Paul De Franco

Vast experience Multiple Skill Sets-Technical, Administrative, Construction & Warehouse Goal Orientated and Customer Focused Veteran US Navy Las Vegas, NV 89121

ad3zdy@r.postjobfree.com

+1-702-***-****

Strong team member or alone, highly adaptable and loyal. Incorporate military discipline, honor and sense of duty.

Able to leverage my experience in multiple disciplines to exceed expectations and engage with clients, vendors,

potential customers and customers in any capacity; sales, support, problem resolution, crisis abatement and next

step planning. Possess excellent verbal, writing and technical skills. Pushed into and through increasingly difficult

assignemts/positions with a record of leadership, achievements and results. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Inventory Specialist/Driver-Auction

Manheim Auto Auctions - Las Vegas, NV

June 2023 to Present

Utilizing company proprietary handheld scanners/software accurately move, record and locate vehicles through various stages of vehicle preperation for weekky auctions. Post auctions coordinate inventory for sold and unsold inventory. Auction day duties include: Lane assignments for up to 50 drivers, ensure vehicles are aesthetically presentable and mechanically capable of being driven through assigned auction lanes, drive all types of vehicle inventory.

SPOUSE'S DIAGNOSIS OF CANCER

CAREGIVER TO MY WIFE - Las Vegas, NV

November 2022 to June 2023

Post diagnosis of stage 2+ cancer, spouse needed daily care due to intensity of weekly treatments and two surgies.

Warehouse Manager/Logistics Coordinator

Renewable Toner, LLC - Las Vegas, NV

February 2022 to November 2022

Offered Warehouse Assistant Manager and joined the organization after it had just relocated to Las Vegas from California a month prior. This presented a unique startup like opportunity. Two weeks later I was promoted to Warehouse Manager/Logistics Coordinator. Among the myriad of challenges in this unique situation the following are some, not all, of the tasks I addressed, developed and implemented. All while maintaining FBAs with Amazon, customer orders, meeting daily production quotas and day to day operations of a fully functional and established e Com structured business. In coordination with Operations Manager:

• Designed and built racking and production area with most efficient workflow of raw materials to final product.

• Addressed all Compliance Issues during inception.

• Developed innovated and cost saving solutions in each warehouse function: Inventory Management, Receiving and RMA, Shipping and Supply Chain.

• Created MS Excel Inventory Database. Scanned and entered all products. Developed database structured for easy data portable once Owner decides on a Inventory Management System which fully integrates with Amazon Seller platform.

• Utilizing Amazon Seller Central Platform and integrating scanner technology fully automated shipping procedure resulting in an 80 percent time reduction in shipping process and eliminating two man redundancy for accuracy.

• Designed and built custom pallets for shipping FBAs and customer orders primarily with UPS/FedEx trucks. Achieved "One Touch" shipping goal.

Rough and Finish Fabricator

JExpos - (CONTRACT) - Las Vegas Valley, NV

November 2021 to February 2022

Construct and finish fabricate custom convention booths. Maintain workshop and tools to stay within tight non-negotiable time line. Work in concert with owner's plans through every phase of client's blueprints. Ensure proper palletizing of final product for shipment to ensure no damage. Arrive at convention location to manage final construction and make "show ready" client's vision. When needed, break down booth and Warehouse and Inventory Specialist

Rakuten Super Logistics - Las Vegas, NV

November 2020 to November 2021

Offered employment as a seasonal employee in packing department. In second week of January earned an offer to a permanent position. Two weeks later promoted to receiving department. This includes warehouse support operations, shipping and receiving protocols, inventory management as it applies to product processing from picking to packing and carrier delivery within the timeframes we promised.

