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Account Manager Program Management

Location:
Detroit, MI
Salary:
100,000
Posted:
February 28, 2024

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Resume:

WILLIAM M. GREENE

CLINTON TOWNSHIP, MI • 248-***-**** • ad3za4@r.postjobfree.com

SENIOR ACCOUNT MANAGER with more than 25 years of experience championing growth strategies by leveraging engineering, sales, program management, and global team leadership abilities. Results-oriented automotive sales expert with a proven record of cultivating buy-in and building relationships with executive-level stakeholders while coordinating cross-functionally to drive innovation and maximize year-over-year revenue generation and account satisfaction. Dynamic strategist skilled at leading sales teams and motivating personnel to achieve top performance. Astute problem solver prioritizing continuous improvement to establish a cost-effective operation and win profitable business. AREAS OF EXPERTISE

ü Key Account Management

ü Strategic Planning

ü New Business Development

ü Sales & Marketing Strategy

ü YOY Revenue Generation

ü Strategic Negotiations

ü International Sales Development

ü Program Management

ü Key Process Improvements

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Detroit Manufacturing Systems – Detroit, MI 2018 – 2024 Account Manager

• Managed the largest programs at the company, including F-150, BEV, Expedition, and Navigator, assuring seamless execution and customer satisfaction.

• Acted as the direct liaison between DMS and Ford purchasing, facilitating communication providing all quotes for production and prototypes, sustaining accuracy and alignment with requirements.

• Maintained sales margins, analyzing pricing structures and cost implications to optimize profitability.

• Demonstrated proficiency in Excel, PowerPoint, Ariba, IERP, Webquote, and WERS to streamline processes and enhance productivity.

• Managed 38 end items shipped to Ford as a Tier One supplier, overseeing production schedules and delivery timelines.

• Coordinated with 400 CBR (Critical Bill of Resource) components from Tier Two and Tier Three suppliers, managing seamless integration into end items and maintaining quality standards.

• Oversaw all Total Value Management (TVM) activities and capacity studies, identifying opportunities for cost savings and process improvements.

• Managed all bump charts and auto materials, ensuring accuracy and completeness of documentation. MTA – Detroit, MI 2015 – 2018

Account Manager

• Owned existing business relationships with Chrysler, overseeing current accounts and ensuring customer satisfaction.

• Developed new business activities in PDB (Power Distribution Boxes), Junction boxes, fuse holders, and fuses, aligning with company objectives for growth and market expansion.

• Took charge of developing new business opportunities at Ford, establishing and nurturing relationships with key stakeholders.

• Managed new quote activities between MTA, Italy, and Chrysler/Fiat, facilitating communication and ensuring smooth negotiation processes.

• Maintained profit margins, analyzing pricing structures and cost implications to optimize profitability. JAE Electronics – Livonia, MI 2010 – 2015

Account Manager

• Oversaw and developed core connector activity with Honda and Tier One suppliers, particularly focusing on the airbag wiring business segment.

WILLIAM M. GREENE ad3za4@r.postjobfree.com

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS CONTINUED

• Utilized proficiency in SAP, APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), and CPARS (Contractor Performance Assessment Reporting System) to streamline operations and ensure compliance with industry standards.

• Coordinated the release of prints within the Honda group, ensuring accuracy and timeliness in the delivery of specifications and technical documentation.

• Acted as the primary point of contact for Tier One purchasing managers, fostering strong relationships and addressing inquiries and concerns promptly.

• Developed and managed new airbag wiring programs in collaboration with internal engineering and production teams.

• Oversaw collections from all Tier One suppliers and Honda for timely payments and resolved any outstanding issues related to invoicing and receivables. Foxconn Electronics – Bingham Farm, MI 2003 – 2009 Global Account Manager

• Established and executed global business plans for four key customers to optimize market share and capitalize on opportunities with key products including ECUs, header connectors, jumper wiring, and stamped terminals to effectively meet customer needs.

• Spearheaded the development of the Foxconn China team dedicated to global expansion and coverage while managing four global accounts – Ford, Visteon, Bosch, and JCI – ensuring high levels of customer satisfaction and engagement.

• Formulated comprehensive sales and marketing strategies aligned with organizational objectives.

• Created a five-year sales plan to guide long-term growth and revenue targets.

• Orchestrated and facilitated key customer visits to China, fostering stronger partnerships and understanding of the company's capabilities and offerings. Intier Automotive – Novi, MI 2002 – 2003

Account Manager

• Maintained and developed core component activity with Ford purchasing management with a primary focus on interior trim and IP/Cockpits.

FCI Automotive – Livonia, MI 1997 – 2002

Worldwide Account Manager

• Developed and implemented comprehensive global business plans for key accounts, specifically Ford and Visteon, aimed at maximizing market share and identifying new opportunities.

• Tailored strategies and initiatives for the Ford account, emphasizing header connectors, jumper wiring harnesses, and stamped terminals while focusing on ECUs, electronic-based connectors, and pin headers for the Visteon account.

• Drove efforts to position the company as the premier insert molding supplier in the automotive industry.

• Cultivated relationships with key stakeholders across regions worldwide, preparing strategic action plans to address market demands, competitive landscapes, and emerging trends.

• Developed and monitored long-term goals, setting objectives and milestones for a five-year horizon.

• Proactively recognized potential risks and opportunities within the global automotive market and adjusted strategies accordingly.

• Supervised and analyzed sales performance metrics, identifying areas for improvement and implementing corrective measures as needed.

Previous Experience: AFL Automotive, Account Manager EDUCATION Drafting Design & Mechanical Engineering: Hinds Jr. College MILITARY United States Marine Corp Reserves (Four Years)



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