBD machines.

●Receipt on delivery using the ESC System.

●Diagnose and log repairs, parts.

●Receive money for services rendered.

●Collaborate with customers and colleagues, set expectations.

Milea Truck Sales of Brooklyn Brooklyn, NY

Service Manager

2016- 2017

●Run a safe and effective shop while maintaining a high customer satisfaction

●Responsible for all technicians within the service department

●Greet customers and assist them with any inquiries they may have

●Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle

●Lead technician for all HVAC related vehicles being serviced i.e, refrigeration units for trucks such as HINO, Isuzu, Mitsu, tractor trailer refrigeration units

●Prioritize required services, and be prepared to provide options upon request

●Document declines for services and ask for follow-up on future service considerations

●Keep customer informed on completion times, service expenses, and possible changes

●Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed

●Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

●Spend quality time building relationship with the customer

●Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

Thermo King of Long Island Farmindale, LI

Service Manager- Bronx

2014 - 2016

●Managed and supervised the Bronx location shop

●Maintained and repaired refrigerated semi trailers, boxed truck units and buses

●Troubleshooting of electrical and mechanical defects

●Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance

●Reviewed work orders,managed and maintained inventory

●Communicated daily with staff to assess work needs for the week

●Installed, serviced, and maintained residential and commercial HVAC units and commercial refrigeration units

●Direct interaction with customers in need of our services

** References available upon request

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