Selected to Consolidation Team tasked with project management of the transfer of 100,000 sq. ft. satellite warehouse to newly expanded regional warehouse. Successfully completed under budget, on time with no net loss or interruption on day-to-day operations. Gig Economy Worker- Outside Sales Skilled Labor Driver Warehouse Shipping & Receiving Customer Specialist Trainer Convention Booth Construction

Contract Gigs included Amazon Flex, Freightliner, Home Advisor, Bucket list, Postmates, Sun Patio Warehouse, Joe's Remodeling, Synergy Convention, & more - Las Vegas, NV September 2014 to February 2020

Manage current client accounts. Ensure accuracy of deliveries, proper paperwork from drivers is in order, resolve any client issues and ensure accurate billing/collections. Initiate new B2B contacts and call potential clients, asses needs, create Delivery Directive for new client, submit bid, close and create new client accounts.

• Exemplify World Class Customer service and maintain 98% or better on time, accurate delivery with any client, log proper paperwork, and deposit funds.

• Build from specific drafts, modify on demand client's ideas, exceed expectations

• Inventory Control, Shipping and Receiving, Load & Unload, Assembly.

• Variety of residential construction projects, bid/sell/close, material requisition and labor retention.

• Pro Active Customer Satisfaction & Problem Resolution, Utilize excellent written and verbal communications between clients and customers, invoice collection.

• Highly effective solo or team based, leadership capable, defacto trainer.

• Outside sales, B2B, Inside Sales & Senior Sales Team Lead. U-Haul Moving Labor Partner/Owner

Precision Relocation Specialist's - Las Vegas, NV

May 2013 to September 2014

• Opened & Operated a Moving Labor company in partnership with U Haul using the internet exclusively for marketing to generate leads (featured on moving helper.com and thumbtack.com). Created a $3,500 per month revenue stream, added 337 unique customers in a SQL database, maintained 4.8 out of 5- star online rating, managed two four-man crews. Sold business for a profit.

• Precision Relocation Specialists was featured on U-Haul's moving helper.com as one of only a handful of vetted companies authorized as a U-Haul moving labor partner. Utilized Google plus and many other social media sites in pursuit of the least expensive way to bring the next customer (s).

• As a sole proprietor, responsibilities included handling every challenging aspect of running a business. From the marketing to create customer generation, preparing a competitive bid, closing the deal and performing the work, I was involved in every step, providing World Class Customer Service principles and a "CAN DO" spirit unequaled by any of my competitors to achieve success and client's complete satisfaction.

Porter Maintenance II Turn Specialist Senior Leasing/Sales Consultant Trainer Assistant Regional Manager

Azna Management - Las Vegas, NV

May 2005 to April 2013

Transferred into Front Office as a Leasing Consultant after maintenance. Rapidly rose to number one salesman in a 7 property 1,000 plus unit portfolio. Consistently met or exceeded closing quota of 30% usually in 60% range, retention/occupancy quota of 85% usually in the 95% range and budget quotas of monthly rent income and property expense at close to 100% every month.

• Promoted to Senior Leasing Manager/Asst. Manager, Trainer, IT support as well as defacto fill in property manager throughout portfolio. Last promotion was to Marketing Director. In new role responsible to meet owner directive of maintaining 90% occupancy, 90% retention, current specials, all advertising and market surveys portfolio wide. Additionally, oversaw the Yardi Software migration portfolio wide, wrote the necessary Crystal Reports, created fillable .pdf format for every document used in portfolio then embedded them into Yardi for use across entire Portfolio. First time in company's history file generation of every tenant was 100% standardized across all properties. The real dollar cost savings of this one step is incalculable. Trained every staff member on each property in Yardi's fundamentals.

• Turn around specialist. Pulled two properties from financial abyss to breakeven on P&L during the Great Recession. Raising occupancy by double digits to > 95%, trimmed expenses by over 20%, balanced budget, increased cash flow/collections to 95% + of current occupancy, generated several thousand dollars in ancillary income, increased resident retention which averaged $100 per door savings and retrained or trained new managers to maintain numbers.

