Ajmal

Ayaz

OBJECTIVE

To obtain a position that

allows me to apply my

ecperience in sports

management and sales,

where I can use my skills

in organizing sportign

events, managing teams,

maintaining records, and

guiding sales teams to

achieve targets and

provide excellent

customer service.

ADDRESS

Tajwer Sultan high

school street, Taimany

Watt,

PD4, Kabul 1007

Afghanistan

PHONE

+93-799-**-**-**

EMAIL

ad3zer@r.postjobfree.com

Languages

English

Dari

Pashto

Urdu

Skills

Communication

Administration

Sales & Customer service

Organization

Leadership

EXPERIENCE

Aug/2023 – Present

Assistant Operations/ Center IN charge• Agha Khan Education Service • Kabul, Afghanistan

Feb/2023– July/2023

Admin Officer • Smart City Solution ICT Services • Kabul, Afghanistan. July/2012– Present

Chairman “appointed” (part-time/Volunteer) • Agha Khan Council Youth & Sports Board Central Provinces, Afghanistan. Aug/2018– Jan/2022

Shop Manager • Venus Stare Mobile Trading • Dubai, UAE. Dec/2013– Aug/2018

Shop Manager • Ayaz Mobile • Kabul, Afghanistan.

May/2010– Dec/2013

Sales & CRM team Leader • Sky Tech Net • Kabul, Afghanistan. May/2007– May/2010

Senior Corporate Sales Executive • Roshan Telecom • Kabul, Afghanistan.

• Monitor stock levels, update records, and assist in ordering and maintaining supplies inventory to meet operational demands. Proactively identify areas for improvement within spokes' centers and recommend solutions to the Operations Officer.

Promptly report operational issues or concerns to ensure timely resolution and minimize disruptions.

. Update the Monitoring, Evaluation, Accountability, and Learning

(MEAL) Management Information System (MIS) database, and actively follow up on Monitoring and Evaluation (M&E) reports of students at the centers.

. Prepare and submit comprehensive leave requests to the Human Resources and Program Officers, ensuring accurate documentation and adherence to protocols.

. Provide support and facilitate program requirements at the center level, ensuring smooth implementation and alignment with organizational objectives.

. Register capital items, manage inventory records, and monitor equipment and supplies at the spoke level to ensure availability and readiness.

. Collaborate closely with Operations Officers to ensure the seamless A/A

MONOGRAM

execution of all operational tasks and activities.

. Adhere to organizational policies and procedures to maintain operational efficiency and compliance. Keeping the office clean and will-maintained by regularly checking and maintaining office furniture, equipment and the office environment.

• Checking gat passes for all materials and equipment coming in and going out of the premises.

• Communicating and coordinating with office landlord and authorities when necessary to ensure smooth operations.

• Providing assistance and guidance to the office regarding administrative procedure.

• Organizing meetings, Seminars and workshop.

• Managing paperwork, data entry, and inventory control by filling, copying, scanning and recording asset inventory.

• Managing petty cash, recording daily expanses and maintaining records of invoices and vouchers.

• Strong ability to provide trainings and teach English Language to others with experience in preparing educational material

• Managing cash flow from sales and purchases and recording purchase and sale invoice.

• Maintaining sales and stock records during daily shop activity, processing customer orders, and placing order with suppliers.

• Preparing and presenting profit and loss reports, as well as maintaining and providing detailed information to business owners.

• Attending weekly meetings with the sales team to receive updates on their progress, internal challenges, customer feedbacks and achievements to ward sales target.

• Providing regular sales and team updates to senior management.

• Creating proposals based on customer demands and available products, as well as preparing contracts for closed deals between clients and office.

• Monitor CRM Team activities: by checking CRM portal on daily basis, by monitoring the activities of the CRM team and staying up to date with their progress.

• Managing corporate accounts for local businesses, USAID projects, UN agencies and embassies.

• Selling company products and packages including sim cards, internet services, mobile phones and accessories.

• Creating a ticket based on customer issues and tracking it with the relevant department until it is resolved.

• Providing reports on customer issues and tickets to the higher management team for further improvement.

EDUCATION

Maryam University of Higher Education, Kabul-Afghanistan Bachelors in Business Administration

Bibi Amina High School, Karachi-Pakistan.

High School Graduation

TRAININGS

8th to 13th Jan-2016

“D” class Football Coaching Certificate, Afghanistan Football Federation, Kabul – Afghanistan.

30th July-2008

Cultural Diversity Workshop, American University of Afghanistan, Kabul – Afghanistan.

18th to 20th Aug-2007

Basic Sells Skill Program, by Service Winners International SDN, BHD, Malaysia. Roshan TDCA, Kabul – Afghanistan.

12th to 13th May-2007

Roshan Tele sales Skills Training, by Service Winners International SDN, BHD, Malaysia. Roshan TDCA, Kabul – Afghanistan. LEADERSHIP

Since 2012, I have been voluntarily leading as a sports manager for cricket and other sports with Agha Khan National Council Youth & Sports Board (AKYSB-A). In this role, I organize tournaments and oversee the selection process, while also maintaining records of player performance on the off the ream.

In my role as a shop manager and sales executive, I guide the team in achieving targets and improving customer support skill, I also communicate with customers to address any issues and provide product-related advice.

References

Karimullah Siafi

Head of Sales

Roshan TDCA

+93 (0-799-**-****

ad3zer@r.postjobfree.com

Karim Yar Bahaduri

IT Officer

AICS

+93 (0-797-***-***

ad3zer@r.postjobfree.com

Nematullah Akbari

Chairman “appointed”

Agha Khan Youth & Sports Board for Afghanistan

+93 (0-790-**-**-**

ad3zer@r.postjobfree.com

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