Armondo De Pina

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Abraham Season 2019 Skills

• Certified Case Manager for Human Services (in Client-focused progress)

• File/records maintenance

• Excellent interpersonal skills

Strong communicator

• Detail-oriented

• Formerly incarcerated and at risk populations

• Team player Experience A Better Way

Current Parent Advocate Hayward, CA

• Work directly with parents involved in the Alameda County Child Welfare System. . Co-facilitated trainings for Alameda County Child Welfare Workers to provide parent perspectives and

to create empathy for prospective cases they may encounter.

• Support parents in developing skills to work cohesively with Alameda County Child Welfare Workers to

reach case plan objectives.

• Collaborate with Parent Engagement Program teammates to provide better case management to clients.

• Diverse background demonstrating the ability to work successfully in various settings with multiple

types of professionals both independently and as a part of a team.

• Effectively controlled the release of proprietary and confidential information for general client lists.

Successfully collaborated with Alameda County Child Welfare Workers to streamline case management

with clients.

• Efficiently created and reviewed case notes on proprietary and confidential documents.

A Better Way

Current Parent Caregiver Advisory Group Co-Facilitator Hayward, CA

• Effectively worked with the group to clarify meeting content, objectives and to establish ground rules

that govern behavior. Working with group dynamics while managing the meeting or activity process. Competent at making observations and recognizing when interactions, situations or group dynamics change.

Successfully summarize chunks of information for clarity and understanding.

• Skills in group learning techniques, as well as in problem solving, conflict resolution, team building,

planning and organizing. Enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. Introducing a variety of strategies to keep the process structured without interfering with group

productivity

References Available upon request

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