THU HUONG NGUYEN, MPA

Revere MA ***** · Cell: 857-***-****

ad3z03@r.postjobfree.com Linkedin: LinkedinThuHuongNguyen

EDUCATION

MASTER’S IN PUBLIC ADMINISTRATION, Suffolk university, May 2014

BACHELOR OF INTERNATIONAL GLOBAL STUDIES, brandeis university, May 2010

SUMMARY

Dedicated Human Resources professional with over 10 years of experience. Through the years, I’ve become very technological savvy on all systems, learned to be adaptable in any new work environment and understands that by observing and research first will bring forth a greater gain in identifying the organization’s developmental needs. My career target to be a part of the HR operations, however I am open to gain the skills I need to achieve that target.

PROFESSIONAL EXPERIENCE

CHELSEA PUBLIC SCHOOL OCTOBER – PRESENT

A 1000+ employee school district

Assistant Director of Human Resources

Assist the Human Resources department with a support staff of 5 on the daily operations of the department.

Manage the recruitment process with collaboration between the public school, colleges and local organizations.

Handle employee support through resource support for new educators.

Work closely with the State organization for educator licensure support.

Establish and streamline on going process for principals, educators, administrators and staff for better efficiencies.

CITY OF WATERTOWN April 19, 2023 - Present

A 300+ employee municipality agency

Director of Human Resources (Contract)

Directs and oversees the daily operation of the human resource department which includes being responsible for personnel recruitment, including job descriptions, postings, resume screening, interviewing, and testing, reference checks, pre-employment physicals, recommendations for hiring, prepares appointment/rejection letters and conducts orientations with new employees.

Recommends, formulates, communicates, implements, and interprets policies and procedures for all matters affecting city personnel in compliance with applicable federal and state employment laws and regulations, personnel policies and collective bargaining agreements. Works independently with city labor and employment counsel as necessary.

Responsible for human resource administration, including maintenance of personnel files, leave and attendance files, job descriptions, and position evaluation and classification.

Responsible for the dissemination and enforcement of employment laws and policies.

Ensure that all aspects of the hiring process are conducted in compliance with civil service laws; generates lists; certifies applicants and requests lists.

BECTON & DICKINSON February 2023 to April 7, 2023

Medical device manufacturing, Woburn Plant

HR Special Projects Specialist (Contract)

Sole HR person on-site at the plant to support 80 employees.

Partner with the RPO team to strategize on recruitment efforts. Ensure supervisors are providing the RPO with timely feedback for recruitment needs.

Establish and organize onboarding for new associates and lead new hire orientation presentations.

Establish new hire onboarding process for managers, including checklist, and created a Teams folder for manager reference.

Lead and coordinate training for the Woburn site, including all supervisors and managers.

Manage the Woburn organization chart and coordinate review of job descriptions with managers.

Collaborate with the Safety Specialist to arrange (three) associate events for the Woburn Plant.

Streamline current processes for better process efficiency. Work closely with managers on job description reviews and updates.

Identify and rectify the communication process between managers, associates, and new associates.

Organize and systemized the administrative office supply ordering process.

Organized and create a reporting budget line items for events planning.

Office of state treasurer and receiver general December 2018 To June 2022

A mid-sized state agency focusing on giving back to the public their funds and providing financial educations.

Sr. Human Resources Business Specialist

Responsible in the development of the employee succession planning, workforce planning and performance management.

Manage the hiring process, on-boarding, and off-boarding within the guidelines of Treasury’s hiring policy. Responsible in the employee relations between employees and management for the best quality working environment.

Work closely with other team members to lead onboarding new hire orientations.

Develop and manage at least 20 employee training programs for Treasury employees. Microsoft software trainings and work process trainings.

Utilize the HRCMS system to analyze and verify employee information for hiring and auditing purposes.

Attends at least five career fairs in the Greater Boston area as outreach for Treasury career opportunities. Develop and manage at least four monthly DE&I events for the agency.

MASSDOT August 2009 To December 2018

A large state transportation agency focusing on highway safety and transportation needs.

Business Management Specialist (June 2016 to December 2018)

I moved to this title to gain exposure and work experience on budgeting and financial

Manage the inventory control for the department includes office furniture and sterling warehouse.

Managed an annual budget of $4.06 million for the RMV and $2.2 million for MassDOT General Facilities and $3.5 million for MassDOT Capital Funds with a combined distribution of 80 plus vendor contracts.

Act as a liaison between multiple departments for encumbering funds and resolving vendor issues. Assist the Director in office buildout and renovations by coordinating with vendor work schedules. Work with the Director to provide process improvement recommendations for the department.

HR Generalist (May 2010 to June 2016)

Responsible in managing and hiring the 400 MassDOT Toll Collector employee database and hiring process throughout Massachusetts.

Responsible in the hiring of 200 plus internship programs for Toll Collection and MassDOT in general.

Worked with Payroll and Benefits including answering employee inquiries and supporting benefits fair.

Assisted in the payroll department for their timely payroll inputs.

Utilized the HRCMS system for employee information for hiring and auditing process.

Utilized the Commonwealth Database for auditing, creating reports and information gathering.

Work closely with employees to review their skills sets and work experience needs.

Coordinated and attended various Massachusetts career fairs to promote MassDOT career opportunities.

Exposure to compensation analysis.

HR Intern (August 2009 to May 2010)

SKILLS/ACCOMPLISHMENTS

Proficient/Advance: Microsoft PowerPoint, Excel, Access, Word and Adobe Pro.

System: MMARS Accounting system and HRIS People soft, NEOGOV & Teleo Hiring, Workday and ADP

Language: Vietnamese

Trained: The Strategic Sourcing Procurement Certificate Program, Dec 2015, Lean Six Sigma training, 5 Why and Fishbone method

Awarded: Employee of the Month Citation, June 2011

Canva.com: Flyer/Social Media Design

STRENGTHS/ENJOYMENT

Ability to work in a fast-paced environment with demonstrated ability to easily accommodate to quick changing priorities.

Strong relationship/network, analytical, and problem-solving skills.

Enjoys working in a high volume and multi facet work environment.

Enjoys re-enforcing new ideas as well as efficiencies to current processes and data analysis.

Contact this candidate