Tanya Lippert

**** ********* **

Hermitage, PA **148

412-***-****

ad3zdj@r.postjobfree.com

OBJECTIVE

An efficient problem solver with a complete range of office management experience, brilliant customer relationships skills, seeking a position within an organization to enhance my abilities.

PROFESSIONAL SUMMARY • Energetic and innovative Professional with 20 years of diverse experience in financial-services industries, mortgages, customer service and leading edge, fast paced organizations.

•High achiever in managing all aspects of customer service, operations, and administration.

•Team leader who effectively meets goals through strong leadership interpersonal communication,and

analytical abilities.

•Skilled staff developer and coach who motivates staff to reach full potential.

WORK EXPERIENCE

FNB

July 2023 – Present

I am the Loan Operations Commercial Management Coordinator. I am the liason between my team and my manager. I help with any issues as I can before they get to my manager to help her throughout the day. I oversee the Commercial mail desk, Paids desk and review desk. I also help out in each area as needed when people are on vacation or out sick.

Old Republic Title

March 2017 – July 2023

I was the Closing Operations Manager. I oversaw a settlement team of over 20 people for a high profile client and several other clients. I reviewed reports and monitored closings each day. I also tracked orders every day and prepared weekly and monthly reports. I approved timesheets as well. I also have experience in scheduling closings, preparing Altas, preparing closing documents and funding the loans when its time. I also counseled notaries to prepare them for the closing and made sure they had everything they needed. I trained new employees on the systems and procedures of our company. I also aslisted in hiring and firing employees, as well as counseling when needed. I utilized my extensive customer service and management skills while working as a team with my co-workers.

Capital Realty

Assistant Property Manager, Carnegie Towers N/K/A The Beechwood

October 2015 – May 2016

I was the assistant property manager for a low income 100+ tenant high rise. I handled the administrative duties such as answering phones, faxing, scanning and copying papers. I also handled the annual recertifications of the tenants. I put in work orders when tenants request repairs. When a notice needs sent out I took care of that as well.

Bank of America

Assistant Vice President, Foreclosure Specialist 2005 - 2015

During my 10 years, the company had been sold several times. I started out as a Closer for First Franklin handling closing documents and funding loans. When Merrill Lynch took over I worked in the REO department. I oversaw our largest asset management company from listing properties to approving repairs/updates to finalizing sales. I ended my career after it became Bank of America. The company was turned into document execution for foreclosure properties. I became one of the Assistant Vice

Presidents and reviewed documents as well as signing documents. I also referred loans to foreclosure.

Express Financial Services

Evening Manager, Manager of Operations March 1998 - April 2005

When I first became employed with this company, I quickly became a team supervisor in Appraisals. I handled a team of 20+ within every aspect of the Appraisal Department. I assisted in hiring and firing as well as training and adhering to company policies. I helped develop a team within the Appraisal Department as well. Later I was promoted to the Evening Manager where I helped to create an entire evening department which was comprised of every department within a title management company. I learned every role and again assisted in hiring and firing of employees, as well as training. I was the only management available in the evening and I was also considered part of the HR Department, as I was the only HR person available in the evening as well.

EDUCATION

Art Institute of Pittsburgh

Specialized Associates Degree in the Music and Video Business,

Burgettstown Jr Sr High School

REFERENCES

Available upon request