MEDINA MARTIN

·803-***-****

ad3zby@r.postjobfree.com

_ _ _._ __ _... . _ _. . _.._._ _._. __ .._- __ _- __ To pursue a career that will enable me to use the skills I have acquired through volunteer experience, work experience and education to help make a difference. EXPERIENCE

OS/2020-PRESENT

PATIENT SERVICES REPRESENTATIVE JOHN A. MARTIN PRIMARY HEALTH CARE CENTER (PRISMA HEALTH)

• Process telephone calls from patients or patient care providers who have urgent needs for information or medical care.

• Schedule patients for appointments.

• Transfer triage calls to clinical support staff.

• Assist patient coordinator with scheduling outpatient appointments at other locations and confirming appointments with patients

• Assure patients have completed pre-registration packets for telehealth and other special appointments prior to their appointment date

• Attach registration documents to the patient's chart as well outside appointment notes from different medical offices and label the chart with appropriate description

• Research,& respond to patient inquiries thoroughly and respond timely.

• Call patients if they did not respond to the physician's calls to confirm they plan to keep their appointment.

• Fax and dispense received faxes to designated company and physicians, nurse and office managers

• Communicate with check in and check out about patient information and follow HIPPA proper protocols for exchanging medical records and

• Communicate and assist patient coordinator, office manager and nurse manager

• Process referrals

• Prepare office bank deposit

• Record messages for the physicians, practice manager, and patient coordinator and report messages promptly

11/2019-05/2020

QUALITY CONTROL INSPECTOR MLiLY

Measure length, width and height of the foam, sheets and boxes, count number of sheets and boxes, inspect foam, sheets, boxes and plastic for damages, stains and correct material and color of foam and sheets, record shift productivity for each order on packaging log, record explanation for downtime, communicate with the team, team leader and shift supervisor, and warehouse, verify shipment meets quality standards and ready for shipment and stampe shipment with my approval.

04/2019 - 01/2020

CUSTOMER SERVICE REPRESENTATIVE 1ST FRANKLIN FINANCIAL Greet customers, process payments over phone and in office, take applications, process loans, pull credit, answer and transfer phone calls, take messages for management, process end f day deposit

10/2016 - 04/2019

ACCOUNT SPECIALIST, NATIONAL FINANCE (WORLD FINANCE) Greet customers, process payments over phone and in office, take applications, process loans, pull credit, answer and transfer phone calls, take messages for management, process end of day deposit

02/2012-02/2016

PICK UP TODAY ASSOCIATE, WALMART SUPERCENTER

Pick customer's orders, make print and scan labels for packages, operate handheld and computer equipment, load and unload pallets, use pallet jack, process orders as ready for pick up or ship to home, load and pack boxes, unload truck from receiving EDUCATION

08/2008-06/2011

HIGH SCHOOL, FAIRFIEDL CENTRAL HIGH SCHOOL

3.8 GPA, Honor student all year round, AP college courses, Beta Club member, Honor society member

09/2021-12/2021

EMERGENCY MEDICAL TECHNICIAN, MIDLANDS TECHNICAL COLLEGE 09/202*-**-****

CERTFIFIED PHLEBOTOMY TECHNNICIAN, MIDLANDS TECHNICAL COLLEGE PART OF PATIENT CARE TECHNICIAN CERTIFICATION ( CURRENTlY ATTENDING) SKILLS

• Customer service

• Building relationships

• Computers/ computer programs/systems

• Good listener

• Good communication

• Fast learner

• Friendly/ outgoing personality

• Cash handling

• Quality Control

• Hardworking

2

REFERENCES

Richard Brant - Former Boss 803-***-****

Nicole Addison - Former Instructor (803-318-

1285)

Karen Cook- Former Co-worker 803-***-****

ACTIVITIES

Community service: Coastal Carolina University Special needs Athletics Day, Coastal Carolina Food bank, Red Cross Blood Donation Event,

Fairfield Central Senior Citizens Day

3

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