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Customer Service El Paso

Location:
El Paso, TX
Posted:
February 28, 2024

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Resume:

SUMMARY Organized and motivated employee eager to apply time management and organizational

skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

SKILLS Word, excel, access, PowerPoint, 10 key

by touch, good customer service,

bilingual

• Resolving customer issues

• Detailed oriented and multi-task

• Licenced Notary Public

• Part-time Notary

• Documenting information

• Strong communication abilities

EXPERIENCE

Notary Public/Mobile Notary Pulic

El Paso, Tx 79928

05/2022- Present

• Notarize certified client signatures on

documents such as affidavits,

agreements, jurate statements,

contracts and deeds.

• Verified client identification and

residency through state federal and

passport id card and personal witness.

CMC Lithium Treatment Plant

Administrative Assistant

El Paso, Tx 79928

10/2022-3/2022

• Responsible for calling suppliers to

request price quotes for different

projects. Also responsible to perform

different tasks such as filing

paperwork,answering phone calls,

preparing documents, and managing

calendar for pending material.

FEMA

Natural Disaster Agent

El Paso, TX

02/2021-04/2022

• Responded promptly to customer service calls

• Assured clients during times of crisis and emergencies by maintaining a positive attitude and meeting their needs where possible

• Give out information regarding their application status.

• Help with their disaster application funds.

JEANNETTE IBARRA

915-***-**** ad3zga@r.postjobfree.com El Paso, TX 79928 Data Entry Clerk

Rocky Mountain Mortgage El Paso, TX

02/2020 - 01/2021

• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

• Identified and corrected data entry errors to prevent duplication across systems.

• Reviewed and updated account information in company computer system.

• Proofread documents and edited materials to correct grammar and spelling mistakes. Customer Service Representative

El cellulite center El Paso, TX

03/2018 - 12/2018

• Educated customers on special pricing opportunities and company discounts

• Assisted customers in making payments on accounts and setting up payment plans

• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions on their beauty treatments. Nurse Assistant

Visiting Angels El Paso, tx

02/2016 - 05/2016

• Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

• Engaged with patient family and friends to provide courteous visit experience.

• Delivered high level of care to every patient.

• Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.

• Documented information in patient charts and communicated status updates to interdisciplinary care team.

Office Manager

Regency village El Paso, TX

01/2006 - 01/2007

• In charge of mobile home park. Would collect rent, enforce rules, and ensure profitability of the park

• Conduct evictions and document all financial transactions and delinquent accounts

• Respond to potential tenants, provide tours, and maintain high rental percentage

• Conduct repairs and manage central services.

• Assigned tasks to associates to fit skill levels and maximize team performance.

• Facilitated month-end journal entries, account reconciliation and invoicing

• Supervised staff performing daily activities.

Customer Service Representative

Allstate Insurance CompNy El Paso, TX

11/2004 - 12/2005

• Assisted customers in making payments on accounts and setting up payment plans.

• Fielded customer complaints and queries, fast-tracking them for problem resolution.

• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

• Reviewed customer account information to determine current issues and potential solutions.

• Informed customers about billing procedures, processed payments and provided payment option setup assistance.

• Made outbound calls to obtain account information. EDUCATION AND

TRAINING

High School Diploma

Clint High School, El Paso, TX

03/2002

Diploma : Administrative Assistant

International Business College - El Paso, El Paso, TX 09/2002

Diploma: Certified Nurse Assistant

Technical Institute, El Paso, TX

01/2017

REFERENCES

REFERENCE UPON REQUEST

LANGUAGES

Bilingual (Spanish/English)



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