Asiana Meath Jones

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth

ethic, adaptability and exceptional interpersonal skills. Adept at working

effectively unsupervised and quickly mastering new skills.

Organized and motivated employee eager to apply time management and

organizational skills in various environments. Seeking entry-level opportunities to

expand skills while facilitating company growth.

Recent graduate with excellent research, technical and problem-solving skills.

Detail-oriented and able to learn new concepts quickly.

EXPERIENCE

Resturant - Hostess

Charlotte, NC + 11/2022 - 01/2024

+ Greeted guests warmly upon arrival, seating them promptly.

+ Verified reservations and wait times with customers.

+ Maintained a clean and organized dining area.

+ Provided menus to customers and answered questions regarding menu items.

+ Assisted in preparing the restaurant for opening and closing shifts.

+ Monitored customer satisfaction levels throughout their meal experience.

+ Managed the waiting list, ensuring that all parties were seated in a timely

manner.

+ Ensured compliance with health and safety regulations at all times.

+ Communicated clearly with kitchen staff regarding customer orders.

+ Demonstrated strong interpersonal skills when interacting with customers.

+ Accurately recorded customer information into reservation system.

+ Performed light cleaning duties, such as wiping down tables or sweeping

floors.

+ Created an enjoyable atmosphere by engaging in friendly conversation with

guests.

+ Handled cash payments and reconciled daily transactions accurately.

+ Resolved any customer complaints or issues quickly and professionally.

+ Provided excellent customer service by addressing customer needs promptly.

+ Tracked inventory of tableware, linens, condiments., ensuring adequate

supply levels at all times.

+ Assisted servers in bussing tables when needed during busy periods.

+ Answered phone inquiries to schedule and confirm reservations, record

takeout orders and respond to service questions.

+ Greeted incoming guests to escort to assigned dining area and present menus.

CONTACT

ad3z1q@r.postjobfree.com

332-***-****

The Bronx, NY 10458

SKILLS

+ Guest Engagement.

+ Complaint Handling

+ Event Planning

+ Customer Service

+ Positive and Professional

+ Team Leadership

+ Strategic Planning

+ Self-Directed

+ Planning

+ Analytical

+ Decision-Making

+ Excellent Communication

+ Organization and Time

Management

+ Cultural Awareness

+ Quality Assurance

EDUCATION AND TRAINING

High School Diploma

Julius L. Chambers

Charlotte, NC + 06/2023

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