SUMMARY

Experienced Executive Support to Directors, VP, and fast-paced corporate teams with a diverse background that can manage dynamic, time-sensitive, and complex calendars. Manage and book executive’s travel as well as coordinate with other executive assistants to prioritize meetings and communications. Has high regard for discretion and employee confidentiality. Collaborative and flexible welcoming ad hoc projects as needed.

PROFESSIONAL ACCOMPLISHMENTS

GreenKey-Thomas M. Amato, LIC, N.Y. October/2023-Contract

Executive Assistant/Project Manager

Leading the team and monitoring the life cycle of each project/account.

Communication, critical tool in tracking and updating client and shareholders.

Budget, timeline and schedule, roles and responsibilities as to who will be designated to finish product that I can close project out upon delivery.

Damage control administered to accounts that were not pleased with workmanship due to chemicals having a bad reaction on products which were very rare.

Answered phones, email correspondence and regular day to day office duties correlating to the daily functions of the business.

NYCHA-Boulevard Together, Brooklyn, N.Y. Temp-Contract

Executive Assistant to General Manager

Collecting rent, that can be late payments and handling operating expenses.

Providing budget letters to tenants upon request.

Addressing tenant complaints and inspecting vacated units.

Contracting and supervising repairs and maintenance work overseeing 38 properties.

MoneyClinics, Inc. New York, N.Y. May/2023-Weekends Only

Marketing Manager

Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints.

Identifying potential new markets and creating a plan to enter the market.

Partnering with product development and buying teams to estimate product demand.

Brainstorming fresh advertising ideas with senior management.

RJR Maintenance, Inc. New York, N.Y. Aug/2021-Apr/2023

Recruiting & Hiring Manager

Posting Ads, Selecting candidates, Appointment settings for Physicals and complete Background checks. Scheduling interviews to delegated Managers for specific placement in company or our contracted clients.

Build professional networks to attract more candidates, ensure company and candidates are in compliance with labor laws.

Handling both Recruiting and Hiring responsibilities I acquired Experience with (phone and in-person) interviews. Hands-on knowledge of applicant tracking systems and HR databases. Strong decision making, networking and organizational skills.

AT&T, New York, N.Y. Feb/2020 –July/2021

Executive Support & Project Management

Work closely with PMO Lead to ensure proper census across the organization to monitor weekly, daily and monthly meetings.

Management of spreadsheets and weekly productivity report of teams submitted to PMO lead.

Assist Leads with onboarding support information cross to build smaller sub teams.

Xandr, New York, N.Y. Sep/2019 – Feb/2020

Executive Support & Project Management

Build strong relationships with stakeholders to communicate the process at work.

Schedule Bi-weekly, monthly and kick off team meetings.

Ensure project deadlines are met and coordinate the team through phases by Monitoring and Controlling their progress at completion.

AT&T, New York, N.Y. Nov/2014 – Aug/2019

Administrative Assistant-Property Management Team

Responsible for providing high-quality administrative and clerical assistance to top-level executives.

Serve as focal point for communication with consumer and company personnel.

Develop and Manage Suppliers. Assist with the management of assigned properties.

Develop and manage annual budgets by forecasting requirements and analyzing variances.

Perform various Mail Center activities (sorting, metering, folding, inserting, deliver, pickup, etc.)

Enforce and handle security compliance standards regarding visitor’s badges.

Coordinate conference room reservations and room preparation.

Maintain accuracy of required reports, logs and measurements.

Participate in cross-training and perform varying roles whenever necessary.

Aon, New York, N.Y. Jul/2015 – Dec/2016

Receptionist

Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Served as central point of contact for all conference room reservations.

Liberty Mutual, New York, N.Y, May/2015 – Jul/2015

Personal Assistant to North Regional Manager

Prepared expense reports.

Paid Invoices.

Managed Calendars. Planned events, reserved conference rooms.

Handle air, ground transportation and hotel reservations for Regional Manager.

Updated Letters of Authority to underwriters assigned to the Regional Manager’s group.

Greeted clients and screened calls, faxed and filed. Sensitivity to confidential matters was a requirement.

American Express, New York, N.Y. Nov/2014 - May/2015

Mailroom Clerk

Weigh packages and letters, compute charges using weight scale and rate chart.

Complete shipping forms and create labels (UPS/DHL)

Check inventory and order office supplies.

EDUCATION

St. John’s University, Jamaica, NY-Bachelor’s Degree-Political Science

Interboro Institute, Flushing, NY -Assoc. Degree – Paralegal Studies

F. Brinn & Associates, Bronx, NY – Legal Case Management Certificate

SKILLS

Microsoft Office, Excel, PowerPoint, Outlook, Word and 2019-New Features.

Project Management (certification pending)

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