DM

DENIS MEDINA

ad3z98@r.postjobfree.com 551-***-**** North Bergen, NJ 07047

Knowledge of city layout

Parking assistance

Security patrol

Meter inspections

Violations handling

Vehicle patrolling

Meter maintenance

Crime prevention

Maintenance & Repair

People skills

Relationship building

Planning

Team management

Computer skills

PPE use

Customer service

Fluent in Spanish

Working collaboratively

North Bergen parking Authority North

Bergen, NJ

Parking Enforcement Officer

12/2016 - Current

Patrolled premises regularly to maintain safety of employees and visitors. Patrolled parking areas and monitored car safety to prevent theft and damage.

Maintained order, responded to emergencies and enforced federal and local laws.

Called and coordinated with police, fire and EMT services. Checked assigned areas for missing or damaged property. Directed drivers to proper parking areas and enforced special parking restrictions.

Prioritized and organized tasks to efficiently accomplish service goals. Demonstrated self-reliance by meeting and exceeding workflow needs. Improved operations by working with team members and customers to find workable solutions.

Uber North Jersey, NJ

UBER Driver

03/2014 - Current

Planned optimal routes to minimize delays and maximize time efficiency. Transported clients to specified destinations safely and on-time. Demonstrated professional conduct with clients to deliver outstanding customer service.

Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents. Followed safety rules to keep clean driving record with no accidents or incidents.

Completed order forms and collected payments to keep customer accounts current.

Consulted with customers to gain feedback and address concerns with products or services.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Summary

Skills

Experience

Performed activities on time while maintaining regular aĴendance and punctuality to support scheduling and work coverage. Practiced safe and secure loading methods to avoid damaging goods. Cleaned vehicle regularly to maintain professional appearance. Presented bills and receipts to customers to collect payments for goods delivered or unloaded.

Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.

Interacted with customers pleasantly to meet needs and drive satisfaction. Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.

Delivered goods and services to customers on time and in excellent condition.

Achieved consistently high customer scores due to exceptional service. Transported clients to events and programs according to activity schedule.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

Amazon Monachie, NJ

Amazon Delivery

02/2015 - 10/2019

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Handled merchandise in accordance with product handling standards. Located and selected merchandise to verify against delivery sheet specifications.

Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.

Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities. Resolved customer complaints and adjusted orders.

Directed efficient product loading and checked load balance to prevent on-the-road incidents.

Contacted customers prior to delivery to coordinate delivery times. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Delivered rush merchandise on tight schedules to meet customer targets. Completed order forms and collected payments to keep customer accounts current.

Obtained signatures on all invoices and credits to stay on top of paperwork requirements.

Completed daily pre-trip inspection checklist before first delivery. Notified customers of delays, decreasing calls to support. Hudson County Community College Jersey City, NJ

Associate of Applied Science in Computer And Information Systems Security 02/2010

Eastwick College Hackensack, NJ

Associate of Applied Science

01/2011

Education and Training

Hudson County Community College Jersey City, NJ

GED

07/2009

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