• I am trained in every aspect of property management from leasing to managerial level decisions in rent amounts (market analysis), policy and procedures, hiring and firing employees, owner reports, budgets and legal documents/proceedings. I am also trained on the maintenance side including make readies, fast turns and project management on complete remodels. Onsite Technical Consultant Trainer End User Specialist Systems Support Network Engineer

Skytel Communications - Boulder, CO

February 1995 to March 2003

Cable Head-End Support Engineer

• Supported Field Techs and Clients during/after new installation of digital head ends.

• Conducted live monitoring via UNIX interface ensuring satellite pings were recognized and correct program ran on correct channels at correct time.

• Supported MPEG conversions from analog (VHS format) to Digital format (MPEG).

• On Call technical support to onsite install engineers and Clients IT and billing departments. Lewan and Associates In house and Field Support Technician

• Performed in house repairs on warranty and public laptops, desktops and printers for Sony, HP, Toshiba, Brother, Dell and Seagate Drives.

• Conducted on site installs during upgrades, call to service and fresh builds of servers, network topology, desktops, and printers.

• Clients include Seagate, Rockwell, Cook Industries, Digital, and many other local businesses.

• Performed in house repairs on warranty and public laptops, desktops and printers for Sony, HP, Toshiba, Brother, Dell and Seagate Drives.

• Conducted on site installs during upgrades, call to service and fresh builds of servers, network topology, desktops, and printers.

• Clients include Seagate, Rockwell, Cook Industries, Digital, and many other local businesses.

• Performed in house repairs on warranty and public laptops, desktops and printers for Sony, HP, Toshiba, Brother, Dell and Seagate Drives.

• Conducted on site installs during upgrades, call to service and fresh builds of servers, network topology, desktops, and printers.

• Clients include Seagate, Rockwell, Cook Industries, Digital, and many other local businesses. Front Range Software Solutions Professional Services Organization On Site Technical Consultant HEAT Suite (Helpdesk Expert Applications Tool)

• Primary duties were conducting onsite implementation, customization, conversion of data sets, database creation and population, report generation and hands on/classroom training of helpdesk software.

• Advanced training of administrators included fundamentals of database structure, ODBC, functions and arrays.

• Wrote, edited, proofread and tested in real world classrooms training manuals effectiveness and ease of understanding.

• Conducted onsite installations of Crystal Reports and Web services, configured security protocols, modified canned reports and/or designed custom reports.

• Serviced clients nationwide, from fortune 500 to small startups. Fast Planet Technologies Senior Crystal Report Developer and Trainer

• Primary duties were conducting live training classes to clients who utilized Crystal Reports.

• Advanced training of administrators included fundamentals of database structure, ODBC, functions and arrays.

• Wrote, edited, proofread and tested in real world classrooms training manuals effectiveness and ease understanding.

• Conducted onsite installations of Crystal Reports and Web services, configured security protocols, modified canned reports and/or designed custom reports.

• Serviced clients nationwide, from fortune 500 to small startups. AOL Time Warner Lead Crystal Report Implementation Developer

• Lead a team comprised of two Oracle programmers, three business analysts and two Crystal Report developers in the largest to date Crystal Reporting Cloud development.

• Conducted and choreographed dozens of department interviews across entire organization during analysis to understand each departments required functions of the system, technical specifications of each report, general formatting to Company's document guidelines, security level compartmentalization

• Built the 2 Tb server/Oracle database, designed the Web GUI, linked and imported millions of records

• wrote/developed 2,345 specialized reports which gave real time datasets to a query able, user designed input, accessible across every department based on users security protocols. Headhunter, Inc. Technical Support/Field Engineer/Technical Specialist

• Worked as Network Designer for a client which comprised of designing network topology for 5 servers and 400 workstation helpdesk, running and punching down 4 miles of CAT 5 cable, building 5 IBM Servers with hot swappable, triple redundancy RAID arrays and 400 workstation PCs, install NT 4.0 Server and Workstation operating systems and all other software, and installing 15 pooled printers.

• Was contracted to local technical college and taught CISCO, SQL, Comp Tia A+ & S+, Microsoft Office Suite and portion of MCSE certification classes to adults transitioning from one career to a tech based career. Taught evening and weekend classes.

• Many other smaller, short assignments of similar nature; installs, hardware builds, cable running, printer repairs, warranty work on desktops, servers, laptops and printers. Fire Team Leader

US NAVY SEABEES NMCB

February 1990 to February 1995

• Active duty enlisted rose to E-4 prior to turning down re-enlistment. I served with distinction in First Gulf Conflict as Fire Team Leader. Rate was UT (Utilities man-i.e. Plumber) and Communications Officer of Bravo Company.

• Additional training included, Team Leadership School, Advanced communications, Live Fire, Combat Readiness and Fire Fighting, core continuing training in rate included advanced construction techniques, and management/human resource.

Lead Framer 4 Man Crew Constructing Residential Homes Richmond Homes USA Homes Anixter Cable

February 1986 to January 1990

1986-02/01/1990

Worked in warehousing for Best Buy, Wen Co-Pozzi windows, Anixter, Inc., Southland - duties included order pulling, inventory, loading/unloading, shipping and operated forklifts (certified Crown upright and propane) pallet wrappers, pallet stackers, bailers, pallet jacks and other miscellaneous machines.

Lead Framer for 4 man crew constructing residential homes. Pulled materials list off blueprints, kept project on time, hired/fired, distributed payroll and honored warranty claims.

Professional Plumber for Roto Rooter in home repairs of water heaters, toilets, sinks, dishwashers, garbage disposals. Performed major repairs on main drain lines caused by roots. Used water jet for major drain line cleaning, in line camera for damage/leak assessments. New home finish installation and rough layout.

Education

Fast Track Program CSN - UNLV - Bachelor's in Business Administration And Information Technology

College of Southern Nevada - University of Nevada Las Vegas - Las Vegas, NV August 2014 to August 2015

Associate Degree in Computer Network Engineer & Systems Architecture Devry Technical University - Colorado Springs, CO

June 1995 to June 1997

Skills

• Crystal Reports (6 years)

• SQL (6 years)

• MySQL (6 years)

• System Architecture (10+ years)

• Web Services (7 years)

• Microsoft SQL Server

• Driving (7 years)

• Microsoft Office (10+ years)

• Operating Systems (10+ years)

• Sales Experience (10+ years)

• Warehouse Experience (5 years)

• Customer Relationship Management (6 years)

• Google Docs (5 years)

• Google Suite (5 years)

• XML

• Linux

• Active Directory

• Computer Networking

• Business Requirements

Military Service

Branch: US Navy

Rank: UT 4

January 1990 to January 1995

SEABEE CONSTRUCTION BATTALION 3

UTILITIESMAN TEAM LEADER

HVAC, PLUMBING, PUMPS, AND BOILERS

Commendations:

MERITORIOUS COMBAT MEDAL

Certifications and Licenses

A+ Certified

December 1996 to December 2003

Comp Tia's Computer Hardware and Systems Certification N+ Certified

December 1996 to December 2003

Comp Tia's Computer Networking Certification.

Toshiba, HP, IBM Server and Printer Certificaions

December 1996 to December 2003

Vendor specific certifications covering servers, network topologies and System Architecture. National Apartment Leasing Professional

January 2011 to Present

NAAEI Credentials

CAM-Certified Apartment Manager

April 2012 to Present

NAAEI Credentials

Assessments

Work motivation — Completed

September 2020

Level of motivation and discipline applied toward work Full results: Completed

Customer service — Proficient

August 2020

Identifying and resolving common customer issues

Full results: Proficient

Sales skills — Proficient

August 2020

Influencing and negotiating with customers

Full results: Proficient

Workplace safety — Proficient

April 2020

Using safe practices at work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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